Genesis deserves a raise, and I'm giving you all a 5-star review because of her exceptional…read morecustomer service. I visited your establishment looking for a gas cap for my 1979 Chevy Sierra. The first girl who helped me asked all the necessary questions and directed me to section 8 to find the gas cap. However, I couldn't find it and felt a bit annoyed and frustrated. Determined to help me, Genesis came to my rescue. She went above and beyond, not only finding the model and number of my truck but also searching online for a similar one. Despite the challenges, she didn't give up and kept trying until we found the right gas cap. Genesis's dedication and professionalism are truly commendable. She embodies excellent customer service and should be a role model for the entire team. Her positive attitude and genuine love for her job are evident in her constant smiles and friendly demeanor. I genuinely appreciate Genesis's patience and assistance. She made a significant difference in my experience, and I highly recommend her to anyone in need of exceptional customer service.

Melissa was horrible. We needed help and she rolled her eyes, gave a lot of attitude, and was…read morereally rude. Disgusting attitude. It was strange. Honestly, she went to the back to pretend to look for the item and came out and decided to go help someone else. She tried to ignore us when she came out and tried not make any eye contact. She wasted our time. So stupid. Shame on her for such poor customer service and shame on her having such a weird, unhappy, and dark attitude. Another gentleman came by to ask if we needed help. He noticed what happened and he was very nice and quick to service us with our needs. We purchased our items and left shortly after. I don't know about returning to this locations I've been to others and they were better. This location is larger, but I still might just go to the smaller location since their service is always great. I value customer service.

David and Jose are the best workers ever they need a raise they went above and beyond to make sure…read moreall our car troubles were fixed!! Best service I've ever received in my life thanks guys

That one lady that is pregnant right now is a pain in the ass, we were gonna order a part but she…read moreended up butting in and made us move out of the line, she is the manager that was was on the pm shift, I will never buy from this place again,I hope you guys fire her because of her you guys are gonna lose more clients she was so rude

On a brisk and balmy day, I sauntered into this plaza in Santa Ana in need of a specific part for…read moremy 2012 Acura TSX, 4-cylinder. Lo and behold, she ordered the correct part... a lifesaver. This former bolsa auto parts has been around since forever. My father used to order parts here all the time before he retired his auto mechanic shop. Even today, I was able to come in and talk to the owner buying an expensive part for a great deal for my Acura TSX to fix my check engine light. You should definitely speak to the owner here as I saw her juggling 2 phones while speaking in many languages (English, Vietnamese, Spanish). However she can multi-task and still cater to me, helping me to order a part that fits my car perfectly. It is located in the plaza and there are ample of parking spaces. This store has been a lifesaver for my car and it seems that the owner has a lot of spaces and inventory to store a lot of parts. Most parts when ordered, will come within 2 days. I am glad I made the long drive from Huntington Beach just to this location solely due to the convenience and value. Yes, it is just that good.

This place is either incompetent or purposefully shady. I called to check on availability of an…read moreauto part and the price. I get quote a price on the phone and its available. 30 minutes later I show up, and it takes another old man literally 10 minutes to write down my VIN to check if they have the part. They have the part, but it's priced higher. He checks with the other guy who quoted me the price, but that guy doesn't remember telling me original quote. They give me a discount, but it's still higher than what was said on phone. So you guys determine for me, whether they're purposefully doing a bait and switch and wasted my time. Or they're senile and can't remember anything. Either way, they need to all retire and shut down the business because it's just terrible all around.

I needed a special order part and received friendly and prompt assistance with the part being…read moredelivered for pickup in 30 minutes. The price was exactly half of the dealer price. This is a family business who have operated for 15 years. I noticed they keep a lot of car parts and supplies in stock, including car batteries (the sign says from $50). Many thanks for a good experience.

I love this place! Every time I need a part they have it. If they don't have it in stock they can…read moreget it same day usually for within a day or so. I'll keep coming back for sure

I came into the store today to pick up a few quarts of oil and was immediately greeted and helped…read moreby Tuong H. From the start, it was clear he really knew what he was talking about and genuinely cared about helping. He was knowledgeable, confident, and took the time to explain things in a way that made me feel comfortable and at ease. Not only did he help me find everything I needed, but he went above and beyond by checking all the fluids in my son's car and showing me exactly where everything goes. I came in thinking I just needed oil, but he made sure the vehicle was fully taken care of and safe. He was friendly, patient, and made sure I got the right products--not just what I came in for, but what the car actually needed. When I left, I felt completely reassured and much more confident than when I arrived. I highly recommend Tuong H and will definitely be coming back to this location on Garden Grove Blvd and Nelson Street. Thank you, Tuong, for the excellent service--you truly went above and beyond and made my day.

