I finally got the nerve to see a dentist after several traumatic experiences and after researching…read morefor months landed at Bend Family Dentistry. Under the care of Dr. Theda. I had decided on dentures after years of pain and she assured me this was something she could do. A full upper was done. She then told me my four front lower teeth had to go and she could make me a lower partial that looked like a retainer. So she extracted those as well. $8500.00 later she out right refused to finish my bottom partial. Her treatment coordinator simply replied to every question I had with " You have been referred to another dentist." Dr. Theda was paid in full for this work both by my insurance and in cash by me. I have no idea why she referred me. My insurance will not pay twice for same procedure and I am left withOUT four bottom front teeth. The office did offer me a refund but it was so little I can not make my mouth whole until I save enough money to pay for the copays at another dentist. Stay clear of this Bend Family Dentistry NIGHTMARE NIGHTMARE NIGHTMARE

I grew up witnessing my parents and their siblings losing their teeth young. They were children of…read moreimmigrants; poverty and malnutrition in their youth played a role. They grew up over 100 years ago. This gave me a strong drive to maintain my teeth. After a bad dental report from another office, I called Bend Family Dentistry hoping to get a 2nd opinion. The woman who answered immediately went into action to see what they could do for me. Weeks later I walked out of Bend Family Dentistry on 3rd Street in Bend, my teeth properly cleaned and I'm smiling. I witnessed confident employees who love their jobs. I highly recommend Bend Family Dentistry. They provide excellent quality work, show compassion and listen to you, and their prices are reasonable. I understand and recognize good communicators of professionalism. Thank you Bend Family Dentistry!

My husband and I have been going to Mill Point since 2018, and I highly recommend it to anyone…read morelooking for a new dentist. From routine cleanings to more complex procedures, the experience has always been professional, thorough, and genuinely caring. The entire staff is friendly, efficient, and makes you feel at ease. I have been with other dentists who seem to push you for more business but I never felt that way with Mill Point. Their honest consultative approach is what I appreciate the most.

I has the best cleaning with Hygenist Carrinne and the new GBT-airflow machine. It was the easiest…read morecleaning without any sensitivity and annoying high pitch sounds. Carrinne took the time to answer all my questions and my teeth feel super clean and smooth. I highly recommend this office!

I definitely have anxiety issues when I have to have dental procedures done. Today I had a great…read moreexperience having a crown procedure done at East Bend Dental. Dr. Taylor and his assistant Araceli were caring, compassionate and professional. They made me feel comfortable throughout the process. I am so grateful for having this team at East Bend Dental taking care of my dental needs.

They are so kind there! I've been going there for several years now and I love going there! They…read morejust finished making me a denture for my top left side of my mouth! I was working with Taylor but it was both Taylor and his wife who is also a dentist there that convinced me to get the partial! She has been helping me a lot since I've been going there. It's so cool to watch out the windows! I think it looks cool anyway! They are super good at what they do! The wholesome people who work there provide excellent care! When it comes time to pay my bill, the people in the office are so efficient! They are fair although it's expensive to get dental work done! I'm really glad that I found East Bend Dental!

I have OHP which is basically useless for dental so I needed to find a place with an in-office…read moreplan. Alpenglow's is $100 to start then $35 a month which gets you 2 cleanings and x-rays each year and 15% off anything else. My x-rays were quite the adventure. I gagged one time which is normal for me. But the very nice and well-meaning hygienist wanted to help. She asked for a shaker of salt. Someone else in the office said she had one. She then comes over with a test tube of "salt" to put on my tongue to distract me so I wouldn't gag. I was highly suspicious... so I tasted some. It was citric acid. SO acidic it burned. They told me they were going to put a stripe of it on my tongue! So glad I stopped them! Just putting the story here so you can also stop them because wow that would have been awful if I'd just trusted them and had a mouthful of citric acid I expected to be a quick shake of salt. Besides that, I saw Jennifer Montgomery and really liked her. She taught me how to unlock my jaw which no one has ever taught me and I've had jaw issues since childhood. She did a thorough cleaning and didn't diagnose any problems that weren't there which is a huge problem in dentistry. Glad I found someone I can trust!

