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Avelo Airlines

1.7 (463 reviews)

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An email and text message from Avelo. Stating new departure time. The plane left 30 minutes before this new time!

DO NOT RISK FLYING AVELO Cost us a fortune to take another path home, would not offer to reimburse us. We were scheduled to fly home for Sonoma to SLC. The morning our flight received a race message that our flight was delayed one hour. Although we got to the airport in time for the new flight. The plane departed 30 minutes before the new scheduled time. No new text or email from them to notify of the new changed flight departure time. Many people Missed this flight. Our only other flight option was to pay $2,500 and fly from another airport. The worst thing is that they did not offer to pay or even rebook us. We spoke with two supervisors for help. Unbelievable. They admitted their error in messaging, but would not help to pay for us to get home.

Poor guy in front of me is irritated because he can't lean back. But female flight attendant doesn't care at all NEVER FLY AVELO!!!

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Customer service fixed issue. Wouldnt let me delete the review so re write with my other encounter.

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Ask the Community - Avelo Airlines

At Burbank, Does Avelo deplane from the rear like Southwest? Thanks?

What terminal does Avril fly out of at Burbank airport?

Avelo flies out of terminal A

Do you serve water on the flight?

Nope. Unless you ask or are stuck on the tarmac.

Don’t See Your Question? Ask Away!

You might also consider

Million Air Burbank

Million Air Burbank

4.1(7 reviews)
0.1 mi

So not every airport trip involves waiting for security, that anxious moment where you wait for…read moreyour luggage etc, the indifferent service, bad food etc. For the 1% it's private aviation terminals and little in the way of lines. My complete and utter failure to win the lottery has me watching these oh so lucky travelers with quite a bit of envy. They roll up in the Escalade, and walk ten feet or so into a private aircraft (most often the assistant (s) has delivered the luggage) the plane buttons up and roars off to no doubt an exotic location where more luxuriating occurs (at least that's the way I imagine it). For those of us in the medical transport game, these private terminals are where we get fuel and meet our ambulance to head off to the referring hospital. Some are spartan affairs offering a clean bathroom, some hard candy, or fresh baked cookies. Other are quite big and decked out In the case of our stop in Burbank it was Million Air, and Million Air terminal is one of those decked out places. It was immediately apparent when we pulled in that we were the poor cousins in our King Air. From G650's to Global Expresses and all manner of planes in between there was probably 150 million at least parked around us (and yes one had an Escalade unloading people). This review is from the perspective of someone who get out of the plane and uses the facilities. I cannot comment on fuel prices, landing fees, or how the ground handlers were. Inside, the terminal was clean and well appointed. the furnishings were comfortable. The bathrooms were clean, and had the biggest bottle of Listerine I have ever seen. For us the big plus was the food. They had a mini 7-11 like set up with fountain drinks, snacks, and donuts that are on the house. It hit the spot. The staff was friendly as well.

Great FBO, unfortunate event when Million Air was flooded early this year but in the end it became…read morea great thing because it looks better renovated. Staff is friendly and is open 24hrs 7 days a week. They have great snacks and awesome pilot lounge.

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Million Air Burbank
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Avelo Airlines - airlines - Updated July 2026

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