i love my nail, tom did a great work on my nail, great service , nice people , nice music ,

I'm actually really sad to write this review because I've been coming to this salon for quite a while now and have always enjoyed my experiences here. But at this point, I honestly don't know if it's inflation or just inconsistent pricing, because what happened today felt really upsetting. I get the exact same service every single time I come in: regular dip on my natural nails, rounded shape, no tips, nothing extra. Switching between red or a natural pink. Today, I was charged $62.52 for that same exact service. The last time I came in, I got the exact same thing and paid around $50 before tip (and happily tipped on top of that). This time I noticed I was charged additional fees for things like a soak off, which is part of the dip process, and shaping my nails, even though my nails were already rounded and shaped the same as always. When I questioned the pricing, I was told they "didn't know who rang me up last time." You can see in the pictures that my nails were red and rounded and I paid 50+tip. The picture shows my nails are again red and rounded, but this time I'm paying 62+ without tip yet. It may not seem like a huge difference to some people, but it's the inconsistency and surprise charges that are disappointing, especially as someone who has consistently supported this business. I've attached photos comparing what I received previously versus this visit, and there was no difference in service to justify the increased cost especially within a month. Really saddened by this experience and unfortunately will not be returning. read more

This is not ok. I have been going to Avalon Nails since their opening. Before Marshall's expanded and their renovation. My pedicure was great and my nails looked fine when I left the shop. This is after 3 days. I am unable to return to have them fix as I am traveling. Traveling beauty nightmare to have chipped nails. Not ok. read more

Avalon Nails & Spa - Nail Salons Near Me - West Palm Beach, Florida

Sabrina is the absolute best. she always gets my vision just right and her application last incredibly long. she's wonderful , if you want design Sabrina is the one. read more

Attentive service. I had a pedicure and my mom had a manicure. The young lady at the front desk area was very understanding of the fact that my mom has had a stroke and needed someone who would be gentle and caring with her. Her one fist is balled up, and it takes effort to keep it open. They were very gentle with her, which I greatly appreciated. There are 20 spots for a pedicure and there were at least eight of us getting a pedicure at once. It wasn't too loud and the chairs were excellent. My deluxe pedicure was $38 which I thought was reasonable. They did a great job with my feet. read more

Avalon Nails & Spa - Deluxe pedicure - Nail Salons Near Me - West Palm Beach, Florida

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I love my nail tech Winnie! She's the best and very detailed. Super kind and the only tech I found that does my nails where they don't lift after a few weeks. Truth is I only come here because of my nail tech. If she's not there, I won't get my nails done here. I had a horrible experience before with my pedicure where it took 3 people to fix my nails because the polish was clumpy and smeared. I don't know why they just didn't say this polish won't work so I can just pick a different color. Instead they had me there for 1.5 hours and 3 tech later with everyone around just looking at my toes like I was freak on display. Ever since then, I never went back for a pedicure. Make sure you make an appointment or they'll tell you to pick a color and wait a few minutes. Few means 30 mins or more. It's all about the tech. So if you found a good one, hang on to them and make sure to get their cellular number. read more

Avalon Nails & Spa - Nail Salons Near Me - West Palm Beach, Florida

an unfortunate reminder that you get what you pay for. i left this salon with an uneven french manicure, despite me clearly spelling out how to fix it. when trying to provide feedback, i was told that i was seeing things wrong yet i still left this salon with polish marks where they shouldn't be. not even 6 hours later, my nails chipped. i would not come to this salon if you're trying to do anything but a simple coat of polish. i will have to get this redone elsewhere. read more

Avalon Nails & Spa - Nail Salons Near Me - West Palm Beach, Florida

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While the guy was shaping my nails he was looking at his phone instead of my nails and took too much of my nail off. I also asked for a certain color which was a white sparkle (171) and he insisted that the color 895 was the same and would not change it, and refused to show me that color. So I just said to do white and there is dirt under the color making it bumpy. read more

Vivian my girl she always captured what I send in pictures and make it looks just as I want .

