Beach Cities has provided excellent and professional service for me for over 10 years…read more They are attentative and considerate of owners interests. I highly recommend Beach Cities.

I have rented a Beach Cities property for 9 years. I enjoy the ease of payment through their…read moreportal. Aliana is especially attentive with providing information about maintenance happening at the building. She was quick to set up a service call when I needed one. I would recommend checking the Beach Cities Management portal is looking for an apartment or home.

UPDATE 04.26.2021…read more Four years later and I remain VERY SATISFIED and SO HAPPY with PMI! They brought me a wonderful tenant four years ago and the family is still with us. This really paid off during COVID when I was so grateful to have a rent check every month from a family with good jobs and were also people of integrity. With my first property manager, tenants were in and out like a revolving door. I love all the virtual processes PMI has implemented since I met them in 2017. I just got off my annual Zoom meeting with Rob and it was so thorough and easy. Oh, and don't let their 'family feel' fool you. While definitely family owned and operated and treat us like family, they are also top-notch professionals in every way. If you're not using them you're working too hard!

So far, super annoying application process. Not sure I even want to rent with their property…read moreanymore. . Pet screening fee before even screening me? Leaves a bad taste. $60 spent on nothing and Im sure it happens all the time. Moving on.

GWPM is the worst! They dont answer emails or phone calls, it's like no one works there. They…read morebasically just take your money and do NOTHING! This is NOT "property management", you dont manage anything! We will work to get rid of you.

They just dont pick up or return any phone calls. My husband and i have been calling them since…read moreFebruary. We're new owner of a home in a community they manage, but they never there to pick up any phone calls or return any phone call.

We have been renting through APG Properties since June 1, 2021, for our home in Buena Park, CA, and…read moreour experience has been wonderful. Their team has always been professional, responsive, and quick to handle any maintenance requests or concerns that come up. What truly stands out is their patience and understanding. Life has handed our family a few sour lemons over the years, and APG Properties has always treated us with kindness, compassion, and respect during difficult times. It's rare to find a property management company that genuinely cares about their tenants the way they do. We truly appreciate their communication, fast response times, and the way they make renting feel less stressful. We are grateful to have had such a positive experience over the years and would highly recommend APG Properties to anyone looking for a reliable and caring property management company.

A professional team to handle your rental property needs…read more Worked with APG for about 2 yrs and am so happy to have found them. Very good at clear communications across each step from prepping a property, finding tenants, to signing a lease and monthly maintenance. The team is friendly and very knowledgeable.

They never answered the phone or returned any of my calls. That was my sign not to rent from them.read more

I live in an apartment complex in Anaheim. Not the best area, but a super small gated apartment…read morecomplex that we enjoy. I just wanted to think our manager, Fay. With every issue we have had, she has been diligent, responsive, caring and respectful. I have lived at some TERRIBLY ran units before and I love that she is on top of everything for us. Also, I am so sorry to some of these reviews. I know what that is like and I hope you all get a "Fay" to help you guys soon.

Best experience I have EVER had working with any real estate agent or Realtor!!…read more I've bought/sold two homes in the past working with at least 3 Realtors through the process and Liz and her team delivered the best experience BY FAR! My wife and I worked with Liz on the purchase of our new dream house in Orange County. From the start she was going above and beyond what we were expecting. We called rather suddenly when a property showed up on the market and scheduled to go see it with her. We weren't seriously looking before this. By the time we got to the property she and her team already had a good understanding of the history of the listing and were working comps real time to give us a clear understanding of what fair market value would be. Even adjusting it for what we were seeing in person at the property. We weren't certain if it was more of a buyer's market or a seller's market as it had been a seller's market for so long, but she explained the current conditions/trends of what she was seeing in the area and gave us EXCELLENT advice every step of the way. But she was also never pushy. She ultimately left it up to us to make the decision with the information she provided. We trusted her expertise and it absolutely paid off, literally. We got a deal on the property that we are very happy with. She offered great advice on everything from prices, timing, and even when to potentially walk away. Liz has a team of people that really seem to communicate as a team, not just a group of individuals working under the same company name. In passing conversations Liz talked about how she and her team work together, and it does seem like they get to share in each others expertise and experiences to develop a good understanding of the market. Liz also talked about what she does to train her team, and she seems like a great leader. No one looks left behind to fend for themselves, and it seems very structured so that everyone has support and training to deliver great customer service. Liz has a great reputation in the area which I think was a huge benefit in our case. The seller's Realtor already knew Liz and trusted her. We happened to meet the seller's Realtor, and even without Liz present, the seller's Realtor had nothing but great things to say about their interactions. Her expertise really does seem to be in demand as she seemed to be giving seminars or talks to audiences even outside of her team. Even with her busy schedule it never really impacted the scheduling of events at our home. She always still met us at the property for events like home inspections, walk throughs, and giving us the keys to the property. She always provided great communication and was very responsive whether it was through e-mail, calls or texts to help answer questions. I can be "particular" (picky) about some things and whenever I brought up a question or concern, no matter how small, she never dismissed it or tried to excuse it as something I didn't need to worry about. She took my concerns seriously and got them addressed. Out of everything, I think this is what I am most grateful for as it kept me comfortable working with her and I never felt like she was just trying to "close a deal", which was my preconceived notion of Realtors unfortunately. She really does seem to care for her clients and making sure they are happy. I would 100% work with Liz again!

