I had the misfortune of receiving a desperate call from Mr Jose, requesting cleaning services to complete a contract he had been awarded in my hometown. The request was only for labor services and was informed Mr Jose works with the contractor to expedite payment within 7 days. He stated he had all of the equipment to perform the job and only needed extra hands to clean. I was able to coordinate 16 hands to the rescue, but realized when we arrived he did not have the adequate supplies to properly perform our duties. The good news was, I came prepared and was able to supply mop buckets, sweepers and solutions at no additional charge. Our labor services were completed and invoices were submitted. After multiple attempts over 2 months to collect payment, a check for ~85% of the invoice was paid. The unpaid balance was discussed with Mr Jose and his response was the contractor possibly held on to a portion for retainage. I requested the contact information for the contractor, and was told he would not give me the information. My wife also requested the contact information from Mr Jose and his response to her was, "That is above your pay grade." I pride myself in honoring my word, whether I underestimate quotes for clients or working to try and help another cleaning company complete their job. I DO NOT recommend Mr Joses Cleaning Company or the company that currently purchased his cleaning company that he was bragging to my employees about. I 100% agree with building a small business to success, but I'd rather keep it fair and respectful. read more

I reached out to Jose because I really appreciated that he was a young businessman who seemed passionate about his work. My partner and I were planning a party for my birthday and the week of the party I thought I would alleviate some stress from party planning by having the house professionally cleaned. I spoke with Jose on Tuesday to see if by chance he had availability before the party on Friday. He was booked but said he could have his team there by 2:30pm on Friday. I was hesitant to book the same day of the party because if something came up we wouldn't have any time to find another company. He spoke with my girlfriend and assured her how professional they were and that they always show up on time. I got a text at work at 2:35 that his team apparently "got a flat tire." Not only did they not show up, he didn't even tell us they weren't delayed they just wouldn't be coming until we followed up with him until 4:00pm. We even offered to go pick them up since they were apparently "in the area" but he wouldn't respond. The only compensation he offered was 50% off a future cleaning. I understand that things come up but a true professional would've found a way to fix the situation. He could have sent his team in an Uber or come himself but it seems like he just overbooked and couldn't be honest that he wasn't going to be able to follow through on the commitment he made. I was so disappointed because he seemed so great over the phone. I ended up having to leave work early and clean the house before the guests arrived. All in all, our party was amazing and we made the best of a bad situation. It's the day after and we still haven't been refunded for our deposit. (Which would've been the first thing I would do as a business owner) Unfortunately, based on how he handled this I would highly recommend you find another company. read more

Jose and his team did a great job of cleaning up an office space. They made the dull CVT tile floors super shiny and new looking. Highly recommended! read more

They did an amazing job! I called around to 5 different places and everywhere was booked and I was moving out and needed my house cleaned. They came were efficient, kind, and all around hard working! I will definitely be using them again! read more

This is refreshing after having so many terrible experiences. They are extremely thorough, they bring enough people to not have me out of my house all day long and they are affordable. He answers his phone, makes appts, and shows up on time. Seems simple but it's all a mom of 2 kids a dog and a cat ask for. Thanks for doing what you said you'd do. read more

Jose and his team were awesome. I recently bought a house in Auburn, and with all the craziness that comes with a home purchase, scheduling a move-in cleaning completely slipped my mind. Until the day before moving in! I called a bunch of places that serviced Auburn to see if anyone could do a same-day cleaning, and Aviles Cleaning came to the rescue. Jose himself came to do the walk-through; he was incredibly thorough, pointing out things I should pay attention to. He was also very kind, respectful and friendly. The woman who came to clean (I think her name is Ana) did a FANTASTIC job. Great attention to detail, and also just a friendly and charming woman. Thank you, Jose, for accommodating my last minute request, and delivery a stellar cleaning job on top of it :) Once I recoup some of the costs from moving, I plan to hire Aviles for regular house cleaning. read more

They were great!!! Jose was wonderful about staying in touch about scheduling and they showed up right on time. They exceeded my expectations when it came to their attention to detail. I would highly recommend their services and look forward to working with them in the future. They were very easy going and flexible with their scheduling to make sure it was convenient for me. I have nothing but wonderful things to say about them. I will definitely be recommending them to all my friends. read more

Awesome cleaning service! We were looking for a deep clean for our house since we missed our spring cleaning. We are constantly traveling and not home to clean and maintain so we really needed some help. Aviles quality cleaning did a stellar job deep cleaning our house! They were so kind and courteous, showed up on time and really listened and addressed all our cleaning concerns. It felt amazing to come home to a nice and clean home. Thank you for resetting our house Aviles Quality Cleaning!! read more

These guys are the best! The fit me in when I called them last minute for a cleaning and the service was above what I had anticipated. I will be calling them again! read more

Aviles saved the day! We were given a VERY quick turn around to get out of our rental house. Jose squeezed us in and they helped us to leave the house sparkling clean. The entire team was professional, efficient and fabulous. Thank you! read more

Jose and his crew were very communicative and on time! They did a walk through first to go over what they would be cleaning and I was amazed with the end result! My house has never looked cleaner! Will definitely be using this friendly crew again. read more

Getting ready to put our house on the market. Jose and his crew did a wonderful job; the house looks better than when we moved in. Highly recommended. read more

Jose and his team have been a pleasure to work with. They are flexible in scheduling, always timely in arriving and finishing on time, and very thorough in their cleaning. Very impressed on all fronts. read more

We just recently moved to the area and Jose was recommended to me by the previous owner. Jose and his staff are professional, on time, and provide quality work! If you want quality cleaning and trustworthy Aviles Quality Cleaning is who you should call. I highly recommend them! read more

DO NOT USE THIS SERVICE!!!! I booked online and they never showed up! I called them and I heard a dog barking in the background as if it was someone's home. They would just hang up on me. When they finally spoke they told me they did not have me booked and hung up again. They never bothered to try and reschedule or fix the situation after I had paid for the service. SCAM if you ask me!!! I shut down that credit card I used!!! read more