I got my nails done 8/31 (dip powder) done by Bella and today 9/7, they are chipping. I paid 51.00 plus tip! I am NOT happy!! Definitely NOT going back there!! Dip powder has lasted me 3 weeks elsewhere! ( I only went here because my tech was out sick at a different location.) I also got a pedicure and the massage chair didn't work. The cord was broken and the chairs were disgusting. read more

furniture in the pedicure area are the worst. I'm hoping I didn't get a fungus by sitting in them. read more

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I've been coming to Avalon for over a year and I've had a few techs. I'm really pleased with everything. Every time I walk in, I notice how busy this salon stays. They probably have 20 nail techs and 10 pedicure techs actively working at all times. A pro about that is that they take walk ins. I really like the work that each person I've worked with does. I enjoy the quiet so they don't talk to me that much. I ask for intricate designs sometimes and they are able to nail every photo I bring in. They'll check with me first on color matching. If I'm not happy with anything, I'll mention it and they'll remove and redo. It definitely makes sense why they are a busy salon. They do great work here. read more

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Pros - the business closes later than most; wider array of nail polish and acrylic colors Cons - Prices portrayed within the business and on the digital marquee board screen do not reflect the itemized charges technicians add to your bill for a regular acrylic fill-in (maintaining the same shape). *$5 additional for any trim to your nails *$5 to file your nails *$5 per finger for a nail design or simply applying metallic flakes My nails are quite short, so I stated they could simply be filed down to ensure my nails weren't trimmed too short...in which the technician affirmed cutting (trimming less than 2 cm max) was quicker and should be done. Said technician failed to mention that anything more than acrylic application and nail polish change will result in additional charges (even to file your nails). The technician was also adamant about adding more designs which I declined (now I know why). While avoiding eye contact (after free-flowing conversation at the nail station), the technician hurriedly taps a few keystrokes and voila my bill increases by $35 and quickly scurries away without explanation of the never mentioned nor displayed itemized charges. You live and you learn...but learn from this post, yes you will be charged for everything except their greetings. **wear long sleeves if you don't feel comfortable with the sensation of peeling faux leather chairs/arm rests read more

I wholeheartedly recommend Avalon Nails & Spa! The staff is incredibly friendly, and Lee consistently delivers excellent results. This is my favorite spot for both manicures and pedicures! read more

I really enjoy this place! The massage chairs are cozy, and they stay open late. The nails also look fantastic.

I think this has been the worst service I have ever experienced at a nail salon. Logan did my dip manicure and from the start it was horrible. He was in a rush and my nails were see through. Four days later, one of my nails broke and the dip came off and I came to get that fix + add a layer to the opaque nails. He again was in a rush and I had glue all over my nails. This was horrible. Also, the towels were previously used so that was actually disgusting. I went back and thank god Mark fixed them and now they're better, but keep in mind dip manicure doesn't include cuticle care... read more

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WORST NAILS SALON. I went there to do my eyebrows. i will never come back, terrible services.

Can no longer recommend. Alex's work-product is not what it was (nails just looked "okay") and she's cancelled or moved appointments at the last minute which is sort of unheard of for a nail tech. All of which leads me to believe that something is "wrong/off." I hope she gets it back together. As for the place ... wasn't crazy about the cleanliness but put up with it because I liked the work product; now that it's no longer up to par, I realized when I went somewhere else (after yet another last minute cancellation) that Avalon is not changing towels at the work stations, they only have cold water at the sinks, and ... come to think about it, I have never seen anyone clean ANYTHING there. Ugh. With all the stuff going around these days, proceed at your own risk. read more

I paid $96 for a gel manicure and a regular pedicure, and after six days the gel polish is already peeling. I thought the salon was unclean and I believe that $96 for a regular pedicure and a gel manicure on natural nails is way too much money. I would give it zero stars if it was possible. read more

WORST NAIL SALON! I got my nails done 11/7/24 it was RUSHED by chair #7 because she had an appointment that was their while I was still in the chair. Thats totally fine but if you're going to rush make sure you are producing quality work, keep in mind I paid $70!!! She rushed and my nails look a little off and I didnt think anything of it. A few days later I noticed air bubbles and it was upsetting but out of my BUSY LIFE I just can not UP AND GO GET A NAIL FIXED. Today on 11/16 a nail popped off. I went to Avalon IMMEDIATELY AFTER IT FELL OFF explaining my problem, the receptionist said that chair #7 could fix my nail, which was great .... UNTIL AFTER SHE FIXED IT (MIND YOU SHE RUSHED AGAIN BECAUSE SHE HAD ANOTHER CLIENT) I was charged FIVE DOLLARS because I came back more than THREE days after my service. Avalon yall are terrible and i will NEVER come back. read more

Avalon Nails & Spa - terrible nails. - Nail Salons Near Me - West Palm Beach, Florida

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Gel manicure came out great. I was going for a "jelly" nail vibe and I'm happy with the result. Customer service was great as well. Very quick, gentle, and considerate. No wait time and I was a walk-in. I would recommend for gel manicure. read more

