I used the Yelp "get a quote" feature to seek help to fix my laptop. Chris was the first to call…read more He is in Bakersfield. I told him that I live in Visalia. I assumed that he would just assume that I would find someone closer. To my surprise, Chris asked about the issue and spent about 20 minutes on the phone trying to talk me through a solution. He diagnosed that the laptop was probably history. He gave me some ideas for a new laptop and where to buy it. He further offered to handle date transfer. In this day and age, I feel that customer service is everything. Yes, skill is important, but I want to be dealt with like someone cares. Chris demonstrated that today. I recommend him.

This is a great business to help people and companies with their computer and networking needs…read more Offers great opportunities for businesses that are interested in exploring the networking needs of their business environment.

I live in Hawaii. I was in Bakersfield visiting my mother. My laptop went down. I was unable to…read moreaccess her Wi-Fi. Ace sent a tech out who worked his magic and I was up and running within an hour of his arrival.

We needed some help with our computer on more than one occasion and each time they got us in…read morequickly and we are seniors and they were very patient with us during the process. I highly recommend.

Dave was honest and very thorough when diagnosing son's laptop. Hard to find that now days.read more

The owner was very honest and up front regarding whether or not my computer could be fixed.read more

A best in class IT service provider, Grapevine MSP has gone above and beyond when I've been caught…read morein a bind. Friendly and knowledgeable, I'd recommend them for all computer needs. Keep up the great work!

Can I give negative stars? This place has the worse customer service. I frequently have to call in…read moreto get credentials plugged in for changes to be made to my comp and 99% of the time I am told a ticket will be created and someone will call me back. This is such a waste of everyone's time when it takes less than a minute to plug in credentials. They have no sense of urgency to fix any issues. I had a ticket submitted for a printing issue and it took over a week before someone even came out and about another week to finally fix the issue. This place is way to big for their britches. There are other IT companies that have friendly customer service and more competent techs.

This place is awesome! They have everything you need to build a pc and other items like e-bikes and…read morescooters. Taj was super helpful and actually lowered the price on a GPU for us! I look forward to coming back soon!

From the owner: Experienced in Custom Build Computers, Gaming Computers, Computer Parts, Computer Repairs, Laptop…read moreUpgrades, Computer Upgrades, Apple products, Gaming Consoles , Networking, Security Cameras, and Smart Devices. Additionally, We do Technical support, Onsite technical visits, Remote support, Data Cloning, Data Recovery, Operating System Installation, Windows, Consoles, Apple Laptops, Viruses and Malware removals, Web sites, Graphics and Solution consultation.

Check these guys out if you need anything worked on they're extremely fast and knowledgeable! Very…read morefriendly staff and just about everything you're looking for in stock plus they're very affordable

I just thought that he sold things for twice a retail value. you could literally find better or…read moresame quality products at half the price at Best Buy and I just don't like when people are aggressive about a sale. I just want people to respect that I'm not interested and I don't like being in a position where I'm a little uncomfortable because they are really trying to persuade me. The parking is pretty terrible sometimes in this shopping center too which is bad for if you are having to hold a really have PC.

Both myself and my attorney son Jason, have had Eric build custom computers for close to 30 years…read more Whenever we have an issue, Eric is known as the most knowledgeable for all versions of Microsoft products. He has built over 21 computers for us. CALL ERIC @ 661-587-8585 Dee & Jason

This is Larry Oliver. You can reach me on my cell phone !-661-428-1290. I am re-posting a review…read morethat Yelp flagged as "not recommended" I will verify everything I stated in the review. Or you can email me at larryoliver@bak.rr.com. Here is the original review. "I first met Eric Robertson, the owner of Abacus Computers about 20 years ago. I was looking for someone to build a custom computer. I am now about 9 custom computers into the future and my Attorney son and his partner have probably purchased 15 through the years. Eric builds both custom laptops and towers. In life all things are not equal, in that Eric not only builds and repairs computers, but he is the most knowledgeable Tech Support Guy concerning Windows and those issues that drive you crazy. Eric is the guy that his competitors call when they can't solve a complex problem. When Eric builds a computer for you he offers lifetime support. If he is at his workbench at 7:00 p.m. he will answer your call and help you solve your problem. Just imagine how many times I have called him after hours over the last 20 years. Sometimes it gets to the point I feel so guilty I have to send Eric and his wife out to a great dinner, although I doubt the scales will ever be equal. Eric is the Greatest! Thanks Eric! Larry "O"