Long story short: John's the man…read more Short story long? As with all first-time home buyers, the experience is overwhelming. From understanding your own finances to navigating the real estate market and endless terminology, it's easy to become paralyzed and lost in the storm. This is where John comes in; he is the lighthouse guiding you safely back to harbor. John has deep industry experience. He understands the market, what's out there, and exactly how the process works. Most importantly, he listens. He truly understands your situation and has your best interests at heart. John remembers your goals and what you said would make you happy, using that as a compass for every decision. At times when we couldn't find the right fit and I started to deviate, he would remind me of my original vision to ensure I didn't settle. I'm going to say it twice: he truly has your best interests at heart. I have a tendency to push my limits, and John wasn't afraid to step in and advise me when something might overburden my finances. He isn't just trying to close a deal and meet numbers; he cares about your future. He is incredibly patient. There was definitely a learning curve for me, but John understands that everyone learns differently. He took the time to rephrase complex concepts and provided examples to ensure I fully understood every step. He never made me feel "dumb" for asking questions; you can tell he genuinely cares through his tone and approach. John is also remarkably responsive. Whenever I found a listing with high potential and forwarded it to him late in the day, he would acknowledge and respond promptly. Even when I felt bad for reaching out late, he provided peace of mind by doing his homework immediately. We were often at the property the very next day. He acts fast and efficiently. Finally, he is solution-oriented. There were many times I thought a goal was out of reach, but he would do the research and return with a Plan A, B, and C. This gave me so much hope and reassurance throughout the process. The home search is a roller coaster of emotions, but John is there with you side-by-side from start to finish. You never feel alone, and you never feel doubt with John in your corner. "Looking back at where I started, I am forever grateful for John. He turned what felt like an impossible mountain to climb into a clear path forward. Through his hard work and dedication, I am a proud homeowner in a place I truly love, and I couldn't have done it without him." If you want more than just an agent--if you want an advocate--John is the one to call." Thank you for everything.

Great location and great management. Very responsive to any issues and proactive with maintaining…read morethe building. We did not leave because we were unhappy in anyway. Just trimmed the office down to one person and they are going to work from home.

Ray Roberts was great to us for 6.5 years. They had quick response times to any requests made on…read moreAppfolio. We loved our apartment and it came with great amenities! It's just time to move on & up! We will be moving into a house to give our kids some yard space now. Thanks for the past 6.5 years!

I lived in a property managed by this group for just under a year, why less than a year? Well - the…read moremain water line into the home I was renting broke and caused water to run out all over the floors from point of entry. I went without running water for almost a month while they insisted it was "getting fixed shortly!" This property has sat vacant for over a year since then, so that doesn't seem to be accurate. Their suggestion while it got fixed? Rent a hotel out of pocket and bill my renters insurance, who would then reach out to and bill theirs (and pay my rent on top of all of that.) After over 30 days of this, I moved out, when I got my deposit back, what did they deduct for? Pressure washing the driveway/garage (you know, with the water that was shut off to prevent damage to the flooring and structure...) when you are renting from someone, timely response, honesty, and follow through are must have items for me, definitely not my experience with this team. If you elect to rent through them, I wish you the best of luck... but for the cost of rentals in southern California, check review sites (check a few, and check the last names on those 5 star reviewers!) And make sure you're going to get someone who will take care of you and values your contribution to their organization.

You will NEVER find a nicer, more kind, honest, friendly, humble property manager (and man) than…read moreBill Watkins! Our last property management company was a nightmare and we were treated terribly- so it's incredibly refreshing to deal with someone like Bill. He REALLY CARES about his families and properties. He's a wonderful person and you won't regret choosing him for property management, renting a home he manages, or having him buy or sell your home (he's a real estate agent also)!