A worker by the name sotchil Velasquez works here she's very unprofessional and very disrespectful…read moreto her patients she tends to post them on her social media and make fun of their illness sad and childish and very unprofessional I don't think she should be allowed to be alone with patients when her behavior is very bad I had her on social media when I seen that and had to find out where she worked to report her hopefully this gets to the right people and she gets reported

This is for my neighbor Tim, who is not tech saavy and does not have a google account…read more About 3 months ago my wife moved into Stephanie Gardens from another facility. While the other facility was doing an ok job, the care had been decreasing in quality over the year before we left. Finally, I grew concerned that she was no longer safe there. I know it is a big step to move someone with memory issues, but I felt it had to be done. By moving her, things have gotten so much better and she has improved in many ways thanks to the outstanding staff. The facility is quieter with fewer residents with special needs (violent, stealing, etc), and she has her own room. I feel that because of her new location and environment, we have seen a number of small improvements: she is conversing more, showing more independence by getting up on her own in the mornings to dress, making her bed and starting to ask for her purse and lipstick, and MOST OF ALL always smiling more. When I take her out for a drive, she's notices traffic when turning. She is just showing a renewed interest in her world, and I am grateful. Prior to coming to Stephanie Gardens, she seemed to have lost interest in her life and surroundings. The Caregivers and Medtechs are so nice and attentive to her needs - which extends to all the Residents. I'm always informed of any changes to be made and my opinion is asked for prior to any changes except emergencies. Activities, food and any maintenance required are far beyond what we had previously experienced. I have great respect for the Director who runs a well-operating facility, but treats her employees very well and is seen often hugging Residents and conversing with them. The facility is spotless. I am impressed and pleased with all of the staff I have encountered. They may only recognize one "Employee of the Month," but to me ALL of them are since we arrived. By moving her here, both of us now are less stressed and feeling physically better. Thanks for all the Angels at Stephanie Gardens.

Workers did very little even sleeping while on duty or using their cellphones. Even when asked to…read moredo a task, e.g. help folding clothes, it didn't get done...or washing dishes. They didn't show up on time occasionally and without letting the customer know. They used overtime without consent. The 3-ring binder left for reference was incredibly off-putting...big, complicated, with no easy way to see or define expectations.

The administrator of the OLYMPIA office is outstanding! She has been a pillar for our community and…read morealways there for you when you need her! She runs the office very well and is great at helping people both clients and employees! She is caring and compassionate and humble lady!

This is one of the few reviews I've ever left in my life, but I figured it was worth leaving. My…read morefather was very ill and there for a short time and unfortunately, due to circumstances, I wasn't able to be with him near the end, but I gotta say all of the people I spoke with went above and beyond to keep me in the loop and letting me know he was surrounded by good people and being taken care of Growing up, I've had grandma's and grandpa's in hospice homes and it's not always the best place or the most compassionate people, but let me tell you these people really care and they went out of their way to prove it. My dad lived a rough life and he didn't have many belongings and the one thing of his that I had while he was in the hospital was a quilt and unfortunately, I wasn't able to make it out there to pick it up although it's something small it meant the world to me They went out of their way and used their own money to box up the quilt and ship it all the way to me that may seem like a small gesture, but that really shows they truly care about the people there and I hope that give people some peace of mind, knowing their loved ones were truly cared for.

Loving and compassionate care for patients and loved ones alike…read more Every individual we've encountered - from the gracious people manning the front desk, nursing & janitorial staff - everyone, has been amazingly helpful, warm and kind. The facility itself is impeccably clean, very modern and comfortable.

I forget some of the employees names so sorry in advance but everyone during my care was attentive…read moreand caring and I'm blessed that the whole entire treatment was able to help me with my recovery. A shout out to Amarachi and Diane the nurse I have more names to add but I can't remember everyone who was kind during my embarrassing situation that led me to Marquis! You will get good care at Marquis.

We would like to thank the staff at Marquis Oregon City for the wonderful care they've given our…read moregrandpa the past 2 and a half years. The staff is super attentive, friendly and have done a fantastic job keeping us informed around his needs and overall wellbeing. It's hard to find a solid care facility that gives families peace of mind, so we are so grateful for the staff there.

After spending days and weeks compiling all of the care notes that the owner had previously refused…read moreto give me, (against the law), I finally received the State of Oregon's decision along with all the witness statements from the owner and caregivers. I had many complaints against this home, about the treatment, neglect and emotional abuse that my mother suffered during her 7 month stay. The owner and the care givers all lied! No surprise there. Pages and pages of lies! Just wow. They would even eavesdrop on my mother's personal phone calls and write those things down in their care notes. Can you believe that? Please do not under any circumstance place your beloved parent or relative at this facility. You will be sorry! This place might look real pretty and ritzy on the outside, but inside is a house of horrors. I wonder if the other residents families are aware of the treatment their loved ones are receiving.

The Riverview Adult Care Home is a five star resource for seniors in need of TLC. We placed my mom…read morehere to continue rehabbing after breaking her femur and could not be happier with the way she was cared for. Breathtaking views and resort like food was her daily routine. She experienced high quality interactions with the owners, aids, residents and community during her stay. They integrated her medications and her therapy visits seamlessly. We were welcomed at off hours, dropped in when necessary and received regular updates about her nutrition, social interactions and personal needs. I cannot speak highly enough of the owners and the care. (I am a Registered Nurse and I'd like to spend my last days at the Riverview!) It's a small tight knit family of residents and the rooms have private bathrooms but showers are assisted. I hope if my mom needs future care the Riverview has space.

Mt Hood Hospice was only in our Dad's life for 72 hours, but they made a huge difference in those…read more72 hours. They walked us through everything and gave us the tools we needed to get through the hardest thing we have ever done... saying goodbye to Dad. Thank you, Mt. Hood Hospice for all you did for us and all the families that need you!

If you want a hospice where the staff lack compassion : this is for you. Severely understaffed and…read morelacking in resources. They will lie and make up excuses for their inability to meet even the basic client needs. They have been a nightmare to work with and give hospice a bad name.

I wrote a 5 star review earlier. I still have a great opinion about the level of care for my…read moremother-in-law who is in memory care. When first interviewing the place, we were told there is a doctor who comes every Monday. When we met the doctor, he was clear to us that he is a nurse who has a doctorate in nursing. He was honest. The Quarry continues to refer to him as a doctor and even a primary care doctor. A federal court case out of California clearly ruled that this is illegal because it is misleading. The Quarry should stop referring to this wonderful nurse as a "Doctor".

Privileges and resident services have deteriorated since The Quarry was acquired by Cogir in 2022…read more Turnover of hourly staff is high. The quality and variety of food have gone downhill in spite of sharply escalating monthly charges.

We were looking for an AFH for my elderly brother who was in need of end of life care. After seeing…read moreseveral AFHs, we came upon Shalako. We visited twice with very positive impressions. The home is in a nice, quiet residential neighborhood with sidewalks and good parking. Inside, it was very clean, and the private rooms, with their own baths, are decent sized and have large windows overlooking a pretty yard. The current residents seemed relaxed and content. We liked TG, the primary caregiver, and her husband, very much, as did my brother. They really seem to have a heart for this type of nursing. The cost for the level of care he required was reasonable. Sadly, my brother passed the day before he was to move in, so I cannot review the care he received there. However, based upon observations of other AFHs, I recommend checking Shalako out.