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    Autumn Rain Irrigation

    1.0 (2 reviews)
    Closed 8:00 am - 7:00 pm

    Services - Autumn Rain Irrigation

    Irrigation construction

    Irrigation design services

    Irrigation repair or maintenance

    Autumn Rain Irrigation Photos

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    10 years ago

    Helpful 2
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    11 years ago

    Helpful 1
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    Charlotte Irrigation

    Charlotte Irrigation

    2.1
    (47 reviews)

    Great people to deal with I am not sure what other reviewers…read moreare talking about But appointment was so easy to make No issues whatsoever Polite people on the other side of he line

    DO NOT USE THIS COMPANY. Horrible customer service and unprofessional…read more I hired this company to diagnose and repair a loud banging noise in my irrigation system. They replaced the controller and repaired two leaks, which I approved. My issue arose when I was billed an additional $295 for a separate drip line repair that was never quoted, discussed, or approved beforehand. Throughout the service call, estimates were being provided by text and I was approving repairs before work was performed. In fact, I specifically asked for estimates before any repairs were made. When I questioned the additional charge, the company could not point to any communication showing that the $295 repair had been quoted or authorized. Instead, I was sent photos of the completed repair and was told (threatened) that if I did not pay for it, they would return and remove the repair from my system. And, I was informed they would not be warrantying any of their service because I would not pay them for this unauthorized/unapproved repair. To be clear, I do not dispute the service call, controller replacement, or the two leak repairs that I approved. My concern is solely with the separate $295 charge that was never presented for approval before the work was completed. The irrigation system is functioning better than before, though still making some noise. I cannot recommend a company that performs additional work without authorization and then bills the customer afterward. The handling of the billing dispute was disappointing and unprofessional.

    Autumn Rain Irrigation - irrigation - Updated June 2026

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