This is the first dental practice I have been to that has really good front of house staff. All receptionists I have encountered seem knowledgeable not just about billing or paperwork but about dental procedures as well. I specifically appreciate Katie, she has taken a lot of extra time over the past year to send me information regarding my care and follow up with me to make sure I am scheduled. The Dentist I see, Dr. Peter Yonan is excellent! The facility is VERY clean, modern and nice. read more

Nice people, professional and very helpful and informative. My teeth look great. I'll be back for further work. Already booked my full exam and looking forward to it! I will recommend them to my clientele. Thanks guys! read more

The dentist was friendly and I was having a good visit until the dental hygienist decided to aggressively clean my teeth. I didn't realize until after the visit that she has taken gum tissue off in SEVERAL areas during the teeth cleaning portion of the visit. She even said for me to "relax" and let myself be "pampered" before she started cleaning. WOW! I left my first visit in shock after viewing in the bathroom mirror the missing pieces of my gums and was also given an estimate of $478 for two teeth fillings. Needless to say I couldn't make myself go back. They are also very aggressive at getting you to commit to an appointment. They don't let up! I went to see Dr. Wiley at Pilot Butte Dental to establish care after a friend recommended him. He checked my teeth and told me that the two spots on my teeth were NOT CAVITIES. He would keep an eye on one of them and that the x-rays also showed everything was normal. His office also quoted me around $250 for two fillings (I had to ask since I had been quoted at $478)! Lesson learned. Be weary of Awbrey Dental! Their dentists are shady! Get a second opinion of any tooth filling they recommend. They are in it for the money! And definitely be careful of their dental hygienists. You may end up having bits and pieces of your gums missing too! Find a competent doctor and staff elsewhere! I am just shocked that this place has so many 5 star reviews in Google. read more

I had the best experience with Awbrey Dental !! Dr. Primley and Loni were not only professional they were so personal and made my experience superb ! My teeth look great and my dental anxiety is now at an all time low with the care I received! read more

Love my Awbrey Dental Family! In for my regular cleaning today and checkup and everything was amazing as usual. read more

Bend Family Dentistry - Colorado Ave - Awbrey Dental Group Civil War Party! Can't wait till this party, I came last year and can't wait till this one! Free food and drinks - Cosmetic Dentists Near Me - Bend, Oregon

My husband and I were in need of a dentist and scheduled an appointment with Awbrey Dental Group. Everyone was extremely friendly and thorough through the exam and cleaning. I was very happy with them (although I did feel I was being up sold at times). Beware though - they won't tell you if they are in or out of network with your insurance. We have great dental insurance that covers all preventative work, but made sure to always ask if we owed anything incremental after each visit- to which they always said no. On the 4th visit between my husband and I, I get informed that our insurance only covers 80%. They said I owed $27 for a cleaning, so I paid it. Odd in my mind as I've never paid for a routine cleaning, but minimal enough. After reaching out to my insurance to confirm this 80%, I find out that Awbrey Dental is out of network! I called Awbrey Dental to verify what we owe as a family and was suddenly informed we owe over $250 between my husband and I, for a new patient exam and preventative cleaning!!! (Usually it is $0). I am extremely frustrated as no one EVER informed us that our insurance didn't cover it and we never received an estimate for what we'd need to cover. We submitted our insurance info well in advance of our first appointment as well, so ample opportunity to inform us. I sent an email to them and never received a call or email back. As much as they seem to care about their patients, they appear to focus more on selling you on dental work than being honest with the finance side. They are clear and detail oriented with dental procedures, so you'd expect them to be the same on the billing side... read more

My initial experience was very positive, but when I went back for the follow-up they had not scheduled enough time to actually do the follow-up procedure and wanted me to have an x-ray and let them poke around and NOT finish the work, and then schedule yet another appointment to finish the work. This was not what we'd agreed upon, so I left. I was also told, at the initial visit, that I would be charged for that day and some of the follow-up. When I asked for that second part to be refunded I was told I had not been charged, but I had. If you can't run your schedule you do not get to poke around in my mouth. If your billing procedures seem to lack integrity, I am done. I have found a different dentist to finish the work. I expect practitioners to not only be skilled but to operate ethically and professionally. read more

They completely ghosted me after ripping me off for their Clear Correct treatment. I seriously can't believe it. Over 5k down the drain and my teeth are worse off. Please trust me and know that you will be better off elsewhere. My girlfriend also needed to go elsewhere to fix their mistakes after they messed up her fillings. Don't be fooled by the nice facility and friendly people. They're very bad at what you actually pay them to do. read more

