SO Glad to find PureCare Dental. ...not only did they find an immediate appointment for my husband, who was needing an urgent procedure, but the x-rays, exams, and consult were very thorough, I was able to transfer both of us to this dental office easily. We plan to keep them the rest of our lives! Secondly, the entire staff, from the receptionist, hygienist, tech, and doctor were kind, caring, professional, thorough, and most of all, gave us CLEAR information on what to do next. It was such a relief. No trying to get us to agree to procedures that weren't necessary. We had been led to believe that my husband needed a lot more work done than was actually necessary. Making the call to PureCare was a smart thing to do, and there is one less thing to worry about in life!:) read more

Very professional dental group. The membership club has worked well for me. The hygienist takes time to point out what I need to do to improve my dental health read more

I first visited early last year to get a cavity filled. I hate the dentist like most people. First impression: beautiful office, very friendly staff. When I was taken back to the room I was offered "comfort items": bottled water, a blanket and chap stick. Yes please! I was just there today for a root canal. It sucked because it was a root canal but I felt very taken care of. I got my blanket, my water and my chapstick AND a heated, lavender scented neck wrap. It made it a little less crappy and made me feel taken care of. During the procedure, they stopped whenever I needed them to and they addressed my concerns. I can't remember the dental assistants name but she has cool shaped glasses and she's the best! Please tell her thank you! Dr. Caswell is also great! I will be taking my kids here from Now on read more

The staff all seem very kind and helpful but they overcharge for services and recommend treatments that are not needed. They have you sign a missed appointment statement when you first start services and it is for 5 missed appointment, even if you have been with them for 8 years or 8 months. That seems a little ridiculous IMO. read more

Only came here for a teeth whitening for my husband .. the place was clean and nice , the people were friendly and knowledgeable especially Vanessa who didn't bat an eye when we changed our appointment after she'd already set up everything from a zoom type whitening procedure to just making take home bleaching trays. I really appreciated that : ) Go here get your grill whitened : ) read more

I have had nothing but problems with any teeth they worked on. Every time I went there was a new dentist. One crown has been replaced twice and I still have problems. I was a membership patient for several years and I have since moved from Bend. I do not recommend Pure Care. The hygienist are great but I definitely would not get any substantial dental work done read more

This updated rating solely reflects the friendly service I received during my last and only visit in 2013. I'm giving them a 5 star for customer service but averaging it out to a 3 star because I'm still living with the repercussions of the dental work I received. Since then I've had the problem tooth worked on several times and the issues have seemed to be resolved, however it will continually be a nuisance for the remainder of my life. As mentioned the staff are very friendly and have reached out to me to let me know that Dr. Veitschegger, the dentist who performed the procedure, had moved out of state several years ago. I don't believe it's fair to leave a one star rating if the issue has been corrected so to speak. The staff were friendly and professional and I trust that they make every effort to hire competent doctors. I'd also like to add that Dr. Veitschegger was relatively young and likely newer to the profession. Everyone makes mistakes especially when they're new to an industry. read more

As a new patient (though not new to dentistry) I was very pleased to receive a personal phone call from Dr. Eric Cadwell, prior to my first visit - never had that experience! Dr. Cadwell listened to my concerns and addressed each of them with the utmost sensitivity and brought up practical and effective solutions. In addition, the main office staff is knowledgeable, professional and courteous. Especially would like to thank Jasmine and Velvet. read more

I chipped a tooth (big chip, front tooth, eeek) and had made an appointment with another dental practice, but they called me a few hours before my appointment to let me know the dentist had to reschedule- but couldn't get me in for over 2 weeks! I cried, I panicked, and called 3 other practices before reaching out to PureCare. Mind you this was at 12pm the day before Christmas Eve so I was pretty sure I'd never get an appointment until the new year. PureCare said the dentist could see me in 45 min. I got my butt to the office and they fixed my tooth in 20 min and it looks great! I'm so grateful and will be switching to this dental group for good. read more

I love how friendly and professional everyone is at Pure Care Dental. From the moment you enter the building until you check out you are greeted with warmth and smiles. They really seem to care about your dental health. read more

