Everything went very well. The gentleman were very attentive. They went above and beyond. They…read moreoffer specific related recommendations that my car was in need of that I was unaware of. They also provided solid advice on other issues I had regarding my car that their establishment was unable to service. They offered me an online coupon for my service of &25 I did not know about. They were very thorough. They informed me of all the services within the package I chose. They had several oil change packages depending on make and model and miles and age etc. I was very satisfied. The prices were a bit more than what I am used to paying but the service, professionalism and recommendations provided made it well worth it.

Had to sell vehicle to scrap yard due to blown rod one week after visit. Not worth my time to…read morepersue legal action. Just beware, folks.

took our bug to fowler vw norman to be fix because it would not make it to OKC VW on northside they…read moredid diagnostics on it and it was the ECM they said it would take a day to get the part they called for us to pick it up Keith said it would be about 1940.00 we went in to pick it up he was at lunch the total was 2316.32 I ask if the diagnostics would reduce the total and we were told NO everywhere I have ever had repairs made reduced the total by the amount of the diagnostic charge. That was on 5-12-26 today on 5-18-26 the cruise control stopped working so I called Keith at 2:57 left a message it is now 5:42 and I am still waiting for a reply to my call, guess I will have to try calling again tomorrow this is the most disappointed I have ever been in a company and will say I WILL NEVER RECOMMEND FOWLER VW FOR REPAIRS OR ANYTHING FOR THAT MATTER . Clay Kemp

The staff at Fowler are always professional and helpful. The sales staff is attentive and and…read morepatient, and the service team is always clear, honest, and quick. It's my second vehicle from them and I've had it for two years now. I wouldn't consider going anywhere else to purchase or to have my vehicle services. Highly recommend Fowler VW.

With a family vacation days away, we started noticing some concerning issues and needed our vehicle…read moreto be absolutely safe and reliable. After visiting three shops in Moore--each telling us it would be days before they could even look--Beneficial Automotive immediately rose to the occasion. The moment I walked in, Kyle stepped outside to assess the car, quickly identified the problems, explained them clearly (so helpful for someone not mechanically inclined), and provided a fair, transparent quote. The repairs were completed the very next day. What stood out was the combination of urgency, expertise, and genuine care. Kyle's responsiveness turned a stressful situation into confidence that our family could travel safely. Exceptional value, exceptional service--I'm grateful and will be a loyal, repeat customer. Highly recommended.

Replaced all brakes short notice for me. They did not have to do this. I've been going to them a…read morelong time with every car we've ever owned in the family to include my children's vehicles back when they were in high school. 15+ years they have never steered me wrong. They could always take my money and be dishonest, but they never are. They have a comfortable waiting area as well. I will not take my cars anywhere else. I referred many people I've known and strangers within my neighborhood on FB and they're never is a complaint. Today they fixed my tire pressure light that I was trying to fix Myself with no luck and after the job today was done my air pressure light was fixed as a courtesy apparently. I appreciate that very much. They always go out of their way to do right!

Efficient, expert car battery replacement. Friendly tips about battery maintenance. I appreciated…read morethe explanation of the tests that were performed on the battery.

Quoted $245 for a replacement car battery Wally world quoted $169 both batteries had the same…read morelength of warranty coverage

I came out from California to Oklahoma City and noticed my fluids (Oil and radiator fluid) on my…read more2013 Toyota were slightly low so I wanted the fluids topped off. Travis was my service advisor and he took great care of me. He was kind, friendly, and helpful. He treated me like a valued customer even though this was my first visit to this dealership. The dealership was very busy with other cars but amazingly, I was taken care of within 45 minutes and I was back on my way. They are very efficient and very customer service oriented. I am only out in Oklahoma for a few months, but I will definitely see Travis if I need additional service while I am in town. He was so easy to work with, and they topped off my fluids at no charge. Thank you Travis and Fowler Toyota of Norman!

