So I was on my way from Frankfurt, Illinois to Rochester Minnesota barreling down 80 and all of a…read moresudden there's this huge ditch right through the center of the road my Z four sports car hits it at 80 miles an hour and immediately the dash goes off. I control the blowout and pull over to the side And I'm sitting on the highway thinking what to do next so I pulled out my phone and said nearest tire place to google and it came up with this place Wisconsin Dells I have run flat tires on my car. You can go about 80 miles as long as you go under 50 so I proceeded along the highway and got off at the next exit, I used Waze to find the place and pull in there went in to talk to the young lady running the place. Her name was Carrie Ratz this young lady took great care of me. She said she would get me a tire which she would have by the next morning, and I suggested that she get me a cab to take me to enterprise where I would Rent-A-Car and continue my journey and on my way back the next day, I would pick up my car she made this out. She got the cab for me, Uber was useless arranged enterprise I couldn't get hold of them on my cell phone but she did on the landline and she had the car ready for me. On my way back the next day. Wonderful, young lady great place great service not cheap but then nothing is today.

I was pleased with the service and ok with the cost of replacement and repair. Knowledgeable and…read morefriendly sever for sure.

730 on a Friday morning my throttlebody on my 6 L Chevy decided to give up the ghost on my way to…read moreSaskatchewan 1200 miles away. I was fortunate enough to find Weaver auto parts and for them to have the part in stockAt a great price everyone there was super helpful as I changed it in the parking lot. As a token of appreciation we left a package of goose Gyro meat

This Bill fellow needs an attitude adjustment. Very poor customer service. It's too bad cause the…read moreplace has a solid inventory but I just don't need to deal with the extra BS. If you don't like people don't work in a job that deals with them.

Rick and Helen were very kind to us when our transmission went out near their shop. We limped into…read moretheir driveway in first gear after finding them on Yelp. Rick ran the diagnostics and checked the transmission fluid level, then recommended we have it towed to a transmission place. Helen was helpful to me because I was in a tizzy and the work day was almost over. She helped direct me to get a rental car, before they closed and a tow truck, while my husband was checking with who could work on our van the earliest.

Top Notch work. Always very happy with my experience and the knowledge they have to keep me…read morerunning!

Broke down 1/2 way home on a Sunday. Tow guy was super helpful & quick! Turned out engine went-was…read moreable to keep car at Bill's at no extra charge while I had surgery & recovery-TY! Picked up stuff from car with help of employee & they bought vehicle so price to run diagnostics & towing was basically a wash. I feel they were honest & respectful of my situation at time. Would absolutely recommend this business.

My minivan blew a radiator hose on the Interstate. Called Bill's and the tow truck arrived quickly…read more Bill clearly explained what they found and his recommendations. Prices were reasonable, they fixed my van, and I'm back on the road! Would definitely call them again.

I was vacationing in Wisconsin Dells and my starter failed on the final day of our trip. I had…read morevehicle towed to Del's and the service was excellent, pricing was reasonable and they expedited it same day! Having auto repair work done while out of town can be stressful and some businesses might take advantage knowing your in a bind. Not the case at Dells. I do manage an auto repair facility of my own in Chicago and was very impressed by their efficiency. Thank you very much to Sally ,you were on point with setting up repair not to mention pleasant to work with.also thanks to the technician Harley for getting vehicle repaired quickly. Thank you Dells for your 5 star service!

Extremely helpful for us out of towners that had car issues. They were willing to squeeze us in…read morewhen it was nearly impossible for them to do so. Had a very busy tech stop and give us a hand. Very fair price. Couldn't be happier.

I bought a trailblazer in 2022 and 2 years later I totaled it. It took me 4 months to get my…read morewarranty refund and a lot of phone calls.they seem pretty shady and I wouldn't recommend buying anything from here. Rick Clayton

Worst customer service I have ever experienced, do not buy or service a car from/with Napleton…read more Just the highlights: $661 for a "diagnostic charge," phone system does not properly route voice mails and they blame missed messages on the customer, sales slow to respond. Bottom line, they clearly are not focused on the "small" customer in either their service or sales department. Was a long time customer, prior to Napleton ownership, will never go back.

CROOKED service dept.took in for warranty service on a covered part. they said the Chrysler…read morewarranty co. denied coverage. so I called company and was told me part was covered but baraboo motors never even submitted a claim. service dept. couldn't even tell me why or work with me. so i told them I was not going to let them do work on my jeep and asked for the invoice. service manager told me they were still working on invoice and i would have to come back later. when i returned I was presented with an invoice of $400 bucks for "diagnostics" $90 of that was for testing my battery that they said may or may not be bad. DUH .I paid bill ,very frustrated with being ripped off. when I went to leave I found a part from under my dash was removed and sitting on my passenger seat full of dirt and debri all over my seat. also drivers door panel was half removed , keeping my door from operating /opening. so all in all I paid them $400 buck to leave with my jeep worse than when I brought it in. then I get an auto text asking about my experience and to call manager, Kurt Beale if I wasn't satisfied . I did ,explained and was told he would call me back. of course , NO CALL. Take your vehicle anywhere but there or you'll be writing a bad review here also. good luck with them and watch your wallet.

I wanted to give Baraboo Motors a HUGE shoutout. The service team and Samantha Faul went above and…read morebeyond for our family. We were in town from 6 hours away for our sons hockey tournament when a Jeep we had purchased the day before from a different dealer (a couple hours away from them) for our daughter (her first vehicle) decided it wanted to go into starter protection mode. We were supposed to be leaving the same day we got the Jeep towed to Baraboo Motors to get home to our dog who became extremely sick while we were gone. My wife and kids were totally concerned we would not be able to head home. Well, thanks to Samantha and her team we were able to get on the road in just a couple of hours all fixed and safe for the journey home! There really is not enough wonderful things I can say about our experience! Thank you for being such caring and wonderful people!

Needed some advice and help with replacing a low beam headlight bulb on a Nissan Sentra,…read moreunbeknownst to myself the job wouldn't be so simple. Jamie and Greg assisted me without hesitation on what should have been a 30 min max job that turned out to be a 3-person 2-hour job!!!! Their willingness to jump right in is what great customer service is all about. Thank You!!! :)

Quick and knowledgeable help for what I needed. Price: about 50% more than what I can get from…read moreAmazon (15.81 vs 9.80 and free shipping) with O Riley's a generic brand and Amazon the rainX brand...both similar contents and materials. BUT...I needed this to repair my chip today and not a few days from now so it was totally worth paying a little bit more. Either way, this is an easy repair that will save my windshield glass from cracking...and is less than $60 'special' dealership wanted.