The mechanic that had never met a broken bolt he could get still holds the title. We had a broken…read morebolt in the bell housings for the starter and they got it out and put the new starter in we supplied. They have won out business. I would highly recommend them to anyone.

Having a college student who just had an engine blow in his car... I was super stressed and they…read moreguided me through the process. Everyone was kind and patient. They were kind enough not to charge me for diagnostics and they allowed me to keep the car there for a couple days so I could figure out what to do with it (repair wasn't worth the cost) . Would highly recommend !!!!

Have used Mc automotive for years. Good honest service and friendly atmosphere. Family run. All you…read morecould ask in a garage

Called about an obvious leak in my coolant, as I've been having to refill it weekly, that needed…read moretended to. They found the issue (coolant hose) and fixed it quickly for a decent price so i was happy about that. Fast forward, I picked up my vehicle expecting the issue to be resolved, the next work week I went to start my car and it immediately was overheating. The coolant was full and I've never had this issue before so it was obviously an error on their part as this was my first time handling the car since pickup. I called about the issue they demanded I have it towed to them on my own dollar and even if they found out the issue was due to them they would not cover towing. The lady on the phone even went as far to blame me for the issue. Very disappointed with the service at this point I decided to just bite the bullet and cover the towing in hopes of them fixing the issue they caused free of charge vs another business that would surely charge me as they did not service the car originally. Unfortunately that was not the case they continued to blame me for the new overheating issue while coolant was full on me and insisted on charging me again for their mistake. This business was extremely unprofessional from the receptionist to the service providers, I would highly recommend spending your hard earned $$ at a more understandable and less money hungry small business!!

This past week, I scheduled an appt. With Duck Creek. I thought I had an issue with either the…read moreStarter or Alternator. I left my vehicle with them and went to work. They had prior approval to replace the Starter and/or Alternator if necessary. They called me at work a few hours later. It turns out that both the Starter and Alternator were fine and it was just a battery cable. I appreciate the honesty and finding out the repair needed was minor compared to what I thought it was. I have now had three good experiences with Duck Creek. I will definitely be back if and when I have another issue. I really trust these guys.

Terrible customer service. If you go for an oil change, plan on leaving your car for a half day or…read morea whole day. They always have some excuse why it's taking so long. They also had a screwup on one of our cars and gave us a cheap bottle of alcohol that they get local as a sorry because they refused to give us any sort of discount. Yes, your oil change be cheaper versus going to a dealership , but you must first decide if it's worth the hassle! On another occasion, it took three times to change our oil! 1st they couldn't set the sensors right then they overfilled the oil, twice! We had to return two times to get the oil drained off! And not a single apology. In fact they were quite rude when I went in.

This message is just to let you know. Around 2 years ago I brought in my 2011 Honda Accord. I paid…read more$1200.00 to replace a lower ball joint and axle. Within 6 months I brought the car back because I noticed about 1/8 of play in the ball joint. I brought it back because it was still under warranty. Someone there determined that there was nothing wrong with it. 1 month later I had to replace it elsewhere because it was about ready to come apart. Just today, I was told by another garage that I needed to replace the same axle that you guys replaced. You have really done yourselves bad. I am not posting a bad review, but I will tell everyone that ask for a good garage, that you are the worst. I wouldn't bring my little red wagon to you. I guess I am posting a review, your text option doesn't work.

My wife and I were driving to Moline from Dixon for a medical appointment and had a flat tire on…read moreInterstate 88 about 35 miles from our destination. We had to replace the flat tire with the 'donut'. We continued to the Quad Cities and stopped at Hughes Tire to attempt to have the tire repaired . We talked to Chuck and he was most helpful and friendly. He suggested we leave the tire and come back after the appointment. We did. He called us later to let us know that the tire was not repairable as the sidewall had been seriously damaged. Unfortunately they did not have the tire we needed in stock and could not get it until the next day. We decided to drive home on the back roads, as suggested by Chuck, on the 'donut'. When we arrived to pick up our damaged tire we were met by another employee who loaded the tire for us and volunteered to have the pressure checked and adjusted in all the tires for us. A third employee offered to check the torque on the lug nuts of the 'donut' which was good as a couple needed tightening. All three employees went out of their way to help us and make sure we felt we were safe on our trip home. They were all friendly and very accommodating. And for their service there was no charge. Their kindness and attention to us was refreshing and very appreciated. To those who live in the Quad Cities area I very highly recommend Hughes Tire for your tire needs. Thank you Chuck and all.

Drove up with no appointment and drove away in less than an hour. Price was reasonable and…read morefriendly atmosphere; these guys know their product.

They aren't kidding about the Quick part in the name. Had me in and out as a walk in customer in…read moreless than 30 minutes on a Saturday. The price was so reasonable. Excellent service and the guys are so nice and know their stuff! Thank you for making my kids car quiet again. They have been in business for over 30 years and this was my first time going there. Will definitely be back!