First, like most people, I'm not overly fond of going to the dentist. But PureCare Dental has been such a positive experience, I'm compelled to say something about it. My teeth have traditionally required deep scaling, as opposed to the basic cleaning that most people get. This has traditionally been a painful experience that I dreaded, but that all changed at PureCare. The hygienist is simply the best I've ever encountered. Gentle, accurate, thorough, and it's made a huge difference in both how my teeth look and feel, and the way I feel about going to the dentist. I also had a root canal done recently, which was not nearly the negative experience that people make it out to be. Relax, get into a zone, and let the doctor perform his excellent work. Highly recommended, both for routine hygiene and more complicated work. Best I've ever experienced. read more

I'm gonna say I don't write many reviews but this is a must.. Like most people I have high anxiety when it comes to dentists and had not been to one in some time..I called in the early am and told them I had thought I'd broken a tooth they got me in that afternoon, did a partial cleaning and told me I had not broken it, Dr. Ritacca was excellent he didn't push any unnecessary services and everyone was very welcoming, warm and made it actually a great experience!!! I am happy to say I have found my new dental home and will now certainly go on a regular basis. Special thanks to Calli (dental hygienist)for being so wonderful with the whole experience you were fantastic!! read more

I've been going here for years. The dentists are uniformly great, espcially Dr Caldwell, as are the receptionists, but I've had terrible luck with their hygienists. I put up with a political lecture from a hygienist right before the 2016 election as well as bad body odor from another, but recently I saw another hygienist on her first day in the office and she left my mouth bleeding and sore, so I complained for the first time. The receptionist was very apologetic and said someone would call me to address my concerns, but I never received a call. I'm going to try my luck elsewhere. read more

I would also like to add that I received a call from this dentist's office somewhere after about a year and a half of visiting them. The purpose of the call was to ask me to send positive reviews of their office to Yelp and another review site. At the time I was pleased w/them because they said I didn't need any care and my teeth were fine. The dentist I had at the the time was Dr. V, very kind and fun. Keep in mind that they lobby their patients to make these good reviews. read more

I can't give enough good reviews on PureCare Dental! 1. My husband and I both had dental emergencies within a few months of each other. Not only were we both seen immediately, but when we had an issue on a Saturday afternoon, Dr. Caldwell called us (on his day off) to discuss options. 2. Dr. Caldwell called both my husband and I after our procedures to check up on us. Uh, where else on earth does the actual DENTIST call to see how you're faring? 3. I got to watch Shrek 2 during my long procedure. AMAZING! 4. If you don't have insurance, no big- PureCare has amazing monthly dental plans that can aid you in getting back to optimum dental health without completely breaking the bank. (IE: It includes Full xrays, two cleanings, and discounts on procedures...) I highly suggest PureCare! If you want superior treatment that is. :) read more

Had a gift certificate to get trays and bleach to whiten my teeth. Picked up the supplies. The trays fit perfectly. The people were nice. I was able to make the pickup without having an appointment or waiting for an open chair. Pretty simple procedure. I like this place. read more

Dr. Caldwell and staff are pretty great, but you could figure that out from reading the other reviews. Aside from being super caring and thorough, they are really amazing if you happen to have a horrible fear of dental work, like I do. Dr. Caldwell was understanding and compassionate while doing my basic exam, and didn't scold me for waiting almost three years to come in (instead, he gave me kudos for working up the nerve to come in when I did). Callie did my cleaning and she was so gentle and kind, I couldn't believe it. She was verrrry careful with my ultra-sensitive gums. She gave me a blanket and a warm compress for my neck to help me relax. Awesome. If you have a dental phobia or are looking for a "dentist for cowards" I highly recommend these folks -- ask for Callie for your cleaning, and stop putting off your next dentist appointment! (Oh, and their offices are elegant and feel more residential than the usual hospital-y dental office decor. Even the interiors were soothing!) read more

I am so pleased with my first visit with Dr. Cadwell and his staff at PureCare Dental. I was impressed with the pleasant office and state of the art imaging equipment. The staff was friendly and personable. Dr. Cadwell took time to get to know me before doing a thorough exam. He even personally called the night before and asked if I had any questions or concerns. Wow! I felt very comfortable and usually I am nervous in a dentist office. I highly recommend PureDental. read more

Fabulous experience! Previously I needed sedation for a teeth cleaning so my biggest trepidation in trying a new dentist was how gentle the experience would be. I WAS NOT DISAPPOINTED!!! Dr. Cadwell even called me the night before my first appointment - impressive! He and all the staff were so kind and caring and gentle. I actually look forward to my 6 month cleaning! Thank you for such a wonderful new patient visit! read more

