Always prompt, and courteous. The work is excellent. I've used them for both problems and for…read moreservicing. The people are responsive and helpful.

The right hand doesn't seem to know what the left hand is doing. We signed a two year contract…read morewhich never entered the system. We had to call and spend time explaining what we had paid for. The first technician that came out was clueless he just made an appearance because he had to. Apparently he ordered a part for us which was never followed up. The year two technician (we had to call to remind them) was great, explained everything made some recommendations and said he would follow up. We called to schedule the service which included the item from the previous year. They had no clue but said for a fee they would send a technician and the window was from 9AM to 5PM to see what we needed. These people just can't deliver on any promises. Avoid them like a plague

Derek and his son were there Saturday and Sunday. Hoping the pump wasn't dead. They replaced the…read morepump Sunday and offered a plan that would remove most of the iron from our well. AWESOME Customer Service. I HIGHLY recommend Coomers We'll and Pump!!

We learned from our renters that we had no water this morning. It turned out to be a problem with…read morethe well. Instead of charging us $6500(!), which we were quoted by a certain emergency plumbing company, we paid only $650 to Coomer's and everything is fixed same day with water running and a newly replaced filter (which wasn't on our radar). Elijah and team were efficient, professional and friendly, and both he and co-owner Gary gave us some good advice. Coomer's is definitely on our favorites list. They saved us almost $6000!!

We have Culligan water delivery every month and are so grateful for it. Their reverse osmosis…read moreprocess guarantees a healthy alternative to tap water. Our horrific hurricane a week ago reinforced our decision to buy Culligan!

These folks are the best! After years dealing with other companies, they came and actually fixed my…read moresystem and now I have the most incredible water out of my tap! RO water in the kitchen is amazing! My well had heavy iron deposits and now that they installed their iron filtration system my water is 100% clear! No more stains! These folks know what they are doing and are in my humble opinion the best! Their customer service can't be beat!

I am blown away by my experience with this company. I just called to ask for assistance in my…read morewater being tested and seeing if a whole hose filter can be used on my place. I didn't even get to hear of that was an option I was on with the women's who answered the phone for 7 minutes being told the EPA data on how heavy metals are never in Asheville water and how how I must not be resting to heavy metals without having any idea of my situation and no offer to test or I do to help. I'm shocked. I was just argued with about not needing one and with additide the whole time. This persons job needs to be reviewed.

Two days after I contacted Mountain Water Systems they were at my house to install the equipment I…read moresorely needed. The installation took about two hours and I was thrilled at the immediate change in the quality of my water. Prior to the installation my water was very rust colored and sometimes even smelled rusty. Those problems are in the past and the filtration system is worked as advertised. LM Cashiers, NC

Prompt, thorough, knowledgable and courteous... that describes Bryan (the plumbing tech) who came…read moreto investigate a strange sewer gas smell that we've had in our house for some time. He asked great questions, looked at all possible places and issues that might be causing it and explained his thinking every step of the way. I now see how plumbing problems can be so complex and mysterious! He gave me honest and fair estimates for doing further tests to determine the cause of the problem, without any pressure at all. Oh, and Katt and Arlene were awesome in setting up an appointment quickly; both were so helpful and cheerful. Added bonus-- these are my kind of people; people who not only love their jobs but also love our animals...this month in lieu of a service charge they are collecting a $35 donation to Asheville Humane Society. How cool is that?!!

I've used these guys in the past and been pleased. But to replace a hot water heater they wanted…read moreover $5,000? I had it done for $3,000 less.....using the same hot water heater they quoted. I recommend you shop around before using them.

Class act company from initial phone call to testing, proposal, install and follow up. Highly…read moreskilled technicians. Made in America. Lots of FB scams out there. Guard against them and leaf them alone. Ask about their new hybrid water heater that runs for less than $10 a month!

When they told me they would clean up my water I was skeptical. New well, lots of sand- just ugly…read morewater. I tried all kinds of filters and spent hundreds trying to do it myself. Then they came in promised me that I would be a happy customer, and when they were done - I was thrilled! Water is absolutely clear, tastes fantastic and is everything they promised. Just amazing, thanks West Carolina Water Treatment you have thrilled your customer!

