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    Autumn Inn Motel

    4.0 (2 reviews)

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    5 years ago

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    4 years ago

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    Days Inn & Suites by Wyndham Pocahontas

    Days Inn & Suites by Wyndham Pocahontas

    (18 reviews)

    $$

    For the love of God, do not stay here. This hotel is…read moreextremely dirty and poorly maintained. The first room I was given, Room 335, was a smoking room, even though I specifically requested a non-smoking room. When I brought this to the front desk's attention, the employee moved me to a "non-smoking" room next door, Room 334. Unfortunately, the second room was no better. The smell of smoke was still seeping through the hallway, and the room itself had an overwhelming odor of curry and body odor. The smell was so strong that it was difficult to stay in the room for any length of time. To make matters worse, the floors were sticky with some unknown substance, and I found two bugs on my bed. I immediately called the front desk, but was told there was nothing else they could do because I had already been in the room too long--approximately 30 minutes. Most of that time was actually spent in my family's room because the odor in mine was unbearable. In the end, I chose to sleep in my car rather than stay in the room. Even after such a short amount of time inside, my clothes, luggage, and eventually my car absorbed the smell. This was one of the worst hotel experiences I have ever had, and I would strongly recommend staying somewhere else.

    This was the final hotel we stayed at on a road trip. It was the only hotel in the town we were…read morestopping at with decent rating. It's a simple hotel that is in need of a little TLC. The rates were low, so I got a suite. The suite was large and had a King bed plus a pull out couch. There was a large flat screen in the main room and one for the couch. The couch did not look clean, so I did not sit on it. I would only recommend this place if you don't have a lot of other options. It seems to be the nicest place in the area. I will commend the staff because they were friendly.

    Hampton Inn Batesville - Guest room

    Hampton Inn Batesville

    (10 reviews)

    I stayed at the Hampton Inn by Hilton in Batesville, Arkansas, for two nights while attending the…read moreannual Cave City Watermelon Festival. Our total after-tax cost was $342, and unfortunately the overall condition of both the hotel and our guest room did not meet the level of quality I expect from the Hilton brand. I actually emailed management during my stay with detailed photos and a list of concerns because, as a hotel general manager myself, I believe issues should be brought directly to management first so they have an opportunity to address them. As of writing this review, I have not received a response. The staff members we interacted with were friendly and courteous, which I appreciate. However, the property's condition and attention to detail were disappointing. In our guest room (Room 410), we found numerous maintenance and cleanliness issues, including: * Wallpaper peeling from the walls in multiple locations * Shoe prints and dirt marks on the ceiling * Handprints and smudges on the walls * Greasy fingerprints on the entry door and headboard * Black mold visible inside the HVAC supply vents * Hair, dirt, and debris collected along the edges of the closet, bathroom, and entryway floors * Scrapes and dents in the drywall near the entrance * A loose toilet seat * Uneven bathroom tile with missing grout * Noticeable carpet stains between the beds and in front of the dresser area The deferred maintenance extended beyond the guest room as well. Wallpaper was peeling in the fourth-floor ice room and around the elevator lobby, giving the hotel a worn appearance. Breakfast was another disappointment. We arrived around 9:38 a.m., just before the end of service. While I understand breakfast was nearing its conclusion and the food that remained tasted good, the dining area was extremely messy. Counters were covered with food debris, empty serving pans remained out, and overall presentation suggested that the area had not been maintained throughout service. Regular tidying would have significantly improved the guest experience. None of these issues alone would have ruined our stay, but collectively they reflected a property that appears to be missing routine preventive maintenance and detailed housekeeping inspections. For the price we paid, I expected a much higher standard. Hampton Inn has built a reputation for consistency, cleanliness, and quality, and this property unfortunately did not reflect those expectations. I hope management takes these concerns seriously, performs a comprehensive room and public-area quality audit, and addresses both the maintenance deficiencies and housekeeping quality control. The employees were welcoming, but the property itself needs significant attention to meet the standards guests expect from the Hilton brand.

    Excellent customer service, clean and comfortable rooms. Good breakfast. All you need really. Not…read moremuch more to say I guess. I failed to get pictures but everything was nice.

    Autumn Inn Motel - hotels - Updated September 2026

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