Recently had my vehicle serviced by moline transmission. This all started when I had called them…read moreand wanted to get information on replacing a slave cylinder on my vehicle. I would provide the parts and everything needed to install on the vehicle. I was quoted 7hours since the transmission needed to be removed to install a new slave cylinder. I called on October 27th and they stated they had about a week worth of work to complete before they would be able to pick up additional jobs. I had no problem with this as I decided to make the appointment for November 13th (17days from appointment call). Time comes to have my vehicle towed and it's dropped off early morning Monday November 13th. I figured I'd give them time and let them work to complete the job. Friday November 17th comes and I hadn't heard anything from them so I call and receive an update. Moline transmission stated they had a couple call ins during the week and they hadn't touched my car. Not a horrible issue but I figured they had plenty of time to finish. I understand things happen. Following week of November 20th, they begin the work. Once again I figure 7hrs at a leisure pace the job should be done right in time for me to have the car before Thursday thanksgiving. I decide to call on Wednesday afternoon and ask for an update. Moline transmission stated they're tidying everything up and they're doing their best to have it done by close of business day 5pm as they are closed for thanksgiving. 5pm comes around and I never hear anything. At this point I figure I'll go to the shop on Friday to see what the delay is. I go to shop Friday morning and they have a sign saying they are closed both Thursday and Friday as well as the weekend as they only work Monday-Friday. At this point I'm disappointed, I believed I could have a reputable shop complete the work in a timely manner as I would have believed they had sufficient time. (Let it be noted there was a hiccup in parts provided yet that was quickly resolved in less than 1hr) I was told because of this they needed to move on to another vehicle and put my car on hold. Monday November 27th I call again for an update and they once again state they're still working on the car and should have it done today. More time passes on and no call. Finally, Wednesday November 29th I am frustrated because I haven't received my car , I was told 2 times on separate days they should have the car done by end of business but yet they continued to work on it. The update for today was they are letting it sit as it has been bled and will be test driven later in the day to ensure the work was done properly. The car had been sitting at the shop since November 13th and the job was finally completed November 29th. I had my car in storage and placed the vehicle back on full coverage insurance because it was going to be driven publicly again. Due to the excessive length of time it was being worked on I felt as if I needed to place the vehicle back on storage insurance as it seemed that's what I was paying for. I gave moline transmission a 17day notice of my car being dropped off. They had the car for 16/17 days from drop off. The job was quoted 7hrs, moline transmission stated they worked on the car much longer than 7hrs and the job wasn't going the way they would have liked but only were going to charge me the 7hrs. I believe they understood this isn't the service they want to provide. In the end the job itself was completed well as my car returned to proper function. The timeliness to complete my car was very poor. If you are able to be without your car for over half a month then they'll work with you. If you have a timeline seek other options. This was my experience and I understand others have better/worse experiences.

Had them do transmission in classic car. Excellent results. They had some used parts no one else in…read moreQC would have had. Two year warranty is very bold in a 30 year old car. Definitely will use them again.

Service was excellent. No upselling no hassle just in and out. Honest and great value.read more

They're honest, fair, have lived around here for years. They're not going anywhere. They're also…read morevery good people. They will not up sale or up you don't need they'll tell more company should do business like they do.

Called for a repair on my toyota crown and they were able to schedule me quickly. During the…read moreinspection the agent provided a full scope of the work and explained the process to bring the vehicle back to the pre loss condition. It was very thorough. I did not choose them to perform the service as they were on the higher end and this was out of pocket. If this was an insurance claim however I'd use them. I still would recommend them nonetheless.

In April of 2022, I made contact with salesman Jeff Appleman at Hiland Toyota. I advised what I was…read morelooking for. Due to a shortage of parts and inventory due to the COVID fallout, I had to be put on an allocation list with a fully refundable $500 deposit. Jeff explained exactly how it worked and would keep me up to date monthly as to how things were going. Jeff did as he said he would. He contacted me monthly to let me know where I was on the allocation list. The one thing I appreciated was that Jeff did not try to push another model on me just to make the sale. After about five months, I received my first call from Jeff letting me know that they had an allocation of the model I wanted but the car did not have the exact extra's I wanted. Over the next two months, I would receive three more calls for new allocations and that I was finally #1 on the list for the model I requested. I still passed because I had already waited this long so I might as well wait until the vehicle I specifically wanted was available. In month eight, I received the call that the exact car I wanted with all of the correct upgrades was available and I was given a build date. Three weeks after the build date, the car was at the dealership. I showed up a few days later to pick it up. Jeff met me and we went through all of the necessary details along with a test drive of the vehicle in question. After the test drive, I met with the financial officer and negotiated my loan in addition to just a few optional upsells options. Tip..... the extended warranty is negotiable. Soon after I met with Jeff again and I was on my way home with my new car. All of the staff I came across while I was there were nice and accommodating. Nobody is pushy. The experience was excellent and should I ever buy a new Toyota again, I will definitely come to this dealership first. If you want a terrific non pushy experience, especially because you know exactly what you want, contact Jeff Appleman. I really believe this was a win/win for everyone involved. And just for the record, I realize this review will show being made by "Jeff A". It is purely coincidental. same first name and Last name initial but we are in fact two different people with no relation. GREAT EXPERIENCE!!!