solid team clean shop! guys know what they are doing saved me in a pinch... highly recommend this…read moreshop

My family has purchased several cars from Jeff that have all been reliable and well-priced. He is…read morehonest, really helpful, and will find a particular car if you're looking for something specific. We also use him as the mechanic to do any work on these cars. I highly recommend working with this business.

After struggling with several other body shops, I turned to DSC Auto Body. They performed really…read moreexcellent services. Unlike other body shops, they only keep clients waiting for 1-2 weeks to make an appointment. At the same time, they could order necessary parts to further save time. Fred was so nice and patient. He explained all procedures clearly and contacted us in every step. He also communicated with our insurance company well and advocated on our behalf. Technicians there are skillful and diligent. They mixed our paint color and made it identical to the paint of other parts of our car. John worked on our car after he decided not to go on vacation. Finally, our car's back looks like brand new. And they even detailed all inside of our car. What a great service! Finding a reliable body shop is not an easy thing. My wife and I were really grateful that we found DSC Auto Body.

Just want to start out by thanking Vic, Chris, Matt and Jack for their effort and excellent…read moreservice. My truck was hit AGAIN and there wasn't a seconds hesitation on where I was taking it. The quality of their work and the personal touch they bring to the table is second to none. I've read a few reviews on people saying that it took longer than they expected but, as someone who's mother worked at Noyes Insurance for over 30 years can attest, there is the original diagnosis and then when they start taking the vehicle apart there is a supplemental diagnosis for unseen damage that cannot be seen by the adjuster. When this occurs Vic fights for original parts and to make sure your vehicle is 100% and nothing less. Getting it done properly and the quality of their work is what matters. I haven't seen anyone in the area who paints any better than Matt and my truck looks brand new. They are the best around

My car got in rear-ended in an accident in October. Even tho my car is very old, I really love my…read morecar and wanted to keep it. Victor was very nice and got my car in very fast and explained everything to me regarding different options which ways it could be repaired and how much it would cost. He also told me not to open my trunk before I bring it into the shop because I might not have been able to close it. They looked at my car the same day of the accident! Luckily my insurance covered this accident but he was really upfront with me about everything which is amazing because I don't know much about cars. My car's trunk was misaligned due to the accident and it had a big crack in the bumper as well. My car looks amazing now after the accident! You would never know it was ever damaged and honestly looks brand new. Thank you so much to Victor and his team for fixing my car. They were all very nice and did such an amazing job. I took some before and after pictures which I included below. My car looks amazing and pictures do not do it justice but you can see how nice it looks! I highly recommend bringing your car here! I love my car so much and they took such good care of it.

I got into a car accident in July, hit by some a$$hole Uber driver speeding. I live near…read morePatterson's and they were highly recommended by Yelp and others in Maynard & Stow. They have excellent customer service. They were some parts that were back ordered, which was frustrating. They politely explained how some parts were on short supply due to Chrysler and Mopar. They were 100% right, it was just out of their control. They were great in giving me updates. Charged a fair price. I highly recommend them.

These guys are top notch. They did an amazing job repairing my 2022 GMC Acadia. Even with the metal…read moreflake paint it is undetectable from the factory paint. The car looks new again. Thank you to Frank and the crew.

I wish I could say I had the same experience as everyone else in the reviews, but my story is…read morevastly different with Westford Collision. Let me start off by saying that no... I am not a competing company, fake review, or making false statements as I usually do not write these kind of negative reviews. Back in the beginning of March, I was involved in a minor crash where the left rear fender and rim on my vehicle was struck. Very minor damage (scuffed rim and a small ding/scratch in the fender). Everyone I talked to suggested that I go to Westford Collision because they do the best work and "will be fixed right"... so I did. They told me it would take 3-4 weeks to repair the damage ("3 weeks usually but may be 4") which I found surprising because it was so minor... but I wanted it fixed right so I agreed. After the 4th week, I called Westford Collision to find out if my truck had been fixed yet, and was told they forgot that it also needed an alignment and needed to be "towed to another shop because they don't have an alignment rack"... what auto body shop doesn't have an alignment rack? They stated that it would be ready next Wednesday at the latest (4.5 weeks altogether to fix). They stated they would "tow" it to the alignment shop. I reluctantly stated I understood (expressing my frustration it was taking so long) because I didn't have a choice... That Wednesday, when the truck was guaranteed to be ready, I was told all repairs were done, but that they would not release my vehicle because they were still waiting for the insurance adjustment check to pay for the tow and alignment. I once again expressed my frustration as they promised I would have my vehicle that day (and I've been paying for a rental for the last 5 weeks). Westford Collision (after me arguing with them) agreed to give me back my vehicle even though they had not yet received the check from my insurance company. Now... I have a dash camera in that vehicle, and what do I find when I reviewed the footage? They DROVE MY CAR to the alignment shop (without my permission I might add) and falsely charged my insurance company $600.00 for the tow (clearly on the insurance adjustment $300 tow fee each way). So, Westford Collision refused to release my truck to me all based on false insurance claims (towing fees when they never towed the vehicle- truck also had approx. 25 extra miles on the odometer when I picked it up) I forwarded all videos to both my insurance company and the other parties insurance. Westford Collision might be the most dishonest company I have ever dealt with because of their false insurance claims and how they treat their customer (hold your car hostage on false insurance practices so they can collect more money from the insurance company). I challenge this body shop to prove otherwise and would gladly present all evidence to them showing their dishonest practices. I do not recommend this body shop and suggest you take your business elsewhere. Westford Collision blatantly practices insurance fraud.