I went to this dental group for a cleaning. I am searching for a dentist so I thought I would try this practice. The cleaning was great but I felt the dental staff tried to sell me on "other services." I liked the staff but I don't like the printed articles handed to me on why I should get more work done. After I got the cleaning and they wanted me to come back in 4 months for a follow up, not the usual six months. Overall friendly staff but pricey. I am still searching for a dentist... read more

Finally a dentist I love! When I called to schedule the members of the team were super nice and helpful. When I got in I've never had a dentist spend so much time with me or have both the front desk and back office be so attentive and friendly. It sort of feels like a spa when you go here, you get lavender hand towels and get to watch your Netflix show! They explained things so well and I was even given a printout breaking down what my insurance will pay for and what I'm expected to pay. I rarely see those numbers until after procedures are done. I love Awbrey Dental! read more

Dr. Wasserman and staff were stellar! Facility was clean and organized & the care was fantastic... pricing was kind of crazy, but what dentist office isn't? I was truly a fan of this group & will definitely continue my care here in the future. read more

I've been using Awbrey Dental for close to 20 years. The first thing you should know about me is that I am a big baby when it comes to dental work. This is why I will only use Julie at Awbrey Dental for my teeth cleaning. She is very gentle and conscientious. I have never found a Hygienist to match her skills in making me feel comfortable, which is why I am compelled to write this review. As my Dentist, Peter Yonan has been exceptional. He also knows I'm a bit squeamish about dental work. (He always reminds me to keep breathing... haha.) Over the years he has taken very good care of my mouth. He is gentle and attentive, which is really important to me. To be honest, I was not born with very good teeth. Soft, and easily chipped enamel. Dr. Yonan improved my self esteem tremendously. Once upon a time I had a crooked smile, unconsciously hiding my imperfect teeth. Dr. Yonan changed all that. I believe he genuinely cares about my oral health. He has never tried to up sell me something I don't really need, but instead listened to my concerns and addressed those problems. I have never heard anyone say "I love going to the Dentist!" If you are like me, it can be daunting and a bit scary. I could go into detail about the work I've had done here (which has been a lot!) ... root canals, extractions, implants and crowns but ultimately I just want to share that the care I received was thorough, kind and caring. I have been and remain thrilled that I ever had the good sense to walk into their office and I hope this review helps others. read more

When it comes to dentists, I look for a few key things and Awbrey Dental hit the mark on all of them! 1. Expertise 2. Honesty 3. Thoroughness 4. Cleanliness 5. Comfort They were also refreshingly straight forward on with me on what my insurance would cover and worked with me to prioritize treatment in a time line that would maximize the amount that would be covered by insurance. Dr. Peter Yonan was particularly nice to work with and took extra time to explain things to me in great detail. I'll be working with them on a crown replacement (no small feat!) and know I am in good hands. On a side note: Mara did my cleaning and was fantastic too! read more

Heartless careless and not friendly. 40 minutes telling me I didn't have insurance even though they had my card.. original dentist passed me on to some other dentist. I will never have a good thing to say about these people.. read more

The staff at Awbrey dental is incredible. I was visiting Bend from Canada and had a dental emergency that required a root canal. It was my first one and Dr. Peter Yonan rearranged his schedule and helped me out so i could enjoy the rest of my vacation. The pain was gone and the procedure itself was extremely professional and painless. Thank you Awbrey Dental and Dr. Yonan read more

this is my dentist, but they are always up selling and telling stories of if you don't do this this will happen. My insurance company pays for good dental work. Not all the extra willy nilly stuff. If you are not a savvy consumer, you may be taken. I Just got taken for adult flooride (sp) treatment cost my out of pocket 51 bucks. Insurance did not pay. Not happy consumer. read more

My husband went to Awbrey Dental for years. A year and a half ago they told him he had 4 cavities. They were not bothering him so he was in no rush to get them fixed. Not having dental insurance, we waited until the 1st of the year for my FSA funds to kick in so we could pay for them to be fixed (over $500). He went ahead with getting them filled. Since he still had no pain from the remaining two cavities we decided to wait until the 2019 FSA funds were available to fix those. Out of convenience he decided to switch to a Redmond dentist (since that's where we live now) and they told him he did not have any cavities, and when he showed them the "estimate" from Awbrey Dental they said there were no cavities in that area and he has a clean bill of health. They could have been dishonest and said he had those cavities too just to make a buck but they were HONEST. I'm glad we didn't pay almost $500 out of pocket for get those fixed at Awbrey Dental. And who is to say all the other cavities he's had were even real!? Very disappointed but thankful for honest dentists like Redmond Dental Group. read more

