Some of the employees have very bad attitudes. Made sure my item never made it into the USPS. No big deal just my IRS Forms.

This place was great when the Owner was running this business. . 2 of my packages have been stolen. Can't trust this place anymore with the employees they are hiring. Service is bad too the employees are not friendly it's like don't like their job. read more

Very professional, customer service. Outstanding personal. Very reasonable prices. Love this place. Good service hours.

I'd give them 10 stars if I could. Avenue S Mail N More are reliable, professional, kind and go above and beyond their duties to get the customer what they need. I've seen it over and over not just for myself but every single time I have come into the store. It gets busy in there and yet they manage to make every individual feel important and their needs be met appropriately. Now a days who keeps a lost and found? Not anyplace I've been too but they do. Trustworthy is what they are. Thank you guys so much for serving the Palmdale area and being so kind every time I need you. read more

Best local shipping company. They help you package everything and offer the lowest shipping rates. Ive been coming here for years and they never disappoint. Great customer service too. read more

Very helpful and quick!! A staple in our neighborhood. I've been going here for years. Love this business!!

I Spent over $60 for notary. He's very knowledgeable but I had a document that required two signatures not just the typical sworn statement one. He helped me with some things but due to his mistake (failed to write both parties names on the documents). They mailed it back to me for correction. when I took the documents in to him for correction he still charged me for an envelope and another stamp. Although it was his mistake. This made me mad because I had already had two good envelopes and stamps! That ultimately were debunked because he failed to write both parties on the documents. Therefore I feel that he should have covered the cost of the envelope and stamp his self! Especially due to the inconvenience of costing me time. I can't get my daughters passport until these documents are accepted and filed. read more

5 years and counting no complaints ! Appreciate the owner and his team . Couldn't be more thankful for the years of service . Thanks from the tenant in B221 read more

Great place for one stop, I needed notary and the employee had to be called to come in probably outside of her normal schedule but was so helpful and kind got me In and out read more

I put off the mailing my Christmas packages until the last minute. Jerry must have spent a good 15 minutes helping me come up with a solution that was affordable, so that I could get a package out to my daughter. She's homesick and it means everything to me that she is going to wake up to her special Christmas stocking. I really appreciated his patience and phenomenal customer service. Thank you Jerry! read more

I LOVE coming to this place. I have to drop off several packages a couple times a week for my business and I'm quite aware that my order isn't the easiest. I've come on several different occasions and whether it's extremely busy or a little bit slower than usual, they ALWAYS take the absolute best care of their customers. I've been to other parcel centers before and this is by far the best one. They really care about their business and customers and will do their absolute best to make sure their customer leaves happy. The staff is incredibly friendly, helpful and efficient. Like I mentioned earlier, my order isn't the easiest. Other places have made me feel as if I was a complete pain, but not here. They do everything fast and with a smile. I will gladly continue business with them and I highly recommend this place to everyone. There's definitely a reason why they tend to be busy ... it's because they're the best :) Thanks you guys!!! Keep up the fantastic work !! read more

HORRIBLE customer service. The older guy who works here does not know how to treat customers and obviously doesn't care if they return. He's always extremely annoyed and in a bad mood, (or at least the times I've been here). I do not recommend this place. read more

This place is great and yes sometimes we all have bad days but the older guy always helps me get the best BARGAIN;; I do recommend this place to all. read more

Jerry's professional staff are very friendly and helpful and customer service focused. I found them when I moved from Los Angeles to Palmdale and was at a moments notice - received a temporary assignment to Kuwait. I trusted them to use my credit card to forward all of my mail to me. They provide on time honest customer service. I have never had any problems w my mail and highly recommend Jerry's mail service at Mail n More, Palmdale. Ca. Ave S and 47th!!!! read more

I went to this location to have a document Notarized. I was told the gentleman would be right back. I stood there for almost 15 minutes before he returned. A customer who was being waited on by the lady came in approximately 10 minutes after I got there. The female clerk was looking for a box so that the gentleman could mail an item. The clerk was having a problem fitting the item in the box. Without saying anything to me, the owner just dropped what he was doing on my notarization and took over the packaging on the other customer. I waited another 3 or 4 minutes before he came back to me. The point is, I was already late for a seminar which I paid for and never thought it would take so long to get something notarized. I thought it was extremely rude of the owner to just drop me like that. Very unprofessional. read more