On July 30th, my Honda accord was hit and made undrivable. A mistake that I never will make again…read morewas to take the car to Westford Collision instead of the usual shop. Friday, October 10th is when I got my car back. You read that right, 2.5 months to fix a car that by insurance (Plymouth rock) standards, should have taken 4 weeks tops. From then till now was nothing short of a nightmare in dealing with them. When the car was brought there, on several occasions over the next 2 weeks, the adjuster/appraiser attempted to get access to the car to examine and write up what it needs. The body shop said no "Lift" operator was around, citing vacations. Really? You are a licensed body shop and have no lift operators on site ?? The initial appraisal came in at over 13,179.48. I thought great. It at one point rose to over 25,000 Then they finally got it on the lift and the damage 19,255.14. The appraiser who went back and forth 5 times and long story short, it was done for 17,304.17 which would be a total loss. Mind you we are now 2weeks into the 30 day rental allowance which ran out before they could repair it. On the initial appraisal, it shows "Right Front" point of impact. That, was one of a few things that were true. On line(s) 124- 127, why was a right tail lamp and assy required. Lines 146-148, why was a rear bumper cover required. Also, on line 161 they were paid to clean the car. They did not do a thing. Stains and dirt from the accident were still there. And of course they were closed at pick up. It was manually cleaned by my daughter with supplies from Autozone. One thing that was noticed was that they seemed to add more unneeded parts as if they were trying to get more money. Finally, they actually wanted me to pay for gas while they drove it for testing.. Who does this? And like I said, they wanted me to pay, but I didn't pay. For those that may not believe this, I have proof in the form of all paperwork from both westford collision. I will gladly post it with personal info redacted. This review/complaint will also be sent to the BBB and the Division of Standards (DOS) for the Commonwealth.

I am on the road 9 months a year in my 1995 Chevy van. For the last 3 years every time I get back…read moreto Leominster I have brought it in for work. I am impressed with the quote they give me before working on it. They have done body alignment and hard to find electrical motor work for my old van. I believe they do excellent work at a very reasonable price.

Terrible body shop. I've lived in the area for all my life, always heard good things about them but…read moreit's false. They might have been good years ago but now they are not. Got hit took my car to their shop took a month to get it back between them and my insurance company they couldn't get my car fixed in a timely manner, pathetic. Then when I got it back it looked like crap after everyone from acme and progressive told me it would be like it was before I got hit. I looked like a child did the work.So I complained and they redid the job just as poorly. Looked ok for about a week then I could see all Kinds of white showing through on my black car. Couple weeks later rust where it had just been repaired. I wouldn't t recommend my worst enemy go here.

100% satisfied. Took the stress out of everything and kept…read moreme updated on the work progress. Will recommend them to anyone.

Have my car in for a fix. I pay daily for a rental. The day prior to pick up they call and say…read moretheir paint department is backed up, it's going to be an additional 15 days for my car. No credit toward rental, just poor business management and the customer is out another $600.

Amazing service. They took great care of my car and handled the rental. Seamless! They can handle…read moremy car and the customer service.

It was okay, had to get the siding of my door replaced after a collision- went through my insurance…read morecompany. My car door doesn't close easily like it used to but just needs a little more force, which is fine. Also I swear I'm hearing a louder whistling noise when I'm on the highway like the door isn't fully sealed but rain doesn't come in so I guess that's okay too. They fully cleaned and detailed my car which I thought was a very nice gesture after taking longer than the initial quote to get the work done. However when I looked in my bag of tote bags I saw evidence of mice/some small animal who went after a couple bags and my orange hand sanitizer. I don't eat in my car and have never had this problem ever, so I know it occurred while at the collision center. Take everything out of your car if you go!!