I have never experienced such a miserable banking system. moving money costs and is SLOW. The fraud…read moresystem is hyper sensitive to the point of hampering my ability to rent movies online, shop, or even pay some bills, and a replacement card takes 7 to 10 business days. Finally, checks deposited via the mobile app are held and not available immediately. I am going to check out 5 Star credit union, but may go back to USAA. All in is a joke.

Horrible bank, employees seem to uninterested to help customers. When trying to activate cards the…read morephone system doesn't work and tells you to go to bank, when you go to bank the people act like they can't help you.

So far my favorite bank The sure keep me up to date with my…read moremoney. And with the app it makes me so much easier to keep track of all my transactions.

The wells Fargo on the east side of town have very rude employees that work there. They totally…read moreignore you. I think when you've been banking with them as long as I have they should have more respect for the customer. I've been banking with Wells Fargo for over 30 years and the employees at the one one the East side of Dothan Alabama are the rudest people that I have ever ran across. It is completely ridiculous the way the employees treat you. No other bank has ever ignored a customer the way I get ignored everything I go in there to make a deposite. I would highly recommend if you are considering banking with them to go to a different bank not Wells Fargo. I give them a ZERO rating.

This is a very good branch. The people are friendly and helpful. I have received excellent and…read more"above and beyond" service from this branch.

DONT USE THE PEOPLE THEY ARE CROOKS AND DON'T CARE ABOUT THEIR CUSTOMERS. PAID OFF AND SWITCH…read moreBANKS. I had a loan with these people for five years on auto draft. I switched insurance companies for the vehicle on the loan. They charged me a 698$ fee for a 15 day lapse of coverage. Then they said send us the updated insurance info and we will reimburse the 698$. Sent all the info in and thought the matter was settled. 5 months later found out that they have been charging me 20$ a month late fees because the 698$ wasn't paid. I called they said that there wasn't anything they could do.

Horrible experience! I opened an account so that it would be easier for my boyfirend and I to…read moretransfer money. WRONG! Everyday the rules seem to change. I would cash a check from a local businees that banked with Regions with no fee before I opened an account. Now that I have an account it is not available until after midninght. I do not understand this at all. I called to speak to a manage. Her name was Michelle and she was not helpful and I will be closing my account tomorrow. It will be easier to just use the credit union and transfer money Walmart to Walmart. The only reason I gave a star is because I had to in order to write a review.