I was Lied to about my Pickup truck: My Pickup was dropped…read moreoff on March/2021 and I patiently waited over 13 months fueled by empty promises by John. I called Every other week and either someone was being hired to check my initial electrical issue, or parts were arriving for a new belt, battery, etc..., or "Fluids" needed to be changed on the Pickup. At the end there was apparently something always being done to this Pickup. After over a year he told me that he had the vehicle running and he was going to test it out driving it around and then out of nowhere according to him the car stopped working when I was going to Pick it up. Besides other promises about an additional vehicle which I am not even going to go into details..... I ended up taking the car from this repair shop and had a mechanic check to see if all of these new items that apparently were replaced were actually repaired and completed. To my surprise 13 months were waisted as the mechanic checked fluids, belts, battery, etc and nothing was done..... Its is sad as John seemed like an honest guy. I am really patient (13 months plus patient) and really wanted to give him the opportunity to make things right. I have attempted to call but either he is never able to "pick up the phone", or avoids my call or continues with excuse after excuse. I have been nothing but respectful and patient with John. I WOULD NOT RECOMMEND THIS SHOP TO ANY OF MY FAMILY AND FRIENDS.

John took the cash out of my hand and shut down shop! Out 2k and now I have to get my truck fixed…read more I was one of the lucky ones to get my vehicle out prior to shutting down. Lesson learned. If you are reading this John you have my number, I'll take my parts or you can give me the cash back.

Second time here. The team provides friendly and honest service. I've just had oil changes so far…read morebut I will use them for most any service the offer. Reliable service and good prices. Be sure you have some time, they are good but it may take a bit so bring a book or have your phone charged up.

Waited for 3 1/2 hours to get 2 tires swapped out with new ones thought ow 1 and half hour Mabey 2…read morebut not almost 4 hours

Javier and Romeo were a pleasure to work with. Called…read moreJavier a day prior and talked about my situation, so the following day he moves around current work projects to fit me in. I didn't wait long for my repair to be finished. Totally trust and beyond fair pricing. I know where I'm headed for another project.

Called for AC service and was helped over the phone and saved me a lot of time and money. Great…read morecompany love doing business with them

Came here to replace my tires and service was great for my experience. Michael was very attentive…read moreand professional. My wait time for 4 tires was about an hour but there is a waiting area with tv and coffee available. The good thing was they were giving the Jersey shore on the television so my waiting time wasn't so bad. Overall they get the job you ask for done. Prices are ok reasonable but I guess everywhere is pricy these days. Thank you guys.

Worst shop experience ever. Tires Plus, 2718 4th St W,…read moreLehigh Acres, FL, tried to charge me $65 for a broken wheel stud and $150 for the repair -- even though I had changed my tire the day before with no problems. Lug nuts went on and off fine, the wheel was secure, and there was no sign of damage. Michael, the store manager, never admitted fault, blamed my spare tire for "not being original," which makes no sense because the stud worked perfectly with it. He only refunded $50 after first offering $15, and said fixing it was a "one-time courtesy" since they "weren't responsible." I've seen other reviews about broken studs here. Poor accountability and customer service. I'm going to Firestone so I don't feel stuck with this Tires Plus credit card for nothing.

I took my car here to get some tires put on that I'd purchased elsewhere…read more My front two tires were pretty gone but the rears were good so I took those home with me, yet when I went to pay my bill they tried to charge me for disposing of 4 tires. Now for the dangerous part. I noticed immediately that these tires felt super different (VERY light steering) I chalked it up to them being new and a different brand to what I had before. Then my TPMS light came on so I pulled over to look for a flat. Hmmmm, no flat. I went to grab my tire gauge just to make sure. Guess what? ALL of the tires were set to 55psi!!!! No wonder the steering felt super light. Do you people have any idea how dangerous that is? For added insult to injury, they took 3/4 of my stainless steel valve caps. Don't take your car here. Just don't.

I hate to leave bad reviews but when it comes down to a shop making life threatening decisions…read moresomething has to be said. I purchased two used tires for my Jeep Gladiator. They were just over two years old and had a pretty good tread life. I noticed before I left they had not torqued my lugs and they overfilled my tires. I drove 11 miles and parked the jeep overnight. When I woke up both tires were flat. After days of back and fourth and taking time away from work I finally got back into the shop and they found holes in the sidewalls and I noticed one even appears to have a plug in it. They took no responsibility and were arguing the whole time acting more like children than business. Despite knowing the tires were incredibly dangerous to drive on they made the decision to put them back on the vehicle. Again the lugs were not torqued and I caught them on video smash my rim with the socket. The front rims are now obviously more damaged than the rear. I signed no disclaimer and did not tell them to do this. They did not even fill my tires back up. If you want to keep your family, yourself, and others on the road safe please do not go here. What they've done was absolutely negligent and they were doing this to other vehicles in the shop as well. I'm still waiting to resolve this issue with the shop. In the meantime I've bought an entire new set of rims and tires from elsewhere and noted the lug nuts took between 170-205 ft pounds to remove. This could have caused my aluminium spacers to fail causing a wheel to fall off while driving.

Great service and a very competitive price. Had to get brakes on my 2018 e400. Merceds dealer was…read moreridiculously over priced. Mobile 1 did a better job with better parts for a much better price!

I called Matt and his team because I had a flat and was afraid to move my car. After a brief…read moreconversation with him, I priced out the 2 tires I needed and he sent me a quote. I had 2 new tires installed on my car at my home the very next day. He did tell me I could have had same day service but I couldn't be there to get it done. He and his team came and in 30 mins I had two new tires. He has a shop that I will be using in the near future. If you are in need of on-site service, call Mobile 1 Tire. You will not be sorry.

One of the best Firestones around. Always take care of you and are super laid back and friendly…read more Place feels like home. Not sure why all the bad reviews.

I received a quote for 4 new tires and given an out the door price fully installed. I agreed to the…read moreprice. They called me back and then started all the addons needed, by the time it was all said and done, the price was nearly double! and to add insult to injury, the guy at the counter was very rude and inconsiderate. He actually made me show my driver's license in order to pay for my overinflated car repairs and scrutinized my credit card making me fill like I was trying to use a stolen credit card! I will take my vehicle to Costco or Sam's Club or Walmart for tires from now on. I recommend you do the same.

Customer service and Tech were great, Needed 2 new tires the cost was much less than going to a…read moreshop with the convenience of having it done at my home was a plus. Will use again Thanks

First time using a mobile tire service and what a pleasant surprise. Called about replacing 4…read moretrailer tires and he came to change the tires within 24 hours even though I was in no rush. I truly think if it was an emergency, he would have been here soon after calling. Very professional and pleasant to talk to. Answered all the questions I had and was not in a rush. Will definitely use this company again for all my tire needs.