I have been a customer of Ave S Mail and More for well over a decade now. They are my permanent address and I've had my mail and packages delivered here without fail for over 10 years! I've had packages of all sorts delivered here including a pallet one time (thanks again, Jerry!) on accident - wont do that again! While all businesses have employees that arent on their A game all the time, Jerry's staff over the past 10 years have been professional, prompt, and the value of the mail services (including mailbox and mail forwarding) is incredible. I have used them to ship things large and small, notary service, mail box, mail forwarding. Couldnt recommend this business higher - especially in the Palmdale area where customer service is few and far between. read more

Great customer service , always friendly and helpful, never a crowded store, they handle customers as fast as they come in. It's safe to say they can handle all my mailing needs. read more

This place is the best! The workers here are super helpful and patient and go above and beyond in making sure your packages mailable. No matter how busy they are they never lose their cool and are always very professional. I go in here several times a week and I would not go anywhere else! read more

I'm only giving four stars because of the heavy set girl behind the counter is completely rude! Never smiles never happy just sucks away every good feeling you have before entering the store! She should get a job that doesn't include dealing with people.. Everyone else there is diligent and knowledgeable on all shipping methods and round about costs. They are also very very friendly! read more

Usually they are very friendly and the service is good but today I came in and I was first in line and my time was being impeded upon by another client. Like it doesn't make sense to me that they don't just finish people off in order instead of coming back to that person several times and making them wait longer. Also, when I was being assisted, it was by two people. Another person could've gotten help in that time. read more

Been going here for the two years I've lived in the AV. Who needs the USPS when you got this little place with great customer service. Always friendly and helpful! And most of the time I can get in and out quickly. read more

No complaints here. Every time I go the guy who works there is very friendly. Sometimes the wait can get a little lengthy but so does the post office... At least the customer service is better here. Lol read more

Always great service. Friendly and professional. They offer guidance as best possible and are courteous about it.

EXTREMELY POOR CUSTOMER SERVICE!! Jennifer, the notary (who also indicated that she's the store manager) during my recent visit was very, very rude and, apparently, lacks customer service and basic interpersonal skills. I stood at the counter but she never made eye contact or spoke until I asked for help then was very impolite and condescending. She NEVER made eye contact during my entire visit even when money was exchanged. read more

Worst customer service ever!!!! Can't even send a package correctly. I sent a package and specifically asked for fed ex and was sent regular mail its been more than 4 weeks and no still hasn't reached destination address. I called to find out information and were very rude tried to get me off the phone because he said he was busy! Will never sent a package through this people again! Horrible service. read more

Very professional, always nice even if they are overloaded with an abundance of people. They have always taken care of every need I've had! Highly recommend this place. read more

The guy who works here is very friendly and helpful. They offer an abundance of services including computer use for printing. To me, this service is a bit pricey. Two minutes of computer use, and one printed sheet of paper =$1. Guess they have to make money somehow. read more

I come here almost on a daily basis and get the best customer service then any other mail n' more business in the area.

Service is ok except they charge more than Post Office and other carriers. Except for one young lady there the others are pretty good. Her problem is she should not be working with the public. Never smiles. Don't care attitude and acts like she's doing you a favor. I've complained to the owner Jerry but so far I see no improvement. He needs to realize one bad apple is not good for business. I've been ignored by her several times. She needs a serious attitude adjustment. read more

I enjoy coming here! Very friendly and Helpful! ...This morning I realized I sent out an envelope certified mail, and lost my receipt, the nice man helped me find the tracking number! great help! he gave me my tracking number through the receipt they kept on file. Its nice to see people take the time to help! read more

Lady is rude that works here. Trying to charge $2.00 for a fax to a 909 area code. Better just to go to the post office cuz shipping rates are high. read more

The thick stature girl that works there is very rude,lazy and consistently ignores customers next in line. Last time I was there, she would not end a political discussion she was having with a previous customer talking about health care and her native Canada. All the while, I was standing there next in line waiting politely and patiently for her to finish until I decided to interrupt her with my transaction as it seemed she'd keep talking and holding up the line until closing, argh! The guy that works there, total opposite, that's why I gave two stars instead of one. I was in once and the phone was ringing, there was a line, and he had to get something from the back. Meanwhile, this girl is nonchallantly putting mail in the Po boxes and strolls to the back (to the bathroom it seemed). The guy was doing 3 things at once and seemingly annoyed at her laziness. I thought he was the owner, but what kind of owner would tolerate that? It was obvious he was unhappy with her ducking helping the 7 customers next in line. Is she the owners daughter? Niece? Wtf? It's supposed to be convenient over the post office, that's what they markup stamps and services for, but this sucks. Better off at the post office on pearblossom. read more