I ordered a measuring tape online yesterday for pick up at this location. Head over today and the…read morestaffs said they don't have it... I opted for a refund. They gave me the lower amount than the purchased price. I inquired about the difference, the staffs told me to contact Customer Supports... If you're out of stock on an ordered item, why can't you notify me? At least refund the correct amount... I wasted time at this location. This might be my last time supporting Autozone.

I came here because of the great reviews, but honestly I was disappointed with my experience. Right…read moreoff the bat, I was told there wasn't room for my car and was almost sent home, which I understood. But after I explained I only needed the cooling system checked, they decided to squeeze me in even though they were busy. I didn't mind coming back another day, but they insisted on taking the car. I specifically asked for a leak down test to properly confirm whether my Civic had a blown head gasket. Over the phone I was quoted $80 for the diagnosis, but when I arrived I was told it would be $130. Later they did lower it back to $80, which I appreciated. After about an hour, I got a call saying the head gasket was bad. Come to find out, they never even performed the leak down test I specifically requested. They only performed a combustion test, which I had already done myself before bringing the car in and it still didn't fully confirm anything. So overall it felt like a waste of time and money for me. On top of that, coolant was spilled around my engine bay and wasn't cleaned up afterward. The office also had a lot of mosquitoes inside, which wasn't the best experience while waiting. In my opinion, this seems more like a basic maintenance shop for things like oil changes rather than detailed diagnostic work

Super friendly and honest! They'll sometimes have same day or next day appts, but it'd be cool to…read moregive a couple days heads up for oil changes. Harvey tries to fit you in, and they give you options and solid expertise without trying to upsell you anything or crazy overcharge you. We've also had brake pads, filters, and other minor issues looked at and fixed. We've been going here for years, and I can't believe I've forgotten to write a review. I haven't had any major work done with our cars but would 110% trust them with any auto care needs!! It's rare to find a spot like this we've referred friends here because they're so awesome!

Can't beat their pricing…read more Very helpful, and attentive. The more you buy the better pricing.

This warehouse always has what I am looking for in car parts and always have the best deals. The…read morestaff is always friendly, reliable, efficient, responsive, and helpful. The entire staff is knowledgeable of all the products they carry. Affordable fair prices, I don't hesitate to look anywhere else because they always have what I need for my car. I recommend this place because it beats pricing in most places around. I had same day delivery for a part ordered which satisfied my needs they came in a few hours(and helped me deliver my part down the street to a mechanic shop). I now always refer my family and friends here because of the excellent customer service and affordable prices. Best car part dealer in town hands down. Look no further. :)

The management are nice. They have everything you want and they have part and Mechanic.read more

This place is amazing. I stop by to pick up what I needed for my Toyota Tundra and this place…read moredoesn't disappoint. All very well trained and helpful team that know parts.

In the paint industry, those who met me thru purchasing supplies, or even requiring my paint and…read morebodywork services, call me Lupillo. I must say that this paint supply shop does it all, from having great quality supplies, affordable prices, and even at times things are on sale. The customer service is beyond what you would expect from Karen (mgr.),whos's very knowledgeable with what they carry to Arecelli,who has a radiant smile that makes you feel welcomed, and Victor,who's has a great postive attitude no matter how the day is going, and even Enrique, who takes pride in mixing paint and gives you options as well as his opinion when purchasing paint. Everyone here makes you feel like family, not just a customer who is buying supplies. Everyone deserves a pat on the back. Keep up the good work.

People here very Niceeee!! Severe you very goooodd price very cheap! I'll be back soonread more

bill gear man did a great job on my 71 vega posi rear end…read more he had to modify pinion gear for different bearings works awesome thanks bill

Installed a new ring pinion as well as an electric locker in my jeeps Dana 60 5-years ago (during…read moreCOVID). Did a great job!!