Avalon Nails & Spa - Gel Manicure - Nail Salons Near Me - West Palm Beach, Florida

horrible service the guy was cutting my feet the whole time he didn't do my nails right he didn't do the ombre correctly still charge me for ombre and it looks like shit and he didn't fix my feet. He wanted to keep arguing instead of fixing my toes. then, when I told him to take everything off, they didn't want to read more

Avalon Nails & Spa - Still bleeding as we speak - Nail Salons Near Me - West Palm Beach, Florida

The owner or manager at Avalon nails was so dismissive and rude about my nails that were peeling a day after getting them done......the man who did them was not working the day I came in to have them repaired and they made me wait an hour. She physically A stylist refused to do my nails because I wouldn't agree to paying for nails. This place sucks and the Vietnamese or Asian American women specifically were extremely discriminatory towards myself and other black and brown woman. read more

Avalon Nails & Spa - For some reason when I got a full set the woman used acrylic paint instead of gel like I asked. Now the red can't be removed? - Nail Salons Near Me - West Palm Beach, Florida

Pedicure and manicure - ask for Kimberly - she is the BEST person that they have - very professional

I was in town visiting family and needed to get my nails redone desperately. I love nail art and it's hard to find places around here that do it. I came into the salon with low expectations but My nails came out even more gorgeous than I could've imagined. Andy took his time and you could tell he was a perfectionist. I highly suggest anyone go to him. He went out of his way to put his own twist on a design I wanted and I couldn't be happier. I will definitely be coming back and recommending to all my friends! read more

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What i wanted : a pretty manicure before my vacation. What i got : A rude staff, my finger cut and a half ass job! I don't often do my nails and this was my 1st time at Avalon, so was hoping for some guidance but this staff was so impatient and did not want to hear what i was saying. She was rushing through the cuticle shaping, hurting me the whole time and even cut my finger, SHE DIDNT EVEN APOLOGISE. all she said was 'don't touch it' . She didnt care to correct the shaping even when I continued to say i wanted it short and thin manicure ( like the reference) she even got annoyed when I wanted to change the color in one finger!! My nail looks like a DIY work and they charged me 50+ for this lumpy gel nails. A deep manicure, I didn't want and ' a nail design' fee because I asked for different colors (SERIOUSLY!!) She was soo distracted and the whole time looking at the door at who's coming in. I know for a fact i got a horrible staff because the staff next to us was sweet and was checking-in on the client. I've had good experiences with their waxing services and I really hoped to like the nail service but Hellen was so rude and ruined my whole experience. The place doesn't care unless your spending big bucks and they surely don't have time to help with your beginner questions. read more

Avalon Nails & Spa - Nail Salons Near Me - West Palm Beach, Florida

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I'm not coming back here, the first time me and my fiance came to get our toes done, we asked for the classic pedicure, which is 28$ (said in the book). We ended up paying 80$, which didn't add up, but when we asked they said they had upped the prices and didn't change them, but everything was already done so of course we still had to pay. However, we just went back the other day and the menu in the book said 28$ still, so we asked and they said it was 28, after we ended up paying 80$ again??? read more

I came about 45 mins from closing. They completely rushed my nails and they looked awful. The pedicure person kept trying to up sale my pedicure and told me how awful it was that I was not getting gel. Also, they say students get a 10% discount on their website but then their manager refused to actually honor that and gave me 5% off and some how it only saved me like $3 dollars. The facility it self was dirty and the seats looked all broken and made horrible noises. I tried to converse with the staff but no one was friendly and I felt like they could care less about the quality of their work. Highly disappointed. I am from out of town but I definitely would not recommend this place. Also they used paper towels to separate my toes....that's just strange read more

Avalon Nails & Spa - Nail Salons Near Me - West Palm Beach, Florida

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My nails came out okay. Not exactly what I expected but still very pretty. I wish they informed me before that the CatEye gel I got was an extra $20. Also the shape I got was square but I was charged an extra $5 for coffin shape and my nails are nowhere near coffin. Also an extra $5 for length that they again did not tell me about and my nails are not even long. I also paid an extra $5 for a soak off but he ended up just popping my nails off with a nail tip which I could've just done at home but I didn't because I wanted a SOAK off. The man was very nice but I would've expected better work/ more work done for $80 nails that I've gotten for $50 at many other places. read more

Avalon Nails & Spa - Nail Salons Near Me - West Palm Beach, Florida

If you're seeing this RUN!!! if I could do negative stars I would. I got my nails done on February 11 It is now February 15 and all of my nails are off. I went to a guy name David and although he was fast it was more so a rushing Things. He stopped in the middle of doing my nails to go eat and took about an hour I stayed because I had plans that night. I called for a refund and nothing was due but once I stated I'll be writing a review that's the only time they offered me to come in to get allll of my nails fixed. I do live out of state and paid about $100 for a short set but I wouldn't even Go back if I could the service was horrible. read more

