Excellent service ! Chauffeur ponctuel, voiture propre. Trajet agréable !!! Je recommande !read more

Bob taxi is amizing they have impeccable service and got me to my locationb 8 minutes early to my…read moredestination. Bob taxi is great and would 100% do again.

Do not call this company I lost my phone in this cab the…read moredriver would not answer the phone until I called his dispatch and reported the phone lost I then tried to call my phone to which he answered provided me excuse upon excuse as to why he could not return my phone right away and told me he would return my phone to his office on Monday and I can pick it up there. I had to offer him $100 reward to get him to come over right away and when I did receive my phone back there was over 200 attempts of somebody trying to get into my phone from my pattern code never take this cab company never call them ​

reasonable price and last minute PROFESSIONAL service !Last weekend I had a plan to take 2 clients…read moreto a show and our transportation fell through last minute. Who to call, when wheelchair service is needed? Westway was a new name for me and I will never forget it. Dispatch, helpful and professional. Driver, Ibraham, was those things and more. Great care for all of us, knowledgeable and deserving of high recommendations. I truly hope you can maintain this standard for each and every customer. Impressive . Thank you very much all the way to Algonquin College and BACK!!

Blue Line seems to run most taxis in Ottawa. They seem to nickel and dime over things like putting…read morea suitcase in front seat that Uber and Lyft won't do. Driver was friendly enough but adhered to policy of extra fees for "excess bags". I would take Uber or Lyft next time, even for an XL vehicle.

Take an Uber, even if there is a cab right in front of you at the airport taxi stand. It's…read morecheaper, and if there is something wrong with the service it will be fixed as drivers care about their ratings and Uber takes responsibility. Blue Line is deceitful, incompetent, and outright disrespectful. I took a taxi from the airport to my hotel. I had a lot of luggage and was holding onto my backpack in the back seat, and the driver suggested that I put it in the front seat to give myself more space, which was nice. Note that I have no visibility of my bag now that's in the front seat as I'm in the back. Arrive at my hotel, pay the driver CAD 80 for a CAD 63 ride (a 27% tip) and grab all my luggage. After checking in, I realise my backpack is still in the cab. It's 530pm at this point. I call the taxi company. They try to find the driver / my bag. No success. Keep in mind the bag is in the front seat. It is highly unlikely that the driver hadn't noticed it by the time his shift was over. Takes 3 days for my bag to show up at the lost and found. I ask that the resolve this issue by sending the bag back to me, and they said can only send it back at my own cost - or I can go pick it up myself. Also, that I can't pick up from their office as it's closed the next two days (weekend). On Monday I call them again and ask to speak to a supervisor. Supervisor says the same thing, I have to pay a driver to take the bag to me or pick up the bag myself. Begrudgingly I ask them to send it back to me at my own expense, but to send it at 9pm as I'm not at the hotel. They tell me they have to send it back during office hours (???), even though I'm paying for it myself. We agree to have a car pick up my bag and drop it off at 5pm at my hotel. It doesn't get delivered. When I return to the hotel I call the service centre for an update at 11:15pm. They said they can deliver it to me in 10 mins (so they lied that they can't deliver outside of office hours). At 12 midnight (~45 mins later) I get my bag back, costing me CAD 60.86. Driver even has the nerve to ask for a 15% tip. After this ordeal, both the driver and company have had zero consequences while I've spent hours experiencing incompetence and a company with zero accountability that simply doesn't care about its customers.

From the owner: Welcome to EconoTaxi, your premier taxi service across all of Gatineau. At EconoTaxi, we are…read morededicated to providing you with reliable, efficient, and affordable transportation solutions. We understand that in today’s fast-paced world, affordability and convenience are key to your travel needs. Price Match Guarantee: We stand out in the competitive taxi market with our unmatched price match guarantee. Found a cheaper rate for the same ride and car type within Gatineau? Show us, and we will match it! Our commitment ensures that you always get the best deal without compromising on service quality. Please note, the offer must be for the same time and from a company within the same area to qualify.

Amazing service from Jean (C553) this evening and…read more Dispatcher, very pleasant conversation and safe and confortable ride. Thank you!! Merci Jean ! (Pick up in Orleans to Ottawa hospital). Will call for him again. Cheers!

I always use Capital Taxi. During a long family illness the drivers were very kind when I requested…read moretrips to a rural location and when I had to carry groceries and other supplies and belongings regularly. They are punctual and courteous and have clean cars. I highly recommend them.

We had taken a Lyft out to the parks in the Chelsea area only to find out once we got there that…read moreneither Uber nor Lyft could bring us back. We figured we would just get a local cab so when we were ready to head back to Ottawa we looked up the closest companies. I have to say that after reading the online reviews I was very nervous. Both options had horrifying reviews, but the staff at the restaurant we were at suggested Crown. Contrary to some other reviews, the person on the phone was very nice, our cab arrived quickly, and we had no issues with our transport. The cost was a little more than our ride share, but not bad at all. I would use them again; maybe they've improved since the previous reviews?

I spend so much money in this company.. I screw up ONCE and I get blocked from their phone…read moreservice.. always sends me straight to a machine. Pretty pissed about it.

Incredible service by Elie! Driver #116. He made me feel so safe and was an excellent driver. He…read morewas friendly and kind. It is hard to find a driver like him these days. Will definitely recommend him to friends and family.

i reserved a vehicle with wheelchair support for my mother 48 hours in advance. the taxi driver…read morecame in a car and put me trough their secretary i think and told me i didn't made the reservation for wheelchair support and that i was supposed to use their application and or call directly to make that kind of reservation, i promptly asked why is the reservation option on their site then because that is how i made mine and still have my receipt and she kept back pedaling to their application. the secretary gave me the option to re-order the correct vehicle but at four time the price of what i originally ordered and i declined since the price would be absurd for a 5 minute drive and we would have been late for my mothers appointment by the time their next taxi would arrive. the taxi driver himself was cordial and have nothing against him. this 1 star review is for the secretary and the company itself.