Very Organized store They also offer Live Scan services Good owner, She keeps this place running smooth and the Man in front on his toes serving the Community read more

The new clerk they have working there is very rude! My husband and I have been going to this location for years because its location is convenient for us. But this new clerk they have working there is something else. As I stated very rude, asks irrelevant questions, has a chip on her shoulder, argumentative. Sadly we do not plan to use this location anymore. I don't need her attitude. read more

I came here to have a document printed today. It's such an awesome place for all your document and mailing needs. They also have a computer for printing and mailbox services. I had been here in the past for another service when the owner was there. During this visit, I was pleasantly surprised to see the upgrades and the sweeeet items they added to their sales collection. It's not just an ordinary mailbox store. It's a good value and a gem with another location in Quartz Hill. Both the owner and her fiance are very friendly and attentive! Each of them were welcoming and very helpful during my visits. I picked up these cool pens they are selling.. I heard they will be selling more items during Christmas time. Looking forward to the holidays!! read more

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My girlfriend and I go here as it's very close to our house I mail my taxes out from here. Everything is always gone quick and they are very helpful. read more

I went in yesterday to have 3 forms notarized and the notary insisted that each form had to have 2 signatures instead of 1 which the form only had one section for 1 signature to be notarized. I repeated to her more than twice that the place that needed the forms, specifically mentioned that only 1 signature was required. She refused to accept one signature per form so we paid for 6 signatures instead of 3, an extra $45! When I turned in my forms today, I was asked why the forms had 2 signatures each, not necessary. Ugh!!! I called the notary today to complain and let her know that I again was told by the office that requested the forms, that they needed just 1 signature and she said, I'm the notary or are they one too?! Not professional at all!!! read more

May I start off by saying what an amazing, nicely organized and clean establishment I've walked into in quite some time. I was greeted almost immediately walking inside. I went in to ship a package and the transaction was very smooth, took less than a minute and for a great price! They also sell very cute, good quality Sanrio Stanley's, bracelets, slips you name it! My daughter and wife want them all. Definitely give this establishment a shot, I don't understand the one stars, but my experience was a 5++++ and I will continue my business here. Thank you Mailbox Plus!! read more

Mailbox Plus - I love the organization. Beverages, accessories, style! - Notaries Near Me - Palmdale, California

these people straight up stole my package. my DHL order got sent here and i called when I can pick it up and the lady on the phone was being rude and not listening to what i was saying essentially telling me to hurry the fuck up because they were busy and she was not paying attention to anything i was saying i was trying to give her the name on the order and the tracking number but she didn't seem interested in that. if you're busy then have an automated system where im on hold until you can give me the time and attention i need or just simply say "im busy at the moment to ensure your issues gets resolved without any distractions would you please call back in 20 minutes" but you give me half assed service. I paid for the package and you never gave it to me. i have proof from DHL that it was sent here even the signature from them but they don't care. read more

Joey & Yasaira are possibly the best team and kindest people to work with when getting your services done. I've gotten my live scans done in my previous promotions at my job and even past jobs and each time they've been so welcoming, patient, and kind. I even fixed up my passport process with them recently and they were so helpful in locating me with what I needed, how to get it, and even where to do it. I am a really easily stressed gal so when the process is smooth and easy going, I couldn't ask for anything better. Thanks so much guys. read more

I go here multiple times a week to ship out products for my online store. It's always clean, and smells so nice. The people are very nice, and I never wait long. I can ship everything here whether is UPS, USPS, or FedEx. I'll continue to use this place to ship all my products out, you just can't go wrong read more

Friendly, affordable, and convenient. I only send packages from here. Highly recommended.

Services was usually great. Company mailed packages when the country I was sending to wasn't receiving. Loss in product no refunds. USPS doesn't refund to private organizations. Mailbox plus failed to check the status before the label was paid for. Now the Burden is entirely on me with no resolve read more

I have been coming to this location for over a year and they have always been extremely helpful! Their location is great and it beats driving to the east side of Palmdale! read more

I went in to send a first class package. I had it already packaged in my own padded envelope I had purchased at Walmart. It was not till I got home when I compared the postage I was charged with USPS' rates that I noticed I was overcharged. When I viewed the receipt I noticed I was charged for the envelope!! I called and was told to come back and discuss the issue with the person who assisted me. I'm not going back at all. Be sure to view your receipts and know the carrier rates if you go there!!! read more

I go here out of necessity, but I'd rather not. Business owner is rude and argumentative.

I've been a customer of Fred's for over a decade. The business has grown since then but still provides the best service around. I have a personal mailbox there as well as all the conveniences of sending and receiving packages. Just recently I used their notary services. It's my one stop for everything mail! read more

Very unpleasant location for service, I actually feel bad for this individual, lacks hospitality, customer service, ..once you visit, you'll be depressed for the rest of the day. Beware USPS boxes are free, but limited unless you buy the shipping label from him. read more

Excellent service! I always get in and out super fast. The owner is friendly and very helpful.

