UPDATE: 6/2/26: The service manager did call me back about the service that I received. He…read moreapologized for the bad service. He will strive to provide better service in the future and will have continuous training for his employees. I will give this dealership another try after speaking to the service manager :)

Absolutely the best buying experience of my life!! My…read morehusband has been following the Long McArthur Ford YouTube channel for quite some time and has 100% trust in Tim Bartz so when we ran across a gently used Ford Explorer ST located at Long McArthur, we quickly became serious buyers. We contacted the dealership and spoke to Desiree Heitsman who got us in contact with Burgandy Babson in the sales department. Burgandy and I spoke, texted and emailed discussing their inventory and we found the original vehicle I had found did not have all the options I wanted. She mentioned they had another Explorer ST with all the options we wanted plus more and had less miles but it was slightly higher in price. We discussed all the details of both and decided to go with her recommendation. We live in the Oklahoma City area and we were not trading in a vehicle. My husband works nights so the only option we had to get to Salina was for me to take a bus. After I accepted Burgandy's offer, I found Greyhound had a bus leaving Oklahoma City that night (Friday) for Salina and stopped at a Super 8 hotel within a mile from the dealership. I made the reservations and headed to Salina. Burgandy picked me up at the hotel Saturday morning and took me to the dealership, She let me know there was a little snag in securing the keys for the vehicle I was buying but she had already talked to her manager and was working through it. I was a little upset with the news but she assured me everything would work out. She was incredibly patient and understood my frustration. She was confident things would work out and that I would leave in the perfect vehicle. She ironed out the snag and after the test drive, I was sitting in the finance office with Ben Ashmore signing papers on the perfect Explorer ST. Ben explained the aftermarket warranty coverages available and with his recommendations and considering the the options of the vehicle, I decided that I definitely wanted a few of the coverages. He even made some concessions on pricing with a minimal affect on my payment. The aftermarket assistant manager, Niles Gridley, even made time to talk to me about items I may find I need in the future and told me if I ever needed anything to contact him - even if it was just to get advice or have questions. Niles gave me some valuable information on everything from floor mats to window tint. This was the best car buying experience I have ever had. The entire staff at Long McArthur Ford is exceptional. Their honesty, integrity, and compassion is far above any dealership I have encountered. They truly care and will do whatever is needed to put you in the perfect vehicle.

HUGE shout out to Channel Ridge Auto Repair in Salina,KS. While traveling to Wilson Lake, towing…read moreour camper, we blew out the muffler on our truck. We called a couple of shops and everybody was busy and couldn't get us in until the following week. However, after calling one shop, they recommended their sister shop, and Glen and his team truly went above and beyond to help us. Even though they were busy, they worked us into their tight schedule at the last minute and repaired our truck quickly so we could enjoy our camping trip. From start to finish their customer service and communication we're outstanding. They treated us with kindness and made what could've been a major road trip disaster more manageable. On top of that their pricing was on point. We are incredibly grateful for their help and highly recommend Channel Ridge Truck & Auto Repair Inc to anyone in the area. If you ever find yourself in a bind and need some work done on your vehicle this is the place you want to go!

Channel Ridge is great. Have used them many times over the years and I always appreciate their…read morehelpful service and reasonable rates. It's also a plus that the mechanics talk to you directly and take the time to clearly explain what they found and how they fixed it. It's a good place with good people.

Very quick, efficient and friendly service. My only go to spot for tires. So glad to have this…read moreplace in Salina.

Wanna send a huge thank you to Julio at peerless, had to have sensors replaced on my vehichle and…read morethanks to the make/model it was a troublesome job. He made sure to see the project through and kept me updated on progress. In today's world where everyone seems to be so entitled it was nice to be reminded that there are still people out there who care enough to not give up on helping others.

Great service shop. Fair pricing and qualified service technicians. Fixed my car in a short time…read moreand found a hard to find problem. They do not quit till the job is done. Very happy!

Sankey has great, friendly service and goes above and beyond to make sure you are taken care of…read more James in sales will get you hooked up with what you need.

I'm so happy to have had an exceptional car buying experience at Holm Automotive Center in Abilene,…read moreKS! From the moment I contacted them via their website, I knew I was in good hands. Noe & the team were friendly, knowledgeable, and--most importantly--never pushy. They took the time to understand exactly what I needed in my particular situation, walked me through all my options for purchasing from the KC Metro, and helped me get my new vehicle all the way to my driveway--even the delivery drivers were nice! The process was smooth from start to finish. They answered every single question I had with patience and honesty (even the weird ones--thanks for humoring me!). It truly felt like they cared more about helping me get into my chosen vehical than just making a sale. Now I'm cruising around in a car I love, and I couldn't be happier. If you're looking for a trustworthy, professional, and genuinely kind dealership, Holm Automotive Center is it. I will be sending all my friends & family their way. Highly recommend!

Rick Angel of the Holm's collision repair shop fixed some damage I had made to my car. And charged…read morehalf the cost he quoted me for. His care and compassion shows what a great company he works for. Thank you.

Bad service, good price. Old man that checked me out was extremely rude. Was thinking of leaving,…read morebut the cute dog made me stay. As I was leaving, I overheard one of the ladies in the back (I assume the co owner) verbally abusing and very snappy to her co workers. Good parts. I like Kent (owner) for the amazing service! If I were him though, I would definitely consider laying off those two because it doesn't seem like a good work environment and I would hate for more people to be turned away.

The roof of our 2005 motorhome decided that it was time for it to be disconnected from the front of…read moreour rig, and then peel back. We were blessed to find Kent Lorenson at his shop on the first Saturday that he wasn't supposed to be open. After letting him know what kind of problem we had, he said he'd work on it on Monday and allowed us to stay in his shop's driveway until then. The repair was done on Wednesday, but we didn't drive it until Friday as we wanted the roofing cement to be cured completely. We took a water hose up on the roof to see if there were any leaks, my wife and I were inside, and there weren't any. I strongly recommend Lorenson Industries. In addition to everyone in the shop being friendly, the greeter is a golden lab. Very nice dog!

Poor, Neglectful Service…read more The worker that did my tire rotation did not properly tighten the lugnuts on my wheel. I nearly lost my wheel and my car on my way home, these people did very poor service on my car. The only good thing was that the manager was super nice and did pay for the new wheel and tires, however they need to hire some better workers, as I nearly died on my way home because of their negligence. It's as they say, you get what you pay for!

Shane was awesome! Dealt with long lines efficiently on a busy day, gave me a call when my car was…read moredone, and overall good experience.

These guys were unbelievably responsive and helpful when we had an unexpected breakdown passing…read morethrough Kansas. Their service was amazing and their prices were more than reasonable. I would recommend them to anyone in town or passing through town, they know how to take care of people and their vehicles.

My car had some physical damage on the way into Salina, they took the time to take a look and get…read moreme back on the road. Very prompt, kind, and helpful. They saved my trip and gave me the peace of mind to continue on mg way. Would recommend to any and all in the area, best car shop experience I've ever had!