Avalon Nails & Spa - 4 days later - Nail Salons Near Me - West Palm Beach, Florida

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Never been to a nail salon where you paid alot to get your nails done and when the nail breaks 3 days later you have to pay to get it fixed. Not a good way to bring customers back honestly. read more

I came here to get my Acrylics removed and the nail tech at number 11 drilled into my natural nails making them extremely thin. You don't have to use a nail drill to remove material after you've soaked most if it off. My nails are so soft that they bend when I touch them with my finger tips. read more

Avalon Nails & Spa - Thin damaged nails - Nail Salons Near Me - West Palm Beach, Florida

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One of the worst mani pedi I've ever had. Not my normal place but went out of Convenience. I don't like getting gel manicures if I don't know the salon very well. I asked for a regular mani pedi and the gentleman doing my nails kept insisting I do gel because it last longer. $48 later and I could of done a better job myself in less then 15 min Update- it's about 4 hours later and the polish was obviously put on extra thick so if anything pushes against a finger nail the polish smudges. read more

Avalon Nails & Spa - Nail Salons Near Me - West Palm Beach, Florida

The men there do horrible acrylic nails there. I don't understand how that place is still open. I was very disappointed in the quality of work with those outrageous prices. Andy needs to go back to nail school fast read more

This is the only nail salon I will go to and my family and friends know it! I come for acrylic nails, manicures, eye brow tints and for the massage chairs! I don't know how or why but only when I get my nails done at Avalon they stay for almost a month! And great shaping skills no matter the tech. I don't ask for the same person ever, somehow I just know no matter who I get it will be fine and if it wasn't the manager is always there and she seems to be very hands on making sure everyone is happy. Max did my nails today and he was just the sweetest. He asked me nice questions but also could tell I was tired and when I put my headphones in to just zone out he picked up on it and respected it. He asked to make sure the shape and length were to my liking, and offered me water or wine! Just love this place, even over the years when I lived 20 minutes west I drove here. I've tried other places but just get bummed and regret the job they do if it's not Avalon. read more

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Love this place!! This is my go -to place for mani and pedi. Valentina is very professional and talented. Super happy with my nails.. read more

Avalon Nails & Spa - Nails by Valentina - Nail Salons Near Me - West Palm Beach, Florida

Update: Since their service my natural nail has began to lift from the nail bed. [1] Star is far too much for this place. If i could leave lesser, i would. Better Business Bureau rating is an F. DO YOUR RESEARCH, READ PREVIOUS REVIEWS OF THIS PLACE !! BETTER YET, FULLY READ THIS ONE! THIS PLACE NEEDS TO GO OUT OF BUSINESS. IF YOU ARE LOOKING FOR QUALITY NAILS, THIS IS NOT THE PLACE FOR YOU. Everything is rushed & you have to repeat yourself way too many times to feel secure with what is being done and what you are paying for. OSHEA CLEANLINESS LAWS NOT FOLLOWED BLOOD FOUND ON NAIL TECH'S AREA NAIL POLISH REMOVED WITH PAPER TOWEL COVID PRECAUTIONS NEVER FOLLOWED HIHGLY OVERPRICED Sure the nails may look nice the day of, again, keep in mind you had to ask for corrections on nearly every nail to the point of where you truly wanted to walk out. That "satisfied" feeling you may have once you leave may last for an hour (tops) deep down you don't feel quite as happy with your nails & you continue to see imperfections. Also, BE PREPARED TO HAVE YOUR NATURAL NAILS HAVE A BURING SENSATION AND CUTICLE LINE SWELLING. I personally SPENT 70$ FOR A FULL SET TO LAST ONLY 3 DAYS. By day 3, nails have already entirely broken off, not even a week later as you would expect, atleast. Nails are lifting/cracking & you can see that the PRODUCTS USED ARE CHEAP OR OLD. There's buildup of product under your nails which shows the nail tech clearly did not take her time to "clean up"(as she was too busy texting in between each nail). Your nails shouldn't look this terrible just days following. It truly was CALIBER OF A BEGINNGER. Or even an at home attempt. IMMATURE FRONT DESK ASSOCIATES. When calling they ask you to be placed on "hold" but forget to put you on mute so you hear all of their conversations, inappropriate nature, showing the excruciating LACK OF PROFESSIONALISM. As a joke this sassy front desk CHILD comments loudly "Um hello, I can hear you're on the line, did you need something" & when you respond, only to have childish laughing, "Oh I forgot you were on the phone & I didn't notice I took you off mute, what do you want?" This is so disappointing that such a LOW CLASS ESTABLISHMENT is in the Palm Beach Outlets. Their customer service, guest satisfaction is no where near where it should be, this business belongs someplace else. The surrounding businesses push you to believe the standard will be the same. LOOK AT THE FACT THAT THIS PLACE HAS OVER 200 REVIEWS WITH 2 STARS. That alone should speak volumes! Honey, save your money, time and patience for someplace else. TONY, apparently one of the managers also has no care to help with any of your concerns, even your HEALTH CONCERNS. Be prepared to be bartered and told it's your fault the nails aren't of quality or that there's nothing they can do. HELEN, the "owner" will attempt to console the situation but it's all a facade, she also has no follow through or resolution skills. She speaks to you as if she's talking to his kids. They're just money hungry without a care for customers. DO NOT GIVE THIS PLACE YOUR HARD EARNED MONEY TO BE TREATED SO DISRESPECTFULLY. This establishment does not care to present any level of quality service. read more

