This practice is fantastic. They know what they are doing. They understand emergencies and are…read morehelpful and professional.

Having a root canal is not fun. Having it done by Dr. Saidon is an experience I will never forget…read more I was so impressed at how Dr. Saidon and her assistant worked together as though they were one human being. Hardly talking to each other, but seeming to know what needed to be handed back and forth without much verbal communicating. It was obvious they had been working together for a very long time to the point they seemed to know what the other was thinking. I have so much confidence in them, I will never use another endodontist. (hopefully I wont need to :)). I highly recommend this practice.

I hate dentists. I've had them overbill and cause undue pain and stress. I went to this office…read moreknowing that my last dentist told me I had 4 cavities and one should be a root canal. 2 years later I finally dragged myself to this office. Everyone was very professional, and pleasant. On top of that, while they worked on me, they weren't going too fast or poking me just to say "does that hurt". They told me I had 1 cavity. (The one the last guy wanted to drill the root out of). I really like this office. And I hate dentists.

Bait and switch. Went in for a cleaning. After x-rays the dentist didn't touch my teeth. Out $300…read morefrom the 3 dimensional ray machine. Bravo Sierra.

I went to Dr. Reitman for a second opinion after a to be unnamed Dentist told me I had to get a…read moreroot canal and it just didn't seem right. Dr. Reitman took a look and tried just shaving down the tooth to see if that worked before doing a root canal...and within 2 weeks all the pain was gone. I know it is hard to trust dentists these days but it was nice to know that that he just didn't do the thing that he would make the most money doing...he did the right thing. It is so nice to find a dentist that I can truly trust. I have now been going to him for a few years now and have had nothing but a great experience....and I know I am doing things that I need and not what is best for his pocketbook.

Dr. Reitman, has always been helpful and eager to do a great job when it comes to my dental health…read more He always explains the procedure he is doing. He has completed a couple of fillings for me and always done it right. He takes his time and worked very hard to make sure the filling was comfortable and done right. Highly recommend.

This Endodontics company/operation is a crook shop. Needed emergency dental work and was told to…read morego to this DMD for the rush work. Jacob told me that he'd only accept cash, needed over $1,600 for the work up front before doing the work. I paid the cash as I was in massive pain. After the appointment I filed the apt. with my dental insurance, was informed this needed to be done by his office, over the next 8 months and many phone calls with Jacob's location my claim was finally filed. My dental insurance sent me a notice that roughly 70% of the charge was paid by them, I reached out again many times to Jacobs location to know when I'd be reimbursed, never receiving the money owed. I finally had to go into their office and confront the receptionist who then went and told Jacob. He 3 times looked around the corner at me while I waited for nearly an hour. Finally he paid me a personal check for the balance paid to his company for the work by my insurance company. Blatantly planned to not file this with my insurance and keep the money under the table to avoid paying taxes. He then planned/hoped to double dip and not pay me the money owed back to me after the insurance paid was was owed. Guy is a crook and tries to take advantage of people. Hope the IRS and other governing bodies takes a look into his shop.....

Quite some time ago, this "Dentist" was recommended by another dentist to do a root canal. Upon…read morearriving at his office I was very courteously greeted by his office staff. I went into his examination room told him that I was there for a root canal and who it was that had recommended him. It was done quickly and painlessly. A couple of weeks later I was in Texas when I started experiencing some pain in my lower jaw, I went to a local dentist in Frisco Texas, where I was advised by the dentist that examined me that I needed another root canal in the tooth right next to the one that had been treated earlier by Mr. Saidon. She also asked me if I knew that the earlier root canal had been filled with a temporary filling and not a permanent filling as is standard in such a procedure, I told her that I had not known that. She told me, that after she did the root canal on the new tooth, she would replace the temp filling with a permanent filling at no charge. Not only did Mr. Saidon do sub-standard work, I also believe he double charged me for his services. I did report what I felt was negligence by Mr. Saidon to the State Dental Board, and after nearly four months I was advised in writing that they had found nothing wrong. Frankly, it was a joke. It's difficult enough to find a good dentist in this area who will actually do dental work without handing you off to other dentists, and who won't rip you off when they find out you have insurance. I've actually started going out of state when I need dental work.

Perfect. Had to get an urgent root-canal for a very painful…read moretooth. I was referred to Dr Orr, called on Tuesday afternoon and got an appt for the next day. All procedural (including extraction) as well as financial options were discussed and put on paper. The procedure was as much more quick and painless than I could ever have imagined. Dr Orr was highly-skilled, moved quickly to alleviate the pain and the overall procedure was excellent. More importantly than all of that: Dr Orr is FREAKING HYSTERICALLY funny, and I don't say that easily. She and her assistant chatted and joked and kept moving through the procedure effortlessly. Her humor and empathy made it a joyful experience and I am actually looking forward to returning. What a jewel this place is and the people of the greater Simsbury area are blessed to have her and her staff. 10/5 would recommend enthusiastically !

Terrible experience! - I was mislead on the insurance questions completely and never told that one…read moredentist was not in my insurance network. They billed for everything that I was told would be covered by insurance and when I tried to rersolve it, no one ever called me back and they just keep sending the same bill over and over! Also, when I initially called to reschedule an appointment, my phone call was never returned - they are not responsive to voicemails and - Terrible customer service - the worst Ive ever had at a Dentist office - I will never use them again!!!!!!!!