Ricardo was so friendly and made sure I downloaded the app to save $10! Great customer service!!…read moreWhile I downloaded the app he helped the customer behind me at the next register to avoid customers waiting- he was so on top of his job! Great experience

had an experience at Staples today that was disappointing enough that I feel it's worth sharing…read more I went in because I saw that they had laptops on sale. I spent about 15 minutes looking through the laptop section, reading the specifications and comparing my options. I even discussed with my husband which one I was interested in purchasing. During that time, there was an employee nearby who appeared to be aware that I was looking at the laptops, but no one offered to assist me. Eventually, I had to leave the area, get in the customer service line, and ask if someone could help me with the laptops. Ironically, the employee who had been nearby watching me came over to assist. Unfortunately, the interaction only became more frustrating from there. His manner throughout the transaction felt very condescending. At one point, while I was on my phone transferring money to make the purchase, he told me he would help me after I got off my phone. He also spoke to me in a way that gave me the impression he assumed I didn't know much about computers or even how to add an app to my phone. I understand that people make assumptions based on appearances, and perhaps I didn't look like someone who was there to purchase a laptop. I'd been unpacking and moving all day, so I certainly wasn't dressed up or looking my best. But I came into the store prepared to make a purchase, knew what I was looking for, and ultimately did exactly that. I went ahead with the purchase because I wanted the laptop, but I left feeling as though I had been judged and talked down to throughout the experience. I can't help but wonder whether I would have been treated the same way if I had been a man--or perhaps a younger customer. I'm not writing this because I expect special treatment. I simply expect the same level of courtesy and respect that any customer deserves, regardless of how they look, their age, or what an employee assumes about their ability to afford or use a product. Staples has some good products and good prices, but customer service matters too. I hope this experience is taken seriously and that employees are reminded not to make assumptions about the customers standing in front of them.

Since the UPS stores closest to me didn't have notary services available that day since the staff…read morewho provide them weren't in, I ended up calling the Lancaster location to check whether they offered notary services and if someone was actually available. They confirmed there was, so I headed straight over. I was attended to almost immediately by Claudia, who prepared my documents and took payment (around $18, printing included), then handed me off to Rich, who took care of everything from there. The whole process was fast and easy, and I was out of there in no time. I'm very happy with both the service and the customer support I received from the staff here.

Had to drop off something and didn't have time earlier at my usual drop off so after I finished my…read moreappointments here in Lancaster I stopped by around 130pm. Parking is plentiful and the store is spacious however there's a sign in front that says to make a line outside if the line is to the door, so i hesitantly opened the door. I see that the layout of the store is probably the reason for this sign, it is not laid out that well in my opinion because the registers are to the right of the store, the left of the store has items for sale and some scanners, I'm sure this causes quite a bit of congestion and it causes the store to look messy and haphazard. Probably it would be better for the registers to be straight back and the two walls on the right and left to instead have things hanging on and the scanning stuff at the front. Then the lines could go straight back. Anyways on this time I came there was no line and the staff assisted me quickly. I was in and out within 3 minutes probably. As another yelp review noted, the most important aspect is for staff to be knowledgeable and helpful which they are!

They are very good. The service is the best in the AV. So helpful to make sure the package is safe…read moreand arrives on time.

We go here for all of our mailing needs. The Owner is absolutely amazing and always friendly and…read morekind and helpful

The guy was amazing!! We came in for live scan, and it's never gone that smooth. They do keys too!read more

Jake is so nice and professional! I drive up and he already has my mail ready for pickup. All the…read morestaff are just as nice! I really appreciate the service.

For MANY years now, I have had reliable, helpful, above and beyond service here!!!…read moreI recommend this particular location to anyone who RELIES ON THEIR MAIL, ETC.! REG

This post office is the best post office I've ever been too. This guy that works there come rain or…read moreshine he is always there. Always up beat and always sooooo helpful. I was lost when I first started my small online business. He walked me thru it. Totally showed me the ropes. Great guy. 5 stars 10 out of 10 would recommend. Spend your money here. Take care of all your postal needs he makes it really easy. I felt the need to give this post office a review. I had to. 1 of a kind.

Excellent customer service, professional and courteous staff, both staff were extremely…read moreknowledgeable and accommodating to the needs of the customers. I appreciated how fast and efficient the livescan service was.

I called their number. The phone call was picked up. My questions were answered. Walked in with no…read moreappointment for fingerprinting and the service was quick, professional and accurate. The cost of the service was at a better rate than normal. Also helped with the printing of necessary documents. I will definitely return and recommend.

I came in here to drop off a package. It's really nice inside, big and lots of room. There's also a…read morelady at a desk right up front that can help you with any questions. Super friendly staff, clean inside. Big parking lot.

Latisha is the best! Great service with a smile…read moreReally good prices on the flat rate boxes Queue went quickly. "I'll be back!" :-)

Helpful, returning items was a pleasurable staff that assisted will come again, plenty of parkingread more

Great customer service. This location is tucked away from the Main Street. The hours are reasonableread more

I came here to return a package using a QR code. It was on May 27th 2026 a little after 12pm…read more For starters, it' rough outside and there's a lot of people hanging out. So please beware if you have to come to this area. Nevertheless, I made my way in and there was a woman (an employee) talking on the phone. She was so busy yapping on the phone and never got off. I showed her my package and she told me that they do not accept QR codes. She was beyond rude .I went on to ask her and if I could print out the label and return with it. She kept saying no and could barely let me finish my sentence. When I finally explained if I could print out the label and return with it she did say yes. However , she was extremely rude and lacked customer service whatsoever. Moving forward, I will never patronize this business again.

The owner SAMINA is awful. She has a very bad attitude. My mail from my home came there in error…read moreand she signed for it & now claims she doesn't know where it is. Says she didn't send back, so where is it. I week later happened again & she doesn't know where it is. I've made a complaint to both USPS & UPS both suggested to do a police report and I did. she talked to me as if I was a child.