My family and I are new patients of Awbrey Dental. My husband and son have an amazing dentist by the name of Dr. Palladino and she is just wonderful. Made our 6 year old love going to the dentist and his first experience a great one. Dr Palladino and her assistant Tina were just extremely sweet. Made our son laugh, and really enjoy what they do. She is also my husbands Dentist, and after a long string of bad Dentists, he is finally happy with the work he is getting done here. The staff is wonderful. The the front desk are so friendly, so kind, and just patient. We have met Teresa and Katie who spoil our son, and are just so friendly with the rest of us. They really are part of the whole experience and make you feel at home as soon as you arrive. I love it. Now, I am the one with the phobia. I fear the dentist like some fear spiders or earthquakes, heights, you name it... My fear of dental tools, noises and ambiance of the place keeps me as far as possible from the place. But now, my son is getting older and I have to be a grown up and show him mommy can do it too. :( lame! But ok.. I had a consultation with DR. D before even being poked and prodded with dental tools and he put me at ease about what to expect. He assured me they would do anything to make me feel more comfortable and safe. He and his team did not mock my condition, did not tease me, let alone make me feel like the idiot about how I felt while talking about my fear. Dr. D and his team really took the time to talk me down and ease my fears. So ok.. I've been in twice now for work, and I'm hoping each time gets easier. As Dr. D says, the hardest part is getting in through the door and it's true.. Once I'm there I can handle a lot.. It's the anxiety of arriving that drives me crazy. To be honest, even while I'm there I'm shaking, sweating and a total mess.. But I don't feel judged my anyone there. They take extra precautions to make the experience and easy one and I love that. The staff goes out of their way to take care of you.. From warm blankets, and Dr. D's assistant (I know I'm going to spell her name wrong and I'm so sorry!) Kylie was so wonderful. She let me borrow her iPhone to listen to pandora to drown out the noise of the dental tools. How awesome is that? I truly felt taken care of, and mainly understood. Understood that I have a fear, and no matter how irrational, they helped me through it and helped me feel normal. So I am thankful to them and will continue to come here. Dr D has such a calming presence and helped put my mind at ease. If you're looking for a good empathetic Doctor, please try this practice. They are straightforward, caring and all around good people. You won't regret it, and they have our business for the remainder of our time in Bend. Last thing I'll say, I've read reviews about them trying to upsell you, or charging more for certain services by this hasn't been my experience. They never have forced anything on me or my family that we didn't go In there looking for in the first place, so I can't speak to that. I feel the billing process is very simple since we pretty much know what to expect when we get there. Alright, rant over! Thank you Awbrey Dental group! You all rock. read more

Beware i went to this dentist for a cleaning but on the first visit they did an exam and perio charting they then told me that i had some perio problems and told me i needed a deep cleaning and scaling which would cost around $1000 verses $100 for a normal cleaning i was shocked as i had never been told by my previous dentist i had a problem.They also wanted to give me a $51 Fluoride treatment which is debatable if this has any benifit for adults. I got 2 more opinions from 2 different dentists and they both told me i did not need the deep cleaning. i am not sure if the Hygenists in this office work on commision?? read more

I had tried 2 other Dentists in town when I found Dr Anne Scott. I am so happy with her Dental care. I am a nervous patient and she is sooo nice about this. I like my husband to come into the exam with me to calm nerves and they have been very accommodating unlike my last dentist. I will say they are about 25% higher cost than the other Dentist but their customer service makes it worth it to me. Other's mentioned the upselling and they do that but I understand a business needs to bring in more revenue. I listen and make the decision for myself and say a firm no when I don't want the procedure such as fluoride treatment. read more