Absolutely worst customer service I've ever experienced. I have been to here a few times and the others working the counter have always been nice however, the man in there (maybe owner) was absolutely rude and repulsive. Never going back again! read more

I have been coming to this location for about 6 months and I have had nothing but good service, a friendly welcome and a willingness to assist. Yasirina has been especially welcoming remembering my name when I get my mail. Thank you to each one of you at Mailbox plus for excellent service. Denise D. read more

I recently needed to find a place to renew my US Passport and I am very glad I stopped by this location. I was greeted and welcomed immediately by Yasaira. From the start she made me feel welcomed and treated me like a valued customer, answering all my questions I had regarding my passport renewal. Although it was busy with other customers, she managed to process all of my documents in a timely manner. She definitely exceeded my customer service expectations and I was very glad I came to this location! read more

Awesome service! Everyone is very nice & helpful! Will continue doing business here! Great place! read more

This post has been a long time coming. BUT THE PEOPLE NEED TO KNOW, DAMMIT! I hate.... HATE.... coming to this place. Not only is the dude at the front super rude/sarcastic, he's condescending and has an air of arrogance to him. The only reason I keep coming back is that it's conveniently located near my office, and the girl has to deliver some packages. I absolutely dread coming to this business as that dude always has something to say. All I want to say is,"I DON'T KNOW YOU, SIR, PLEASE SHUT UP." But I feel like rudeness doesn't cancel out rudeness, so I refrain. One time I came in asking for a sheet of paper. He laughed and said I'd have to pay for it cuz "it ain't free. I pay for these myself." I understand, but it's a sheet of paper, dude. I'm 100000% positive there are bigger problems in the world. But I kept my mouth shut because I like to think I'm a decent human being. I've also had instances where I heard his interactions with other customers, and they were equally unpleasant. If not worse. I try my best not to come here anymore because I kind of don't want him or anyone working there to kill my vibe. Kinda hard when I have a lot of stuff to ship off. In all seriousness, I don't feel it's right to make your customers feel uncomfortable every time they walk into an establishment because they're anticipating the next rude thing that comes out of your mouth. read more

I've used their services for 3-4 years now. I travel for my job and Fred makes it easy for me to get mail, packages, or notary services if need be. Long as I keep traveling for work I will rely on them for my mailbox needs. Thank you sir!!! read more

If I could only give a negative 5-star, I would -- I don't usually go this place, but since I was in the area, to save time, I decided to send a package instead of going to the usual place I go to send my mails. When I came in, there was a lady and a man behind the counter -- no other customers were present. I would think the man is the owner. He did not bother to welcome me or greet me, being a customer. He just looked at me, did not even ask if I needed help and just waited for me to speak. I then asked what is the best possible way to send my package that would not be too expensive - he was not willing to help at all. Instead he was being sarcastic, and so I left and decided not to send my package thru them . Terrible customer service!!! Do not support this business. Go to ALLIANCE BUSINESS CENTER located by Albertson's (now Haggen's) at 5022 West Avenue N. Suite 102 (50th & Avenue N), Ph: 661.722.2221. The owner of this Business Center, Carol, is very professional. She will help you find the cheapest / best way to send your mail. If you come in and you need your items packed, she will do it for your without charge (of course you have to pay for the box if you got one). She will even make suggestions on how you can save sending your item. You can drop-off any items here, UPS, DHL, etc . This place may be far from you, but I can definitely assure you -- it will be worth the trip. This place is always full, you should be willing to wait for your turn. read more

On March 10th I sent my sister in law a package to Van Nuys which should have been a 2/3 day shipment at the most! This company lost my package for almost 2 weeks! She JUST received it March 23rd!!! They blamed everything on USPS and didn't really seem to care! Their tracking apparently is not the same as USPS so you have to call them to make it "live tracking". That was the second time I had been there and I liked the fact it was much closer than the real post office. If this is how they treat their customers I'll be making the drive to the real post office next time! I gave them 2 stars because the pricing is good and the girl at the desk has been kind the 2 times I went in. I haven't dealt with the man everyone has complained about in other reviews. read more

Hi! So I work in the area and come here frequently.. I guess I was lucky enough never to encounter this "MANAGER" everyone speaks of, until TODAY. if I could give zero stars it would have been done. He was so rude and turned my mood completely upside down I thought it was me... I kept thinking am I crazy? UNTIL I GO ON YELP and saw all the other complaints. He completely embarrassed me telling me my envelope was "tore up" and needed a new one he said a lot of things I had no idea what I was doing and he made me feel stupid he's getting paid to be helpful not make people feel that way. I don't ever do yelp reviews but this was so necessary. We might not know what he is going through but he sure as heck doesn't know what every single customer who walks through there is going through either. read more