Pure care got me in the morning I called, this morning. I had a crown pop off. My dentist was going to make me wait a month to get in. My husband's dentist 2 weeks. Pure Care took care of it in 30 minutes this morning. That's what I call 5 star service. They are now my new dentist. read more

The office is run to line the owner's pockets with gold. His policy which wasn't explained before I came, is that he MUST do 4 xrays per year according to the Oregon Dental Poo Bah Association. First of all, excessive X-rays are not good for you unless there is a good reason to have them. My teeth are in good shape. Secondly, the Oregon dentists, including these PureCare dentists, are colluding to take away the customers freedom of choice by mandating these unnecessary X-rays or they won't clean your teeth. I hope this dentist goes to the doctor, soon, and his doctor mandates that he have 4 DREs per year, just for fun, and not because he really needs it. Same deal, huh Mr. dentist? If you have the courage, I would like to talk to you, the owner... read more

I was extremely impressed with Dr. Cadwell's expertise and professionalism. He took time with me to explain everything carefully so that I could make an informed decision. The entire staff was pleasant, efficient, and responsive to my needs. read more

I was greatly impressed with Dr. Ritacca and staff at PureCare Dental. Everything and everyone was friendly, professional, thorough, and up to date technology wise. Never once was I uncomfortable or thinking they were overdoing it. I actually enjoyed the experience and know without a doubt, I'm in the best hands possible with my dental care. Very grateful for finding PureCare Dental. read more

Dr. Ritaca and everyone at Purecare are not only the most capable people for the job, they are also some of the nicest people I have met in Bend. Reasonable pricing and great people! Definitely my go-to place here in Bend. Purecare is a bit odd to find, it's in the same building as Cheerleader Grill! read more

I've only been here once to have a chipped tooth fixed, and it was a great experience. I wish my insurance didn't change or else I would still be going to this place. read more

The PureCare dentist was really good. I am very particular and expect the best care and service for health care. I needed to find a dentist and was overwhelmed by the amount of choices in Bend. So I narrowed it to 3 and then finally chose PureCare. My son and myself had our first visits 2 weeks ago. We were greeted warmly by the receptionist in a very stylish office. You know I was, like most folks, a little apprehensive. I mean I am choosing a person who will eventually be using drills and sharp instruments in my mouth! We had our exams and then a teeth cleaning. My son liked his dentist, whom I didn't meet, and the same goes for me. I was impressed by his professionalism and concern for me. So I just wanted to give credit to the staff there for my good cleaning and say I look forward to more dental care with them. read more

Staff is very knowledgable, and takes great care in their preparations. Clean and friendly environment!

I've been lucky to be a patience of PureCare Dental for two years now. I LOVE THEM. My last appointment was the first time I met Dr. Ritacca. He was GREAT! Funny and made me feel at ease. As always, Pure Care Dental, I would HIGHLY recommend. This is coming from someone who has been known to "punch" the Dentist because of hitting the "wrong spot". No "punching needed" at Pure Dental!!!! read more

Our whole family goes to Pure Care Dental. Easy and efficient with all the necessary services included such as teeth cleanings twice a year, x rays once a year and fluoride treatment once a year. The staff is always friendly, greeting you with warmth and a smile and very professional in their care. Great find! read more

Fantastic experience! I went in for an emergency visit- same day I called . I was having such bad tooth pain I thought I may need a root canal.. Dr Ritacca was able to identify that my bite was uneven, that the tooth in pain as well as a bridge on that same side- were somehow uneven with the other side - he did a quick fix to make the bite better- and I was feeling so much better by that night ! He was very friendly and really put me at ease. Thank you- I'm feeling so much better now! read more

When did you ever get a call from a Dr prior to your 1st visit to welcome you and ask if there's any concerns that you'd like to discuss before your appointment? My first!!! That is just the beginning of the Professionalism and the relationship that you'll get with Dr Cadwell. I've had good dentists in the past but Dr Cadwell is truly A-M-A-Z-I-N-G. From the state of the art equipment to his knowledge and the thorough explanation of what's specific to your needs. His office staff brings a fun and upbeat vibe that also reflects professionalism that he can be proud of. I will be recommending PureCare Dental with 100% confidence. read more