Garret was so helpful, he walked me through what he was going to do and even referred a plumber I…read morealso needed. He was very kind and supportive.

From the owner: "At Banks Well Pump Services LLC, nestled in the heart of Candler, NC, we specialize in well pump…read moreservice, a vital need for residential clients seeking reliable and efficient water systems. With over 6.5 years of hands-on experience, Garrett Banks and his team have established themselves as expert certified well contractors in North Carolina, offering an expert approach to well pump installs & repairs and water well pressure tank installs & repair, to water line installs & repairs, water well pressure switch installs & repair, and even water filtration system installs & servicing.”

Just had Jimmy here from Coopers Plumbing. I had several small things to take care of and he took…read morecare of them efficiently and professionally. I highly recommend him and them!

$630 to replace a pressure relief valve in 15 minutes is a complete money grab, and as an…read moreexperienced plumber, he knows this too. Unfortunately, I showed obvious desperation to get a water pressure issue fixed and this consciously factored into the calculation for the repair cost. He was responsive early on and after hours to one email, but the reality is that he took advantage of the situation and I worry that he is doing the same to all of his customers. For this reason, I would recommend always getting a second quote, ask for itemized costs, and run his quote by a trusted family member or friend to get a independent opinion of the price. The cost of the PRV is $250 max so that means labor was billed at $380. Assuming 45 total minutes from when he arrived, time to go buy the PRV, and complete the install, means his labor rate is at least $500/hour. This wasn't an after-hours repair either, it was at 10am on a Wednesday and 14 days after I made the appointment. Don't tell me it was in a hard spot to access either because we both know it wasn't that tough plus it took only 15 minutes to replace. The part that bothered me most is that he could not tell me the cost of the PRV (that he bought 25 minutes before) because he "just charges it with his credit card so he doesn't know." That is a remarkably shady and outright awful response and that answer alone should make him ashamed of his own business conduct. He could have very easily checked his credit card account, sent it to me later or just knew the cost off the top of his head because he replaces these exact valves all of the time and 100% knows how much it cost. In fact, it is the same exact model PRV that was installed with my house 9 years ago so it is almost impossible that he does not know the cost of it after replacing over 100+ of these in his 25 year career. It's clear he didn't want to tell me because I would end up calculating the labor costs and realize that he overcharged me for the repair. Even if there is a good reason for his response, then he had the opportunity to explain this to me when he was here, but he did not. Sure, I could have rejected his quote, asked more questions about the price or called other plumbers, but the reality is that the situation was stressful for me and I made the mistake of blindly accepting his quote. However, this situation cannot be disputed as a prime example of someone who took advantage of a customer's anxiety for their own personal gain. For a company that prides themselves in honest prices and service with integrity, I experienced the exact opposite of these values which is very difficult for me to grasp as a customer. As someone who donates to charities, I can only hope that he uses the roughly $250 upcharge by donating it to one of the charities he lists on his website. The use of flat rate pricing is commonly very consumer friendly, however it can be used to deceive customers into believing that they are getting the better end of the deal when in reality, they end up paying more in the end without ever knowing it vs. T&M (but feeling like they got a good deal). The research and statistics are there to support this and he has made the decision to knowingly use this tactic for his own personal benefit. Flat rate should be used as an amount not to exceed and can be overridden by T&M if it turns out to be less than the flat rate after the repair is finished. That is what countless other companies do with their pricing. Instead, you knowingly inflate the flat rate to give the impression that you are acting in the best interest of the customer but actually squeezing more money out of them. In the end, you charged me $500/hour for labor. Flat rate or not, do you really believe this is a fair way to price your services? Does honesty include charging $380 for a 15 min repair? The hourly rate is probably much higher because the cost of the PRV was likely 30% lower because of the bulk pricing discounts through his distributor. So $600/hour? Two stars because his wife was nice on the phone and returned my inquiry quickly.