I was having a problem with my battery & my boyfriend said if I could get one he could put it into…read moremy car 2005 accord. So he sent me to royal auto parts, he knew them from when he worked at a garage. When I walked in Raul asked me if he could help me. When I told him what I needed , he was so nice he even put it into my car. I couldn't believe he installed it for me & took my old one away. He then looked at my windshield wipers & showed me they were no good also & fixed that too. It was such a nice place & they made me feel so comfortable that even with all the action with mechanics & people there they had the time to take care of me : )

Called these guys up after seeing a posting for some cylinder heads they had up on car-part.com,…read moregot a hold of them to confirm and was asked to come by and leave a deposit after being transferred a few times (which was kind of weird, but not off-putting by any means). Showed up and the road felt a little sketchy but when I called, they were very willing to direct me to their office all the way at the end of the street (my navigation told me it was further up the road). Quickly found the part, no bait-and-switch there like some places would do. It was located in their New York yard but they had it actually pulled and shipped all the way down to Keyport, New Jersey by 11AM the next morning (note I came to put a deposit on the parts an hour before closing the day before). No extra charge for shipping, price was good, the parts matched exactly what I needed and even came with an extra set of valve covers. Printed receipts and gave me a paper trail for every step of the transaction, so I felt they were trustworthy. The only reason I give it four stars is because they weren't willing to negotiate the price at all and had a little bit of a rushed attitude on the phone somewhat. The prices were very fair though; some yards like to charge over MSRP for used junker parts, but these were right on par with what I'd expect to pay at a u-pull-it yard, but I didn't have to worry about pulling or shipping at all. Would definitely buy from them again.

Crooks take to Long to give you parts tell you what day it's…read moregonna be than it turns into two weeks than they blame you,they refund policy is the most rip off ever straight crooks took two weeks waiting for a part I asked for a refund they take 25% off instead of admitting they are wrong they rather rip you off and take 25% from your refund straight crooks

Guys had me in and out fast jay gives great customer service and helped me make sure that i was…read morebuying the correct part from my truck thanks jay

I had a fantastic experience at this store last Friday! I was in the area for a job, it was a…read morefoggy & misty morning on the way to work. The visibility in my car was bad. I definitely needed new wipers, and I needed to get them on my lunch break before heading home. I came in the store and realised there are more wipers in the universe than I knew existed, haha. That's when Joe the manager came by to help me. He looked up my model, got me the correct blades, and even offered to install them. I was so relieved and happy with this whole experience, which took all of 15 minutes from the time I entered the store until I was driving away. I wish more shopkeepers would have the knowledge and helpfulness that Joe has !

It's advanced auto. What do you expect? They got me what I needed it. I got out did the job came…read moreback and got rid of the oil can't complain.

The three people that helped me at this store Jess, Al and Wayne are my angels!!! They were…read morehelpful, attentive and helped me with my issue the way I needed them to. This experience was so positive and wonderful after having a really hard week. I have to commend amazing customer service when it happens and these three are the gold standard!!!

Brought my moms car there for service. My husband picked it up, and when we got back to her house…read morewe noticed there was grease all over her front drivers mat. we did call and the only response was, sorry. even Jiffy lube puts paper down and even vacuums your car as well. poor job Pep Boys.

AJ and the service department were and always are very helpful, courteous, and keep you very much…read moreupdated on how your car is doing from when it's dropped off until you pick it up. I appreciate honesty and whether it's good news or bad they keep it 100. Can't say enough even my man who drives the shuttle van it's always a friendly conversation on the way home. Thanks again KIA for keeping my family's 3 cars on point so we are safe on these crazy Jersey roads. Keep up the hard work. Danny

Buyers Beware!…read more Purchased a 2024 KIA Sportage top of the line on a Friday evening. I was talked into driving it off the lot because of "insurance purchases" but my vehicle was not cleaned. The entire inside was with all the plastic parts and not detailed. Also has damage on the steering wheel which was all documented. I have tried to bring my vehicle back twice as well as called 3xs to set up an appointment and have not received a call back to set this up. A month later, I received a call on how I am enjoying the vehicle and told the receptionist all about this and once again, no call back. Once you take the vehicle off the property, no one cares!

I came here today to exchange a part I bought incorrectly from here. I brought in the old part so I…read morecould get it right this time. Carrey helped me out immediately and was excellent in helping me to ensure I got the right part this time and to help me exchange it. He even ensured I got their discount card to help me on my future purchases as well. He found the part an was able to to order it with 2 day shipping. He went above and beyond and asked Richie, a co-worker that's been with the company for 24 years and was able to get it delivered from a shop in Queens the same day I came in. I wasn't even upset at having to wait a couple of days but this was an excellent experience because of their effort to ensure I had my part as quickly as possible. There's a small parking lot shared with a laundromat. I would guess that it holds about 10 cars. There's plenty of nearby street parking however metered and unmetered. It's also easy to find and accessible by public transportation which is a couple of blocks away. I highly recommend this store for your auto parts!

I was completely ignored from the moment I walked into the store. I asked one of the staff for a…read morespecific item & his response was...." I don't know, try looking over there" as he pointed towards a shelf. There was no attempt to assist me. Very disappointing experience.

Someone backed into my car and damaged it. A friend recommended Jack's Auto Service to me. The…read moreprocess was seamless, quick and very professional. When I went to pick up my car it looked new again. Highly recommended!

I had always wanted the spoiler added to my 1978 Silver Anniversary Corvette. I learned that in…read moreaddition to regular repairs and bodywork, Jack has been a top-level Corvette Specialist since the 1970s. My car had won trophies in numerous Classic car and Corvette shows last year so the work had to be as close to perfect as possible. Jack did a great job and his pricing was fair. I recommend his shop for quality classic cork work as well as everyday drivers.

This is same review I left on Google, but overall takeaway, Mike is my new go to mechanic for…read morerepairs and maintenance. All I can say is wow! Mike gave the best price for front and rear brakes and rotors, and came to me to do the job!!! Mike is very easy going to work with, and made sure I was satisfied. Definitely will be using Honest Auto for repairs and maintenance going forward.

He is a mobile service and he comes to you! You don't have…read moreto leave it at the repair shop and find a way home. In about 90 minutes he fixed a problem that my other place didn't do in a week. Thanks Mike!