This review discusses my experience with Dr. Dunscombe (Dr. D., as he's referred to) and Julie, the hygienist. I have only good things to say about Julie, who is an excellent communicator, extremely competent, and thoroughly understood my alternative philosophy about dentistry, which was obvious in her entire approach and aftercare. Dr. D is a really nice guy, so as a person I have no issues with him. Professionally, however, that's what really matters for those of you looking for a good dentist. If Dr. D. really understood my preference about alternative dentistry he chose to ignore it. One example was his choice of using fluoride, which is a known endocrine disruptor. Most people in the industry have all drunk the Kool-aid on that one, believing it's as good as Monsanto's 'Roundup.' During two visits with Dr. D. his breath was the worst I've encountered in a long time, which surprised me for a dentist. I was able to get past that. Dr. D. did let me know that at any point if the pain was too much to let him know. There's a point for Dr. D. It was during the process of getting the temporaries off, and the crowns installed, where the issues became noticeably unprofessional. For starters, there was so much banter between the tech and Dr. D., that I felt like a piece of meat on the butcher's table. It felt rude and inconsiderate. Later as the crown process was coming to completion, without communicating directly to me, he handed me off to the tech to finish cleaning up the excess cement, which she failed to do successfully. There was a piece of cement between the two crowns that took a few weeks of flossing to remove. I did report this, along with my entire experience, but never heard anything from Dr. D. My conclusion was we had radically differing opinions of doctor-patient relationships and professionalism. There were other issues about the tech, which I also mentioned in my feedback to them. Again, I heard nothing from anyone about those issues, not even a 'we're sorry, and we want to make it right.' Perhaps it wasn't the first time, and possibly it was already determined it was not something that could be addressed. Not sure what their thinking was. The staff were always pleasant. Dr. Scott substituted for Dr. D. on one occasion, and I found her a bit cold and uncaring. Not my cup of tea, and obviously I was not her cup of tea either. When a dentist is receiving several thousand dollars from me for a service, I expect he and his tech to be focused on the task at hand, not bantering about what they like to do for recreation, and office politics. I even asked the question in my feedback to Awbrey Dental, "Do you have a different performance standard, and a different way of defining care than I am expecting? Humans are imperfect, and I do not expect perfection at every turn. I do expect courtesy, respect, clear communication, and caring followthrough. Communication and caring followthrough are Dr. D's weak points. Hope this is helpful. read more

Such a great environment! Beautiful building, the staff is so friendly And helpful. Couldn't not ask for a better experience!

Best Staff! Everyone that works there is amazing. If you're looking for a great dentist in Bend I highly recommend choosing Awbrey Dental. Each dentist does such an amazing job, they make going to the dentist so much better. read more

I recently switched my dentist in Bend to Awbrey Dental Group. Everyone from the hygienist, office staff, and the doctors are so nice and welcoming. One of the of the things I really like about this dental practice is that Dr. Yonan was able to complete oral surgery procedures in office without needing to refer me out. I also had Awbrey Dental Group remove wisdom teeth on my children by Dr. Wasserman and the procedures very comfortable for both of them. We think she's great. If you're new to Bend or looking for a new dentist, I highly recommend Awbrey Dental Group! read more

My experience at Awbrey Dental Group was second to none. I have had a fear of the dental visit my whole life. Dr Wasserman provided a very professional and comfortable atmosphere. She allowed me a peace of mind that I have never had at the dentist. I highly recommend Awbrey Dental Group and Dr. Wasserman. read more

Thank you Awbrey Dental for everything. Mostly for providing the type of experience that you do. I have had some less than positive experiences at prior offices and I have an overall fear on top of that but.... I knew I should go and I finally just bit the bullet and went to Awbrey Dental Group after a friend referred me. The front desk gals were super friendly and had a way of knocking some of the fear right out of me. Then I met Dr. Quigley! Wow. He is professional, caring, and really took the time with me like I've never had before. My next appointment was for hygiene with Mara, she was absolutely awesome, from asking me plenty of questions about what I was comfortable with to just holding a good conversation that gave me little time to feel my fears. She was gentle, had the best patient care manners and honestly I can't say enough about how she literally calmed every single fear I had. At the end of the visit Dr. Quigley came in to see me again - he is amazingly personable, and assured me making me feel so much better. If you haven't been to the dentist for awhile and you're hesitating, or you just want to go someplace amazing, you should stop now and pick up the phone, this staff will put you right at ease. Thank you Awbrey Dental Group, you are all in the exact business you were meant to be in. read more

Dr. Anne Scott has been my all time, lifetime favorite dentist. I have been a customer for close to 10 years. I have read some of the negative reviews and can say when it comes to my health and my teeth, I would rather have a dentist "upsell" me and take care of preventative issues before they become too costly. Awbrey Dental Group are simply "top notch", "the best" " superior in every way" and run a small business very well. They are all an awesome team. They are friendly, precise on their estimates, always have a great attitude and present great smiles which is their trademark. I will continue to go to this dental office until they retire from the profession. I am very happy with the pricing, insurance billing and superb service and quality of people. I would refer anyone I know to this office. To the team at Awbrey Dental.... THANK YOU FOR BEING AWESOME. read more

Amazing place to get any dental needs filled. They are very fast, knowledgable and so very friendly! Awbrey Dental is the best and I would highly recommend them. read more

