I had dental work done last November, I had to pay cash as they couldn't verify my insurance…read morebecause it was Saturday. I was told they would submit claim and I would get money back once released from insurance. They finally submitted the claim six months later, in June, sun life has stated that they issued checks and because they checked box 37 and put their address in, the payment was going to the dentist instead of me. I still have no payment back from them. Very shady operation. My insurance stated is all they had to do was put send payment direct to member. So now I double paid since they apparently kept my money. I'm sure I'm annoying them with my calls but they are horrible at communication. Would never go back or recommend.

had an excellent experience at this practice. The staff was friendly, welcoming, and very…read moreprofessional from start to finish. They took the time to explain everything clearly and made sure I felt comfortable throughout my visit. The office is clean, well-organized, and has a calm, inviting atmosphere. I really appreciated how attentive and caring everyone was. I highly recommend this practice to anyone looking for top-notch service and quality care!

I needed an urgent dental appointment for pain, and my usual dentist was booked. I had given up…read morehope that I would find someone, but the receptionist Steph was not only able to get me an intake for the next day but she took care of making sure I was able to get seen right away. Dr. Nanda and the dental assistant Angelina were concise, kind, and made me feel both seen and comfortable throughout my visit and overall, I'm happy to say this is where I will be getting any dental work in the near future.

I have been an patient of elmwood dental for 30 plus years. Although there have been a turn over of…read moremany dentists, I have still stayed with them. Recently I had trauma to my mouth and had a tooth that was wiggling. I called the office and they immediately scheduled an appointment. . When I arrived , my wait time was mimimal..The dental hygienist was so wonderful! So nice!! I then met with Dr.Patel and she was so professional and reassuring! I left knowing what if I needed to look for if any complications occur. I happy so happy that I have stayed with them throughout the years.

COVID-19 era review: after cancellation of my Spring dental appointment I finally made it to the…read moredentist. When you enter, the waiting room is more like the living room where you're not allowed to sit on the couch, that or a dental salon or maybe a yoga studio, complete with--I believe--live orchids in the corner. It's an airy, uncluttered space with coffee pods and HGTV, and is definitely a place to relax before your cleaning. For now the coffee table books and kids books have been removed. Marlena, Talia, and Stacy and Dr. Michalski are all professional yet human. Even if you have crowded teeth, flossing isn't bad here--they are super gentle. The dental chairs in each room face large windows, so you still feel relaxed through your cleaning--natural light beats fluorescent light any day. There are TVs you can watch through cleanings/exams if that's your thing. A neat solar array can be seen from these windows! Being COVID-19 era the the staff are in scrubs, masks, and shields, but still friendly. Marlena apologized for the air suction tubes presently over the chairs, but it wasn't so bad or loud. Everyone gets a tooth brush goody bag at the end of their visit, and they'll give you a trial size Sensodyne if that's your paste. Kids get to visit the prize box, the dental standard. In all, it's a pretty painless dental experience all around.

Excellent experience with radiant smiles of rocky hill Staff…read moremembers very pleasant and my dental hygienist was absolutely outstanding Thank you

I searched 20 years in Connecticut for a dentist. Thankfully I found Dr. Butler and her staff…read more Dr. Butler is wonderful, answers all your questions and is gentle. The staff are personable, caring and welcoming every time I've gone.

I have been a patient of Bristol Dental Associates for the past two years. Dr. Butler and her…read morestaff are professional and knowledgable, my cleanings have been very thorough. I also had work done on a loose filling last year, everything went well with that too. I would recommend their services to anyone, the only reason I am not continuing as a patient of Bristol Dental is because I have move out of the area.

I'm so happy we were referred to this dentist office!…read moreApparently gummy vitamins are a terrible idea! My four year old had some cavities and they needed to be filled. The waiting room here is wonderful! There are toys and video games. My daughter wants to go to the dentist just for the waiting room lol. Everything in the office is colorful, nice and clean, and just plain fun! Most of the assistants here are the best with children that I've ever seen! There was one assistant in particular (that I noticed) who seemed to be trying hard to be good with kids but she obviously did not have children of her own so she lacked confidence but nonetheless, she was competent in her job and WAS trying. We saw two different dentists during our visits. They were excellent! Friendly, bright, and comforting for my child! They worked quickly and explained all the tools to my daughter in a way that made them fun and non intimidating. They really made her feel very special for being there! After the children are done with their appointment they get a prize and a sticker and the nurses at the front desk don't mind if the kids want to play in the waiting room for a little bit before they leave. I'll recommend this pediatric dentistry office to anyone.

This is a great place to bring your child for dental care. I have brought my grandson here for 2…read moreyears now and it's a very positive experience for him. He looks forward to playing with the toys in the waiting room and riding up and down on the "magic chair." The staff gives him a sense of control by letting him choose which sunglasses to wear (there's a bright light), what color toothbrush, which flavor toothpaste, etc... They always talk to him and explain what they're about to do before doing it. In the end, he gets stickers and prizes! The staff and dentist really understand kids and are very gentle and patient with them.

I called to confirm the appointment we had for annual checkup would include seeing dentist and…read morethey told me yes. Showed up for the appointment and they told me the dentist was not in!! After waiting 6 months of this appointment. Do not go here

i was told by their employee insurance would cover the dentist's recommended procedure. However,…read moretoday I was told I only have preventive coverage. So today I was billed for the $915.00 procedure done last year. New dentist needed more $$. I remember he was sharing with his assistant all his vacation plans for the summer. I won't be back there.

Called the office to become a new patient, the woman was answered the was so incredibly rude. I…read morewas having severe tooth pain and she said, we have dozens of people like you. needless to say, I went to another doctor.

So this was my mom's dental office. Then she referred me, then my uncle. Then I brought my kid,…read morethen I referred my husband. And, none of us have had an issues and continue to come here! Everyone is friendly and personable and talks to you like a friend they just saw last month, not just a couple times a year. They don't try to sell you thing you don't need or make you replace fillings before it needs to be done. It doens't (and never has) felt like a money grab where they tell you to do things that you don't need to get done. Unless you want to, I mean they won't talk you out of a teeth whitening if that's what you want. LOL The parking lot is a bit of the pain since it's one lane so you have to be careful to follow the rules and let the traffic coming in have the right of way, but you get used to it! At least there's parking, for free. You're not paying in a garage so there's that, and that means something in downtown WeHa. Highly recommend if you're looking for a dental practice!

I've been a patient here for probably 20 years. The staff is excellent and I adore that you can…read morewatch TV (with closed captioning on in addition to the volume) when you're getting treatment. I mostly get cleanings here but I've also had oral surgery from their gum guy, Dr. Goldschmidt, who is excellent, informative and actually kind of fun. I highly recommend WH Family Dentistry.

I had my first appointment with West Hartford Dental for a cleaning and the young dentist tried to…read moreget me to come back for elective dental work- a crown over a tooth that may or may not become problematic over time. Maybe the dentist is right- time will tell- but I felt like I was getting the old "upsell" from a fast talking used car salesman pitching undercoating on my car.