I called them on the phone and they scheduled me for 9:45 a.m. a couple days later. A day later, they called me to tell me they double-booked and would I mind moving my appt to 3:00? I said ok. I received a bunch of texts asking me to confirm my appt. I did confirm my appt. When I arrived, I passed by the salon and couldn't find it so I called them. The girl at the phone had to put me on hold so she could ask someone for help. I was so close-- honestly she could have looked out the window. So I arrive and can barely squeeze my car between other cars and the house to get to the lot. Went in and someone else wanted to shampoo me. I said I didn't care who shampooed me but shouldn't the hairdresser look at my hair first since I hadn't been there before? We needed to talk first about some things? So I sat down and waited. And waited. And waited. Clearly another girl was mid-way into her haircut with the hairdresser I was scheduled with. No one said anything to me about anything. The two other clients weren't friendly at all. At 3:21, I got up and left. I feel this whole experience was unprofessional. I won't be back. read more