Weeks ago I had my 2nd and LAST dental appointment at AlpenGlow Dental in Bend. Here is why I call…read moreit LAST: I chose AlpenGlow when I was having trouble with Advantage Dental in La Pine. They had staffing issues. Covid was to blame and having a dentist from Portland who had to drive during snow season didn't help. Reading the good reviews of AlpenGlow, I went for my new patient appointment to get my teeth cleaned there on May 25, 2023. Due to a series of medical emergencies I had to cancel the next cleaning appointments but I went to them on November 14, 2024 and left feeling sad. After seeing what was the X-ray technician, then dentist who did gum check (I thought she was the hygienist because I never had a dentist do this), then I briefly saw THE hygienist as she peaked in the room to say she didn't have time to do my scheduled cleaning as I "needed deep cleaning that would require two appointments". I heard horrible gum numbers I have never heard in my life. I later showed my daughter the estimate and she said it was the 2nd high estimate she heard from them recently. I'm in my 70s and I have had some long-term dentists. I miss the one who retired as he took care of me and my four kids for over 27 years. I know the routine. Most dental appointments have been good for me, but I didn't feel good about the last appointment with AlpenGlow. I felt hustled and I don't even remember their names, if they gave them to me. No small talk. I also wasn't even shown my X-rays which I later realized no dentist has ever done that to me. I was told the X-rays were in the other room I didn't get to go into. Other dentists would have shown them and explained my options. Not sad now. My teeth were cleaned in one appointment by another dentist, and I felt the way I have about the good professional dentists/hygienists in my life and I'm going to return there. Saw my X-rays, no rush. Merry Christmas to me--I saved over $900! So glad I got a 2nd opinion. I got a normal cleaning with the addition of a deep clean of two teeth, not four sections. I only had a topical to help with pain on those two teeth. This is the first time in my life to be told I needed a deep cleaning. I realized that it had been almost one year and six months since they were last professionally cleaned. But somehow I needed a deep cleaning of two teeth. A few teeth below needed a little extra attention but nothing like those two teeth. I have never felt the need for a second opinion but I'm glad I got one. The office of AlpenGlow has a beautiful vista, but I am not willing to help pay for it.

I initially had a great experience with Bend Dental Wellness. I needed a crown and felt very…read morecomfortable with the doctor--he did a great job, and I was happy with the outcome. Unfortunately, things became confusing after that. During my consultation, I was told I could bring in my retainers to have them adjusted to fit my new crown. However, on the day of my procedure, my bill included a new set of retainers that had never been discussed with me. During the procedure, scans were taken, but I was not informed that these scans were for new retainers--I assumed they were part of the normal process. At my follow-up appointment to place the final crown, I was given the retainers. The bottom one did not fit properly, and I was told it would be remade. I explained that I had not been wearing my retainers consistently for a couple of weeks and that my teeth had shifted, so I was not comfortable using scans taken at that time. I also shared that I was unaware retainers were being made in the first place and specifically asked to have both my upper and lower teeth rescanned once my teeth were back in proper alignment. After reaching out to the office manager, I was initially told I would need to pay half to have them remade. After some back and forth, they agreed to remake both the upper and lower retainers. I then wore my retainers consistently for about three weeks before returning for new scans. However, at that appointment, only my upper teeth were scanned, and I was told the lower retainer was already made. I explained that I had confirmed with the manager that both upper and lower retainers would be remade, and even offered to show the email. The technician declined to review it, did not contact the manager or doctor, and instead asked me to try on an older lower retainer. That retainer was molded to my previously shifted teeth and was actively moving my teeth back out of alignment. When I raised this concern, I was told the discomfort was "normal" and that the retainer was fine. I had to repeatedly explain that wearing a retainer based on a misaligned impression could undo the results of my previous orthodontic treatment. This interaction was one of the most frustrating healthcare experiences I've had. I felt unheard, dismissed, and unsupported. The technician would not escalate my concerns, review documentation, or involve anyone else in the office. I contacted the manager again to request a refund. After a long delay in communication, I was informed that I was being dismissed as a patient. I was eventually provided my scans, but it took over a month to receive my full chart records. I was ultimately refunded for the retainers. I work in healthcare and understand that mistakes can happen, but this situation reflected a lack of communication, professionalism, and accountability. There was no follow-up from the doctor, no apology, and no attempt to resolve the issue--only a dismissal as a patient. Overall, I am very disappointed in how this was handled.

Bend Dental Wellness is a wonderful, caring dental practice. They are very proactive, caring about…read morehow dental health affects the whole person. I highly recommend Dr Quigley and his staff.

1-2-26 Can't…read morerecommend Dr. Stephenson highly enough. He's an outstanding dentist who has done a great deal of work for me the past dozen years. All of it was done perfectly and never needed any additional work. He can fix just about anything and will help if you don't have insurance. His staff is simply the best - so friendly, so professional, always accommodating, and caring, I 'm aways very grateful for the excellent dental care at Dr. Stephenson's office. If you're in need of a dentist, call Juniper Dental first!

Best office experience from the front staff to the hygienists and dentist. Had to leave their…read moreoffice due to work hours for a couple years but immediately went back once my schedule allowed and so thankful to be back.

Very professional dental group. The membership club has…read moreworked well for me. The hygienist takes time to point out what I need to do to improve my dental health

I first visited early last year to get a cavity filled. I hate the dentist like most people…read more First impression: beautiful office, very friendly staff. When I was taken back to the room I was offered "comfort items": bottled water, a blanket and chap stick. Yes please! I was just there today for a root canal. It sucked because it was a root canal but I felt very taken care of. I got my blanket, my water and my chapstick AND a heated, lavender scented neck wrap. It made it a little less crappy and made me feel taken care of. During the procedure, they stopped whenever I needed them to and they addressed my concerns. I can't remember the dental assistants name but she has cool shaped glasses and she's the best! Please tell her thank you! Dr. Caswell is also great! I will be taking my kids here from Now on

Been coming here for years,always good never had a problem. Amy is the best hygienist I've ever…read morehad. Highly recommended.

This is an amazing family business with hygienists, dentists, and schedulers who care, go the extra…read moremile, and make visiting the dentist a great experience. Highly recommend.