The instructors were great, the facility and overall management of this program is not…read more The first few weeks were okay. Instructors were very friendly, although it became apparent fast that it would take sometime to learn with 3-5 kids per instructor in a 30-minute or so lesson. A few weeks in, cancellations within 30 minutes to 1 hour of class started. We thought some kid had an accident, but then almost every lesson -- many even while we were on our way to class and even once or twice, told when we arrived -- class was cancelled for the day. We once even began telling other parents while they were arriving at the parking lot after finding out just as we arrived. One parent said they were sent over from the Richmond to Forest location due to cancellations there. After we acknowledged there was a VERY CLEAR issue besides "one offs" they simply offered make-up lessons with NO REFUND whatsoever. Weeks and weeks of learning were already lost just before spring/summer time. We were on standby for a while thinking we may return, but it was clear they didn't have it together and felt risky going back to a place that was masking issues related to pool water servicing children... The even less appealing part of it all (besides having a "swimmer" back at square one) was a marketing email sent saying they were open for lessons "unlike" other places...who are they kidding?!

This is an insane rip-off and fraudulent business practice…read more my son went there in August 2024 for 5 months now he can not swim. Partially this is because 7 minutes of swim time is just not enough and by the way, 50 $ for 7 min of swimming is an insanely high price for failed swim education. 7 minutes are coming from 30-minute lessons divided by 4 people group they have there so total time os swimming your kid will have just 7 minutes..... I called and emailed with a request to cancel and a very nice girl said that she would charge an extra month for that extra 175 $$$$ just to cancel because of their policy to cancel 30 days in advance .....RUN RUN RUN AS FAST AS YOU CAN FROM THAT "SWIM SCHOOL"

Best swim teacher I've ever seen. My 4yo son used to be scared of the water and in just 2 lessons…read morehe's already getting very confident. He looks forward to sessions with Mr Al and enjoys every minute of it. Mr. Fischer makes it fun and exciting and my son feels like it's all a game. Can't wait to see what my son is able to do by the end of the season after 20 lessons!

Al is the best! He teaches my 3 year old and 6 year old, and they have both made so much progress…read more He is kind and reliable and professional while making swimming lessons fun for any age.

After moving to a different gym I visited this location again and regretted doing it as soon as I…read morearrived there. If you go on a weeknight it's nearly impossible to get anything done. All machines were taken and most of them already had someone in line. Not to mention some people go with their tripods shooting videos and taking up a lot of room. The reason I'm giving 1 star (and not zero) is because this location has a pool, jacuzzi and sauna but you can expect them all to be packed. Also, they have cancelled many classes and currently there's only one weeknight cycling class on Thursdays which is ridiculous for those who enjoy spinning. There are some weekend classes but they should offer at least one or two more during weeknights. This is a relatively new gym and they should have planned it better with more machines and a better layout. If you're planning on joining this gym for lifting weights or using their machines do a free trial before you join and just ignore the pushy salespeople.

I am at the gym at 5 am many times in the first one in. It's common for the gym to be filthy at…read moresoon as the open and the weight racks are half empty. I've complained numerous times only to get empty apologies and promises they would do better. They haven't. Today I spent 12 minutes of the first 30 trying to find weights which I could not. On top of all the complaints they actually have the nerve to charge me the annual fee which is for upgrades to the gym. How about you use that money and buy a mop and hire someone to clean and put weights away? The other thing is that the workers have a habit of arriving late while people are waiting outside. I had to add a star bc they don't let you leave no stars.

Alina is the best! She's thorough, firm and explains everything so easily. I have no swimming…read moreexperience and I've been to 4 classes so far and can front crawl, float and tread(this one only a little lol). She makes you feel safe and challenges you to not overthink and just swim! I highly recommend!

The facility is well maintained and the pool area is quite warm. This location has solid…read moreinstructors - Aaliyah gently pushes each kid to grow and develop endurance, and Ivana brings a warm enthusiasm that helps ease the little ones' trepidation of the water.

October 2017- my 3 yr old refused to step in to the water. Freaked out if her feet got wet…read more Fast forward a year later- my daughter floats on her back like a butterfly. We play how long she can hold her breath under water. Nuff said- thank you British swim school. Thank you to th best instructor mr.Hiram. Thank you to Iris, angel, and all the admin staff. Thank you Ps16 for being a good host. Thank you British Swim School!

I am writing this review as someone who is very familiar with swimming. Several members of my…read morefamily were competitive swimmers for many years, so I understand the importance of consistency, proper technique, and quality instruction. When we first enrolled with British Swim School, we were extremely pleased. The instructors were knowledgeable, patient, and consistent, and our child progressed quickly. We had complete confidence in the program and would have gladly given it a five-star review. Unfortunately, our experience has changed dramatically. The pool where we attended lessons experienced ongoing issues that resulted in most classes being canceled throughout December. While this was frustrating, we understood that it was beyond British Swim School's control. We remained loyal customers because we believed in the program and were very happy with the instructors. Since then, however, there has been an almost complete turnover of instructors. Nearly every time we attend a lesson, there is someone new teaching the class. The consistency that is so critical to learning proper swimming technique has disappeared. Instead of continuing to improve, my child has actually regressed. Skills that had been developed through months of quality instruction have deteriorated because each instructor teaches differently and there has been no continuity. Rather than reinforcing good technique and building on previous lessons, the constant changes have undermined the progress she had already made. What is most disappointing is that I reached out to British Swim School multiple times to discuss these concerns and requested a call from a member of the management team. Unfortunately, I never received any follow-up. Our experience went from a program that I would have enthusiastically recommended to one that I can no longer recommend. It's disappointing to see what was once an excellent program decline so significantly in just a few months.

My daughter's taekwon-do class. It's weekly and they definitely teach you to be more disciplined…read more You can definitely see the confidence grow in the children in the class over time. My daughter really enjoys her class.

The staff is not kind at all and they barely acknowledge you or your child when you come through…read morethe door. For swimming lessons, it is nearly impossible to get a makeup class and the instructors are more interested in talking to one another than actually teaching. The facilities are outdated and something always seem to be broken. For parents, it is extremely uncomfortable to be able to watch your kids during swimming class. You will be sitting very close to the pool and most likely will get splashed. Do not recommend.

I joined recently because my insurance allows me to sign up for any gym in the area…read more The Rahway Branch of the YMCA was a nice surprise. It is walking distance from my apartment. It has nice equipment-- a row machine, an elliptical machine, a stationary bike and several treadmills. The pool is well maintained at a good temperature. The staff is warm and welcoming.

One advice: train the receptionists better and make sure they have the same AND right information…read more When you're new to the YMCA and want to sign in for a membership, depending on who I was seeing, they had different versions about the costs and the methods of payment. Being nice and patient when you're receptionist should be a basic requirement. I strongly suggest they allow drop-in class for the group classes, in order you can try them, at least once. And add more fitness classes (like yoga, zumba, pilates, etc.) after workday. On another note, yoga teachers (Jenniera and JoAnn) are good!