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    Aveda Institute Twin Falls

    3.7 (24 reviews)
    Closed 8:30 am - 7:00 pm

    Services - Aveda Institute Twin Falls

    Haircut

    Manicure

    Manicure and pedicure

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    This is where my gray hair is supposed to be blended with low- lights :(
    Mary T.

    I've never been so disappointed in this school, the Director Mostly! Almost 4 and a half hours for my hair to look worse than when I got there! I had an appt at Avada in Twin Falls May 3rd for low lights to blend the Gray around my face and on the top. Also I wanted a full haircut, I've done this same thing many times before, and have supported the school for many years. In fact all the way back to "Mr Juans" and have very seldom had a problem, if I did, they fixed it, or made it right!! I had requested an experienced student when I made the appt. due to having curly hair and having some problems with my hair. The person that scheduled me, told me they had me with a student that is great with curly hair and what I was wanting. When I got there, they told me my appt wasn't until a day at the end of the month, nope, I had a txt to prove. receptionist told me they could still get me in! Of course I wanted to know if the person they are putting me with would "also" be an experienced student and I proceeded to explain why. "Oh yes, she will be great and an instructor will be right there to help".... when the student comes to get me, she walks me to the very last row of chairs I know from many years of experience as a customer, this is where the beginners are!! I ask her if she is good with curly hair, she said "not really" I ask if she was comfortable with curly hair, she said "not really" so I told her I can just reschedule, then she went to get an instructor. However it wasn't just an instructor, it was the "Director" and she went on and on about how it will be fine and that color is her specialty (the director) I reminded her that I wanted a full haircut too! The student looked almost terrified, as the Director was making her very uncomfortable. I didn't want the student to get in trouble so, I thought I'd give it a go.... the Director sent an instructor to help the student with the weave as I had "very specific requests" how it is done, I need it to blend but not look "painted"! The whole purpose of doing this is because I pull my hair up and most all my grey is all around my face and on top, and I wanted it blended so I could feel more confident that my hair doesn't look like it's 2 different colors. The student hardly spoke at all throughout the entire 4 plus hours I was in her chair. After washing out the color, and totally drowning my ears, soaking me all the way down my back, so bad I pulled the "already wet towel" to try and keep more water from going in my ears. Several instructors walked past when this was going on, and not one even noticed my very obviously uncomfortable situation. Back to the chair, without even a dry towel offered! These are Students, where are the "Teachers"? Student started to comb a small part of my hair then went to get an instructor to show him the picture of the haircut I wanted. It was a fully layered all over your head hair style. The guy (instructor) took the back of my hair held a chunk out like they do to get the angle and told the student to just do that all the way around! "Ok" she said. Nothing was said about the color, how did it look? Do you like it? What do you think? Nothing at all, and no instructor came to look at it either. THE DIRECTOR KNEW I WAS CONCERNED ABOUT THIS STUDENT, THEY SHOULD HAVE KNOWN THE STUDENT NEEDED SUPPORT throughout the entire process, like the Director said in the beginning!!! That Never happened! The student ask about my sides, how short I want, I told her I wanted it to all blend together with the layers throughout. The haircut I chose would have required "All of my hair to be cut" including the length. I told her it just need be long enough to put in a messy bun or pull thru a cap when I'm riding an ATV, but "I need a change and want it to look like I had a hair cut"... in about 5 or 10 minutes she was done cutting and was blow drying with the infuser on. I ask if she was finished with the layers and I couldn't see them. She told me I will when it's dry! Next words, "going to get someone to check" She came back, and took my cape off and said we can go to the register "What about getting it checked? " I said, she replied, "they signed off on you " Whhhaaattt... so I guess this is what I get, I'm holding back tears, as I grab her spray bottle and start wetting my hair a bit to scrunch. I get to the counter and I tell the receptionist how terribly unhappy I am, as she tells me how much I owe for this!! She said "oh I'm so sorry, I wish there was something I could do". I told her to look at it, the low lights look awful. Again, she said she wishes there was something she could do! REALLY? I told her how rude the Director is, and how sad it is that after 47yrs of having my hair done at this school (new owners 3 X I think) I won't be back. I left my water bottle there, went back in, the Director was standing there, so I told her, look at this, with tears rolling down my face, her response was "IT'S NOT SUPPOSED TO COVER THE GRAY! WOW!

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    3 days ago

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    7 months ago

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    9 months ago

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    10 months ago

    Marianne is a student a thier school and she did a facial frist time and she did a good job

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    6 years ago

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    2 years ago

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    5 years ago

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    10 years ago

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    7 years ago

    I love this hair salon. Not just because they check what your natural hair color is, the people there are so nice!

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    7 years ago

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    Review Highlights - Aveda Institute Twin Falls

    The only bummer was that I forgot that haircuts are half price on Tuesdays and Wednesdays.

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    Zen Nail Lounge - Valentines design

    Zen Nail Lounge

    2.7(31 reviews)
    0.2 mi

    Today I decided to go and pamper myself. I wanted a location that was welcoming, warm and also to…read moreput attention to what I needed and what I was desiring to accomplish. I was hesitant, but I've been here before and I think since new owners took over, things have been better. I also do not like hitting feeds and for somebody to tell me a different price at the end of the Service. I got Logan as my technician for my pedicure, and my full set. I am satisfied and overwhelmed how beautiful my pedicure and my nails look. I will recommend Logan 100%. He's welcoming an attitude. It's amazing.

    I am incredibly disappointed with my experience here. I chose this salon based on the beautiful…read morework showcased on their social media page, only to discover that they are watermarking and reposting stolen photos from Pinterest to pass them off as their own work. Slapping a "Zen Nail Lounge" logo onto another artist's work to mislead customers about your skill level is blatant false advertising. Because of those photos, I expected a high level of quality, but the set I actually received looks incredibly sloppy and unprofessional. Worse than the poor nail job, however, were the hygiene standards. I watched the technician reuse single-use items like nail buffers and files that had clearly been used on previous clients. Reusing disposable tools is a major health code violation and completely unsanitary. Between the deceptive photos and the lack of basic cleanliness, I will not be returning. If you are looking for honest advertising and a clean, sanitary environment, look elsewhere. They also cut cuticles when that is against the law in Idaho. You're allowed to push them back, not cut them.

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