7/28/17 Update: Laura and Kayna provide stellar service and we're very attentive to details! Recommend either manicurist! After a stressful long week came here to relax and get a pedicure. They have a selection of different services they provide for pedicure and manicure depending on what yon want but I choose the classic pedi (25$). I made an appointment because I came with two girlfriends and due to the location this place seems to always be busy. The massage chairs are awesome! This place is very clean which I LOVE! They always place a new plastic bag to cover the tub were you soak your feet so bacteria isn't lingering around from previous people. They also use individual pre-packaged instruments so you know they are sterile. The duration of the pedicure was a little short and I wish she would have spent more time massaging my feet but I was happy with the results overall. read more

I am really disappointed with the customer service at this Salon right now. This used to be only place I'd frequent for my nails and Pedicures, but I left due to the prices. Over a year later I returned and I'm feeling like it was a big mistake! I went there for a fresh set of pink&whites and was seated with Maria. I showed her the pic, and she did exactly as I asked. Then, when I tried to book an appointment for a fill, I was informed that she didn't do appointments on the weekends. I was able to get in Winnie's chair for my fill, but I was informed by Winnie that she couldn't do the white part of my nails because she didn't do that part well. Yet, I have pics of my nails that SHE did! Go figure, right? The next time I need a fill, I cannot get Maria or Winnie because it shows on the Booksy app that neither of them are available on the weekend. I feel that this no appointment thing is extremely unfair to the paying customers, but I suppose when you're that good at your craft, you can call the shots in that manner. I called on Friday to see about getting a slot with Maria, and I distinctly heard the Receptionist ask her about me for the next day, "Saturday" and she stated that if I could be there before 6 pm, that she would take me. Well, I arrived at 4:45 and she stated that she would be leaving after she completed the service that she was working on. Winnie was busy, but I didn't even inquire about her since she'd already dissed me 2 weeks prior about the white part. Receptionist gives me to a guy named Lee, and he destroyed what Maria had started! Cut my nails TOO short and changed their ENTIRE shape. I feel that the price of $71.00 should have been reduced when I informed the Receptionist that I was NOT happy with my nails, but all I got from her was, "I think they're pretty". Really Lady?! It doesn't matter if you like them! They aren't on your hands!! Almost 100 bucks for nails that I don't like!! As a customer, I feel very unappreciated! read more

Avalon Nails & Spa - Nail Salons Near Me - West Palm Beach, Florida

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They're OK. My nails look ok, but there was so much that was not ok. The place doesn't look very clean. They've got 1 tiny sink to wash your hands and the roll of paper just sits on the counter for you to tear a sheet off. There are marks all over where it looks like when something was spilled on a wall or on a drawer, it wasn't wiped down, it was just left there. There's an old dude who walks around and hovers over each technician as if he is a schoolteacher and they're all still learning. But, you've no idea why he's there because they're all not speaking English. I had booked both a manicure and a pedicure, but as my tech was finishing up my manicure, someone pointed to a woman behind me and suddenly I'm having to wait for the pedicure because this other customer was there. I don't know if she had an appointment or not but I did have an appointment! But, at that point after everything else I said forget the pedicure and I paid and left. So ... the uncleanliness could be because they're getting ready to move supposedly in the next couple of weeks. I might look inside when I go over to Whole Foods and see what it looks like. But if it's anything of my recent experience, I will not be going back. Too bad, because it's been a week and my nails still look pretty good, but there are soooo many other salons in the area to choose from. read more