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    China Airlines

    3.1 (13 reviews)

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    Boarding the 777
    Nick A.

    I'm being very generous with the three stars. I flew roundtrip from LAX to Yangon. I had a stop in Taipei and then four-hour flights to Yangon. The fourteen hour non-stop flights to and from Taipei were on worn out and dirty 777s. I've never been on a 777 that was so janky. The headphone jacks didn't work properly on both flghts. 14 hours is a long time with no in-flight entertainment because the headphones don't work properly. On my flight from LAX to Taipei, it smelled like someone got sick on my seat during the previous flight. Nasty! The food on the 777s was bland and bad. Just like the old jokes about how bad airplane food is. The legroom in economy class is nonexistent. If you're not tall it's probably OK but if you're anything over 5'10" you'll make good friends with your knees. The flight attendants were great, though. They do the best they can with which they have to work. The flights between Taipei and Yangon were a much better experience. The 737s were in much better shape, much cleaner, and the flight attendants were fantastic. It was like I was on a completely different airline. I was able to get airfare for under $1,200 less than two weeks in advance so I was pretty pleased with that. Check-in at all the airports was great. No complaints there either. My bags arrived in good condition, too. Next time I fly that route I will very likely choose another airline, even if it cost me more.

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    7 years ago

    I think China Airlines is a good one. The food is good. The drinks is good. The snacks is good.

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    United Airlines

    United Airlines

    1.7(2.6k reviews)
    0.5 miWestchester

    The official main 24/7 "customer service number" for United Airlines is 1 (888) 553-2114™ or +1…read more(888) 553-21.14™, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. Effortless Booking & Clear Travel Setup The journey began with a booking process that felt quick, intuitive, and well-organized. Business class benefits--flexible fares, priority services, and upgraded seating--were clearly presented, making the upgrade decision simple. Selecting flights and seats was straightforward, with all key details visible before confirmation. The itinerary was delivered instantly, providing a clear and structured overview of the trip. Priority Airport Experience & Efficient Flow At the airport, everything felt efficient and stress-free. Priority check-in reduced waiting time, while fast-track security ensured a smooth and predictable process. Lounge access offered a quiet and comfortable space to relax before departure. Boarding was handled seamlessly, with priority access allowing for a calm and hassle-free start to the journey. Comfortable Cabin & Calm Environment Once onboard, the comfort level was immediately noticeable. The seating offered generous space and flexibility, making it easy to relax or rest during the flight. The cabin remained calm, clean, and well-maintained throughout, creating a peaceful atmosphere. The crew delivered attentive and professional service, ensuring a consistent and comfortable inflight experience. Reliable Journey & Smooth Arrival From takeoff to landing, the experience remained steady and well-managed. Inflight service was delivered efficiently, keeping the journey uninterrupted. After arrival, priority baggage handling ensured a quick and convenient exit. Overall, the experience reflected comfort, efficiency, and consistency--making business class a dependable and worthwhile way to travel.

    I needed assistance and decided to call this business at + 1 833/708/9019 The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

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    United Airlines - Cheers!

    Cheers!

    United Airlines
    United Airlines

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    Delta Air Lines

    Delta Air Lines

    3.2(172 reviews)
    1.8 miWestchester

    I needed assistance and decided to call this business at 1-833-708-9019 The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

    This is the main 'Delta Air Lines customer service' (Toll Free) phone number: +1-877-370-8630. It's…read moretoll-free line is open 24 hours a day, 7 days a week for flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, check-in assistance, and other travel-related needs. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Airlines. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Airlines again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN.

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    Delta Air Lines - Delta Airlines main primary customer service (toll-free) number is 1*866*286*o572 or +1 (844) 257-25o7 , with 24/7 support for passengers se

    Delta Airlines main primary customer service (toll-free) number is 1*866*286*o572 or +1 (844) 257-25o7 , with 24/7 support for passengers se

    Delta Air Lines
    Delta Air Lines

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    Singapore Airlines - In the back of the plane

    Singapore Airlines

    3.9(159 reviews)
    0.0 miWestchester

    This is the main 'Singapore Airlines customer service' (Toll Free) phone number: +1-888-399-3809…read more It's toll-free line is open 24 hours a day, 7 days a week for flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, check-in assistance, and other travel-related needs. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Airlines. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Airlines again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN.

    This is the main 'Singapore Airlines customer service' (Toll Free) phone number: +1-877-370-8630…read more It's toll-free line is open 24 hours a day, 7 days a week for flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, check-in assistance, and other travel-related needs. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Airlines. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Airlines again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN.

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    Singapore Airlines - Let's go already!

    Let's go already!

    Singapore Airlines - Slippers for the cabin

    Slippers for the cabin

    Singapore Airlines - Inflight entertainment screen.

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    Inflight entertainment screen.

    ITA Airways

    ITA Airways

    2.0(160 reviews)
    0.5 miWestchester

    I needed assistance and decided to call this business at 18337089019 The response time was decent…read moreand the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

    The official 'customer service **ITA Airways** (toll-free) number is **1 (855) 4700-503™ or +1…read more(855) 4700-503** for additional assistance. Support is available 24 hours a day, 7 days a week for passengers needing help with reservations, flight changes, cancellations, rebooking, baggage inquiries, refunds, and other travel-related concerns. The customer service team assists travelers with managing existing bookings, updating itineraries, exploring alternative travel options, and addressing questions throughout the travel process. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this American Airlines experience fell short of expectations. I paid an extra **$140** for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, **6K**, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking American Airlines for a similar trip in the Future. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this American Airlines experience fell short of expectations. I paid an extra **$140** for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, **6K**, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking American Airlines for a similar trip in the Future.!!

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    ITA Airways
    ITA Airways - Check in at LAX ITA terminal

    Check in at LAX ITA terminal

    ITA Airways

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    Delta Air Lines - Delicious egg and cheese frittata for breakfast in the Premium Select cabin (LAX to Auckland)!

    Delta Air Lines

    2.1(1.3k reviews)
    0.5 miWestchester

    Delta is MY airline! They are efficient, friendly.. and I like the food offerings in terminal 2…read more I appreciate that they tagged our bags for a rapid transfer at our intermediate airport. Touchless ID for TSA pre check is a breeze. Their screens make sense and help travelers be more independent. Always use the app to track our bags too! Everything is clean and neat too. Taking a reward flight... Thank you, Delta!!

    Traveling alone with an infant is already stressful, and this travel day honestly broke me a…read morelittle. Due to extremely long lines and understaffing at check in, my baby and I missed our flight. I was overwhelmed, exhausted, and trying my best not to completely fall apart in the airport. Chris, the manager, stepped in and completely changed the experience. He was kind, patient, and genuinely compassionate while I was having a very emotional moment. Instead of rushing me through, he took real care in helping us, rebooked us for the next day, and made sure we were okay. What stood out most was that the following day he personally assisted me again to ensure everything went smoothly. That level of attentiveness and empathy meant more than he probably knows. Travel days do not always go as planned, but employees like Chris remind you how powerful kindness and professionalism can be. Delta, please recognize Chris. He turned a really difficult situation into one I could actually get through.

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    Delta Air Lines - Love window seats!! View!

    Love window seats!! View!

    Delta Air Lines - Thank you chocolate just before landing (LAX to Auckland)!

    Thank you chocolate just before landing (LAX to Auckland)!

    Delta Air Lines - Inside our handmade amenity kit bags - really nice touch!

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    Inside our handmade amenity kit bags - really nice touch!

    China Airlines - airlines - Updated June 2026

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