I was at 10 barrel this weekend in from NYC and I literally cracked my tooth half way into my first beer. I called 4 emergency dental offices in Bend and no one could help me at 2:45 pm on a Friday because they were closing. Awbrey Dental was my 5th call and they saved the day. They took me in without any hassle and really came through for me. I was in for my family vacation weekend and had they not come through I would have had to go back into the city missing my whole family vacation. No only did they take care of me the staff was amazing. Professional whilst keeping me laughing in pain from a cracked tooth all the way to the root. In the end they had to remove the entire tooth and even that was fun. Laughs all the way till it was popped out of my mouth. We even got a cool hat at the end. Love you guys for saving the day annnnd I think I may just have to come back every year for dental care read more

Unfortunately our most recent experience at Awbrey Dental has had NEGATIVE LIFE ALTERING EFFECTS for my daughter. Dr. David Dumbscom took out my 15 year old daugter's wisdom teeth. He severed her lingual nerve and she now has no taste or feeling on the ENTIRE right side of her tongue. Isn't a widsom tooth extraction supposed to be a relatively common procedure? She had no complications, said Dr. Dumbscome. She had her teeth extracted on March of 2018. Due to this situation, she mostly chews on the left side of her mouth. She experiences severe pain on her left jaw as a result. She has difficulty opening her mouth and eating. We have been to Portland to see a specialist, we are currently working with a doctor here in Bend, a different one, thankfully, and my daughter is involved in Physical Therapy. Not only has this inflicted severe pain and stress on my daughter and our family, quality of life, not being able to eat...We have incurred thousands of dollars in medical bills. Awbrey Dental has NOT been supportive or shown the least bit of concern that this tragedy took place in their establishment. The owners did call me back after I reached out to them and were slightly sympathetic. WE had to reach out to them. How did they not know that this took place to one of their patients? My husband and I had been patients of theirs for years and we were pleased with our care. The difference is that when all was going well, no problem. SADLY, now that there has been a complication, not going well, they have not been supportive and caring in the least bit. I would seriously consider your care with this establishment, as they have let our family down and not supported us through this. My 15 year old daughter will never have the feeling or taste buds on the right side of her tongue for the REST OF HER LIFE. read more

The whole family sees these dentists and although Anne Scott is friendly, I would not recommend this dental group to anyone new in town. As you can see from many other reviews, they break the cardinal rule of the patient-doctor relationship--that is--you cannot trust them to give you the true picture of your dental health because they are always upselling you. After my daughter, who had gone to them for years, turned 20, they took advantage of her and sold her expensive dental work for which I found out after the fact the front office woman bullied her into writing a check for almost $1000 out of her own pocket rather than billing her insurance. I had to intervene and in the end they owed my daughter money (the insurance more than covered the ridiculous up-sell of work). If they stopped upselling, got rid of the rude, low-brow front office billing woman and stuck to patient-oriented dentistry they might have a chance...otherwise, I would steer clear of this group. read more

Nice friendly staff, appt easy to schedule. First exam thorough but dentist applauded how great shape my teeth and gums were in. Had a couple of four's. went in for cleaning sat down, hygienist immediately wanted to schedule a plan for periodontal work as I had several five's. funny I said the dentist didn't call out even one five and now I am here looking at X-rays and there were five five's. had my whole family scheduled, have since cancelled all. Switch and bait at best....... read more

These guys always take care of me, I've been to many dentists who who are impersonal and somewhat rough. I pay out of pocket to go here over going to Advantage, I like people who are the same whether you are in the chair or in the market. I know they are pro and the office ladies are on it! read more

In most cases I despise going to the dentist... Who wants someone you barely know putting a high powered drill in your mouth? That was my thought when I walked into Awbrey Dental. Upon walking in for my first appointment I was greeted me and didn't get right down to "dental" they got to know me. Every time I walk in I don't think of the fear I have felt with other dentist. They make me feel like family. I can't imagine a better experience and a better team to trust with my healthcare! read more

After being a patient at Awbrey Dental Group for the past several months, I can't imagine going anywhere else. Thorough, professional, friendly dental CARE is what I've gotten there. I feel like I'm a participant and not just a bystander in my dental treatment now. Dr. Yonan and his staff are great! read more

Rude, sloppy, and rough. It took 4 visits for Dr. Anne Scott and her husband Dr. Peter Yonan to make a retainer that never fit and in the end Scott blamed my awkward mouth and refused to give a refund( her office, after many complaints, did refund the physically painful, time consuming, & annoying process). They seem to have a high turn over rate of blonde hygienists and office staffers too. Worst dental experience I've EVER had. read more

please wake up people, insurance does not pay for dental care , the insurance companies only give you a little help. in 1960 dental insurance covered 1000 dollars a year with very little restrictions. today the average per year maximum benefit is around 1200 dollars a year. at best insurance is just a little piggy bank for your teeth read more