They rescheduled the first day because of lack of staff and were 4 hours late on the second day. Cleaners did good but real problem with management. The quoted us 1/2 price on initial cleaning which makes me believe that they over-price their service. The final bill did not match their quote and during the emails back and forth the photo shows one of their responses to me. They said it was a computer glitch so obviously they didn't see the link bef they posted. I overpaid and they have yet to send a refund. This is not the type of service I could recommend to anyone. Oh -they have also blocked my calls. read more

Clean our house from top to bottom. Loved how they cleaned every room in our house. I have no complaints about my service with Palmetto Cleaning Solutions. read more

Palmetto Cleaning Solutions is the absolute best! We needed a same day cleaning service before moving into our new home. They were able to come out within a few hours of contacting them to clean the entire house. They were so fast and truly paid attention to detail. Our house was spotless, and smelled amazing! They were quick to respond and even did a few extra services as a kind gesture. The pricing is very reasonable as well. I would definitely recommend them if you are in need of a quick, detailed deep clean!! read more

I haven't had my house cleaned by anyone since we moved in 4 years ago. Being a little skeptical, I thought I would try a cleaning service. I wanted a thorough cleaning with no details left untouched. Boy, was I impressed!! They did not stop until they were done, and they covered everthing in my house including the the light fixtures, fan blades, porch ceilings, refrigerator and ovens and I could go on and on. I pay attention to details, and I couldn't find anything they had not cleaned. These ladies were very hard workers, and I could tell they knew exactly what to do. The price was well worth it. I am a very happy customer and will use them again! read more

DO NOT. I repeat...DO NOT use this horrible excuse for a house cleaner. I've never experienced such an unprofessional business in my life. Lack of communication, bait and switch/deceptive tactics and cleaning crews that don't show up when they're supposed to. Let's start with Kevin the owner promising that his crew would be at my house by 8am on the day of the deep cleaning. THEY DIDN'T SHOW up and when I had to reach out multiple times, I finally got a response hours later that one of the crew members had an emergency parent teacher conference and they would come later in the day. I was understanding. Guess what? They were no shows and I had to reach out again. Palmetto asked if they could come the next day again at 8am. They even promised to send 3 "technicians." Well, you guessed it...NO SHOWS AGAIN!!! And once again I had to reach out and find out WHERE and WHEN the crew was coming. Palmetto told me the crew was close to my house when their phones died or were low on battery so they turned around and went back to the office! I'm not making any of this up. Once the crew arrived hours later (only 2 technicians), they did a fairly decent job but missed several spots including the floor boards. This is my mom's house and she tried to point out spots that they missed but the crew LEFT without addressing the issues...even after we were told they would do an inspection and check in before leaving. Originally the owner Kevin promised discounts since this was our first cleaning. He was extremely apologetic with the delays. He even offered $20 Apple Cash. Again, I was understanding. But then he became very rude and unprofessional after I pointed out the missed spots by his crew. We even shared pictures of the missed spots. I got the final invoice and while there are discounts, they were not the discounts he promised. And I was pretty sure he would give an even deeper discount for this ordeal. At one point in his texts, he said "I got the feeling that this was going to be an issue from the beginning and I quite frankly, I am kind of done with this matter." Knowing that we were Black clients, I can't help but be disgusted by the racist overtones. Palmetto Cleaning Solutions...more like Palmetto Cleaning Problems. read more