I have never experienced such a miserable banking system. moving money costs and is SLOW. The fraud…read moresystem is hyper sensitive to the point of hampering my ability to rent movies online, shop, or even pay some bills, and a replacement card takes 7 to 10 business days. Finally, checks deposited via the mobile app are held and not available immediately. I am going to check out 5 Star credit union, but may go back to USAA. All in is a joke.

Horrible bank, employees seem to uninterested to help customers. When trying to activate cards the…read morephone system doesn't work and tells you to go to bank, when you go to bank the people act like they can't help you.

I have banked here for 20+ years with no problems. In the last 7 days I have had nothing but…read moreproblems. Last week I 'walked' into the main branch just to get a notarized signature. After waiting 45 minutes and being ignored I was told I could not be helped because I didn't have an appointment. I went to the UPS store and was taken care of right away but, had a $40. fee. July 9 I had an appt. with Brook to do a wire transfer to make a quick payoff on a loan. It was a $50K + amount and was hit with another $40 fee but was ok because I needed to make this payoff immediately as to not incur an interest fee. Well, it is 5 business days later and no payoff sent and when I called WF to see where my money was, I was told I'd have to make an appointment and come back into the bank. Guess what...I am now banking with Fidelity!

So far my favorite bank The sure keep me up to date with my…read moremoney. And with the app it makes me so much easier to keep track of all my transactions.

I had identity theft with this bank! Someone cleaned out my account! I let them know within time…read morelimits. They NEVER reimbursed me but closed account leaving all my deposits returned to sender and me without my money! Do not bank with them all for themselves not their customers.

Years later and still not a fan of Wells Fargo. I don't bank here for many reasons, but I just…read moretried to walk in and break a bill for change and they won't even consider it. Happened to be the closest place to me at the moment. Now I have to inconvenience some retail location with it.

This is a very good branch. The people are friendly and helpful. I have received excellent and…read more"above and beyond" service from this branch.

DONT USE THE PEOPLE THEY ARE CROOKS AND DON'T CARE ABOUT THEIR CUSTOMERS. PAID OFF AND SWITCH…read moreBANKS. I had a loan with these people for five years on auto draft. I switched insurance companies for the vehicle on the loan. They charged me a 698$ fee for a 15 day lapse of coverage. Then they said send us the updated insurance info and we will reimburse the 698$. Sent all the info in and thought the matter was settled. 5 months later found out that they have been charging me 20$ a month late fees because the 698$ wasn't paid. I called they said that there wasn't anything they could do.

Horrible experience! I opened an account so that it would be easier for my boyfirend and I to…read moretransfer money. WRONG! Everyday the rules seem to change. I would cash a check from a local businees that banked with Regions with no fee before I opened an account. Now that I have an account it is not available until after midninght. I do not understand this at all. I called to speak to a manage. Her name was Michelle and she was not helpful and I will be closing my account tomorrow. It will be easier to just use the credit union and transfer money Walmart to Walmart. The only reason I gave a star is because I had to in order to write a review.