The crew at PureCare are fantastic! From the moment I walked in the door I felt at ease. I have always been one of those people who hated going to the dentist, but I no longer feel that way. Dr. Cadwell took the time to take pictures of all of my teeth and explain exactly what was going on. I never had a dentist who actually explained what he saw. When I left, my teeth felt amazing! They also filled several cavities for me in another visit. Dr. Cadwell was very gentle and I felt zero pain. I was impressed that I even received a call that night to make sure I didn't feel any pain or uncomfortableness. I highly recommend PureCare Dental to anyone who is looking for a dentist office who truly cares about their patients and their teeth. read more

I had a awesome cleaning by Callie, she was friendly, knowledgeable, funny, warm. I really enjoyed her expertise ! I was very satisfied with the easy quick scheduling, prompted emails. The gal in the office with sliding window was very knowledgeable and friendly. I highly recommend pure care. Beautiful office as well... read more

I recently had my first visit with Pure Care Dental in Bend. The whole experience was great. Dr. Cadwell had phoned me in advance to discuss my upcoming visit and any concerns I might have. Very nice customer service! Upon my arrival everyone was pleasant and the office environment was calm and welcoming. Everyone with whom I met was professional, thorough and courteous. As a patient without dental insurance, I really like their membership program. I'm looking forward to being a patient of this office for many years. read more

Dr. Ritacca and his staff are AMAZING! I hadn't been to a dentist in nearly three years because of a terrible experience at a different dentist, and although I was very embarrassed about it, I knew I couldn't put it off forever - especially once I chipped a back tooth. I picked Dr. Ritacca based on his Yelp reviews, and those five star reviews were spot-on. I let him know I would be a nervous patient, and he went out of his way to make me feel comfortable and reassured me that I hadn't ruined my mouth by lagging behind in my dental care. ;) He determined I would need a crown on that back tooth, but encouraged me to go through my new patient appointment and my cleaning before I decided if I was comfortable with him doing the work and that there was no obligation. But after about 15 minutes, I knew he was going to be my dentist. I was so impressed with his passion for dentistry and with educating his patients. In fact, one of the women at the front desk mentioned he had previously sold his practice and retired, but found that he really missed dentistry and decided to come back to it. His dental assistant and dental hygienist were so kind, and the scheduler and insurance/billing specialist really knew their stuff as well. I really got the impression that all of the employees I encountered genuinely enjoyed working there - heck, I would love to work there if he needed an accountant! ;) read more

Dr. Freimanis saved my tooth! I had a rotting tooth under a crown and Dr. Freimanis was very straight forward that he may not be able to save what was left of the tooth. He worked a miracle and I got a new crown. They also took my Cigna insurance which helped A LOT! Will definitely be back. Thank you. read more

When I was affected by a work emergency, the staff was compassionate and caring. It was easy for me to change my dental appointments and tend to the most pressing issue first. My wisdom tooth extraction was a piece of cake, with no side effects or persistent pain, allowing me to fulfill my obligations at work without interruption. Kudos to Dr. Ritacca! read more

Best hygienist ever! Ienjoyed the doctor and the quick service. Very conscientious professionals all around. Can get a later in the evening appointment so I don't have to miss work! read more

I had not gone to the dentist for over 6 years because i moved a couple of times, got married, had kids, bought a house, started a business and it was hard to justify spending what little money i had on my teeth if they weren't falling out yet. Then a few months ago I went to a business networking function and met Dr. Eric Cadwell. right away away i was impressed at nice and helpful he was all my questions were answered and he seemed trustworthy .So I called a few days later and made an appointment. His office was pristine and I was amazed at how much technology had advanced since I'd been to the dentist last. They took photos and recorded information about every part of my teeth and gums so i would know exactly how they are changing over time.Very cool. He had a good sense of humor and was always concernend about my comfort ( less makita hammer drill ??? etc. ). He never once tried to up sell me on anything, he was just honest and that's all i want from anybody. I would recommend Dr. Eric any day of the week. Last but not least the prices were very reasonable and i feel like a got a good value for what i paid. I'm looking forward to my next visit. Thanks Doc P.s. I wrote this on my wife's yelp account because I can't get into mine. She's a customer too. read more

I appreciated the diligent effort by Dr Freimanis and assistants and his call the next day to check up on me. I feel great. Procedure was to alleviate extreme sensitivity to cold and after only a day, that's gone. Still a little sore, but no problems. Thanks! read more