All these people do is harass their customers! The guy here got mad at me cause I wanted to use my debit card to pay for media mail! Told me you are already getting a great rate and I have to pay fee for your transaction, pay cash. Then he says I'm gonna start charging fees for everyone who slides there card. So I replied, do ahead. I will pay the fee. This place sucks! Come here if you want to get harassed read more

Love taking care of my business here, convenient, fast, efficient. . The owner is professional, very nice and helpful! Highly recommend, I will continue business here. read more

Mailbox Plus customer service is always great. I was in the store and noticed the customers child was wondering off, touching electrical cords. Management simply let the customer know the child was playing with the wires. The manager did not touch the child. Not sure why the customer would accuse the manager of touching his child. I did not once see the manager touch the child. read more

Don't come with a card. Don't come at all unprepared. Come preparing to laugh at jokes only the manager understands. He is arrogant and condescending. I come here very often as it is the closest place to me. Every time I come in, I try to be the most polite and reserved because I don't really want to talk to him. He still finds a way to let you know you're doing something wrong according to him or you don't know what you're doing. He has no patience. Last time I needed to use his tape he told me that he wouldn't charge me the dollar if I reviewed him on yelp. Sure, I have no idea what he has been through in his life, but come on. You have a business to run. Find some customer service, but more importantly people skills. Our last conversation: TheManager: "You guys are killing me" Me: "What do you mean?" TM: "Whenever you guys bring these cards in and don't bring cash, I get charged for you using your credit cards, they charge me" Me: "Oh okay" TM: "Next time you come in I'm charging you fifty cents on top of this" Me:... - Next time? lmao I've found other places to do my business from now on. read more

I came here to send my package and asked if it could be stamped fragile and the man told me it didn't matter in another words basically telling me that it would be mishandled either way. As a customer that is the last thing you want to hear when sending out a fragile package. I also felt like it was a bother just to get my package sent. He sounded frustrated. I also feel like its somewhat over priced. I honestly rather drive the the actual post office and feel like i paid for great service. This place is fast and convenient but the customer service sucks! read more

Place has horrible customer service. The old man there is always mad. Always gives attitude when you ask a question. Dude acts like we know everything about mail. If I can give it no stars I would. read more

This place is a hot mess. Staff act like your being an inconvenience to them to use their services and they were going to charge me to buy a whole roll of tape for me just needing about 6 in of it. I ain't got time for this. Went to office depot and staff was more than willing assist me with free tape. I hope this place goes out of business soon. read more

new ownership is not as good as old , I used this place tons of time shipping USPS priority mail packages , always within 24 hours tracking shows up online , with the new management , took a package (they charge more too) on Friday Morning , and by next Monday still nothing , I wonder if they had even took it to the post office on Friday , Use with caution , I will no longer be using them . Called on Monday , New owner became belligerent for no reason . read more

Super nice and courteous owner was here and availble when all notaries were unavailable due to the holiday. Great, courteous services. Also an authorized USP/FedEx center. Will be back! read more

Hi Mr Fred the owner try's to kept my $445.i sent a package to Uruguay dhl return the package they don't charge me because they mistake I did open a cas to dhl they decided to refund all money but because I don't paid direct to them mail plus have to give my money back.but Mr decided kept my money only I have to take him to the court to get my money back if you don't want bud experience go to some body else and ask return policy.if the service is not complete you have money back. read more

Great place and very friendly employees, highly recommend them to help you out for all your mail needs.

As again I thought using a Priority mail box would stop the overages. Well this was not the fact there was a $1.00 added onto what it should be! read more

I come here all the time. The guy is always very nice. The place is clean and he always has boxes and envelopes the right dimensions for your items. My tip is to have everything ready to drop off to save money and time. Located next to a barber shop and Fresh Mediterranean restaurant. Located in a very convenient shopping center on Palmdale Blvd and 10th. read more

This review is long over due but I just thought about it when I had to drive to another mailbox and more to mail something when this one is closest. 1 star is honestly too many I have to agree with the other lady this guy is very rude and sarcastic. I came in to send off a package and I asked if he had some tape he said "you ain't ready to send off no package with it not being taped up and ready to go!" I said oh so I was like ok would you like me to buy some tape?!?! He sarcastically said oh no I'll go ahead and give you some since I ran out of tape to sell, which I honestly believe was a crock of shit! I will not be going back to ship or send anything there ever! I will send packages else where he doesn't deserve anyone's business! I had been there once before with a friend and he was the same way but she gave it to him right back but for me it doesn't fly it's definitely not good customer service. read more