I recently moved to Mustang, Oklahoma from Las Vegas , Nevada for early retirement. My son…read moresuggested Fowler Toyota for Service and we dropped off my 2010 Toyota FJ Cruiser for oil change , other services , and inspection. Ricky Toumbs was my Service Advisor and he was very nice and informative. He contacted me about other repairs and services that were recommended and sent me a form to check off what I wanted done and what I didn't want to do at this time with prices for each item. It's not cheap getting things done at the dealership , but Ricky gave me a Military Discount and good price for the items I had repaired or serviced. I went to a 4 wheel drive service shop in Las Vegas before I left that was highly recommended and had good reviews. Well turns out they broke a bolt from my skid plate and others were missing and didn't tell me and I only had one bolt holding it on for my drive from Vegas to Oklahoma with my SUV loaded and a hitch carrier mounted on my rear bumper with a heavy box on it. If that one bolt would've came off while I was driving 70mph down the highway I most likely would've crashed and been injured or killed ! Unbelievable ! So , those thread holes had to be rethreaded and one broken bolt in frame had to be drilled out and rethreaded. Synthetic Oil Change , PCV Valve replaced , 4 wheel alignment , 4 wheel drive service ( change gear oil for front and rear differential , transaxles , and transfer cases ) , rear brakes and rotors , after Taxes and Discount came out to $1001.00 . I was figuring about $1,400. Yes an expensive trip to the dealer , but I do recommend seeing Ricky at Fowler Toyota. My son had already told me about some bad shops in the area so it's good to know someone who already knows about those places. I'll be back in the Spring for a Tuneup.

I found a used car online that was exactly what my husband and I were looking for. We checked…read morebefore driving to Norman to make sure it was still available: it was. Everyone was so gracious and kind when we arrived. We had checked on cars at other dealerships and were disappointed with their lack of enthusiasm to help us . Not so at Nelson Mazda. The car was great and the entire process went so smooth that we bought it the same day. Financing was easy; they got us a great rate. The young man that helped us was wonderful. We will definitely recommend Nelson Mazda .

Sales agent doesn't listen and is not qualified to appraise or provide financial support. The lot…read morewas too full so I couldn't drive the vehicle I was interested to purchase because it was blocked by other cars. They didn't care if a car was sold said they were salary based. Sales agent couldn't give me any information how they trained to appraise a vehicle. Basically didn't know about autos. They have a check list they use. Anyone can work there because they don't need any qualifications.

They looked over a used vehicle I was looking to purchase. They were thorough, quick, and…read morefriendly. I appreciated their help and would recommend others to use them for their car care.

When I asked who was the best pro mechanic in Garvin County everyone told me to call Mike. i am…read moreglad they did! I needed to figure out how to install a premium aftermarket alternator in my 2016 Tacoma to support a 90A constant draw charging system I installed in my travel trailer for lithium house batteries. I found the alternator that was advertised to be a "bolt-in OEM fitment part". It wasn't. First I took it to the Toyota dealer in Norman. They were very helpful (and did not charge me for the attempt - though I offered to pay), but they could not get it to fit. So, I tried it myself. Not happening. in desperation, I asked my local friends who they would trust to do it properly. They all told me to take it to Mike. Turns out, I should have taken it to him in the first place. Even before he quoted me a price, he researched the part to get an idea of the scope of the job. Then he got me in within a few days. Sure enough, it didn't fit. The post and one-wire connector were not in the same place as the OEM alternator and would not clear the truck frame or AC compressor. He could have given up there and I could not have blamed him. Instead, he documented the precise fitment issue, sent me photos of the modifications that would need to be made, and participated in a phone call with me to the OEM who agreed to do them. Then Mike got right to the install as soon as the alternator was returned to him and he had it ready and thoroughly tested when I picked it up the next day. Outstanding! I knew he had put a lot more work into this job than he could have foreseen and I offered to pay him more for his efforts. But he wouldn't take it. Well. If he won't take my money he can have my gratitude and whatever good comes from this review - because I am going to post it everywhere. Thank you Mike and Payton! It was a real pleasure to do business with you.

Super place to go for vehicle repair help, fast and reliable…read more not open weekends, near the interstsate

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