This was my first/introductory visit at AFD and I was impressed by everything from the cleanliness of the facility, followed by the multi-step assessment process, and on to the consultation phase. I have been through many dentist on-boarding processes, and this was by far the most thorough. I left with a very clear idea of the current status of my teeth, an understanding of urgent versus longer-term care priorities, and very detailed cost information based on my insurance coverage. I can't say that I got particularly good news on the status of my teeth and mouth, but Dr. Pak seems to be VERY ENTHUSIASTIC about helping me restore me to my rightful glory, so I am looking forward to the next steps... read more

I've been a patient of Ayrsley Family Dentistry for almost 17 years now, and I've had nothing but great experiences with them. They are very consistent in making sure that I always have the same hygienist and doctor, which makes visits much more comfortable. The office seems to be using the latest technology and I've never had follow-up issues after any of the procedures they've conducted for me. I highly recommend them to all of my friends and neighbors when they ask about my dentist. Give them a try, you won't be disappointed. read more

Never again. After getting a second opinion when quoted an extreme amount of work needing to be done. The other dentist said I needed close to 1/20th of the work needed at a fraction of the price for fillings. Same thing happened to my fiancée. Beware and get second opinions before spending thousands of dollars on work you might not need read more

I've been going to Ayrsley Family dentistry for almost 10 years now. Love this group so much and how well they take care of my teeth that I brought the entire staff Krispy Kreme donuts for during my recent visit. Dr. Pak and Dr. Vowell clearly take great care in their staff recruiting and training. Angeline has been fantastic taking care of me. Thank you! read more

I have been a patient for over 10 years. Late last year I had some work done, a crown. The issue is that work was performed, they were made aware that some portion would not be covered and did not inform me BEFORE I got the work done. I was later billed which I paid so they wouldn't send to collections. Through an appeal with my insurance co, it was determined that fault is shared between the dentist office and the insurance yet they are unwilling to refund me the balance or even a portion. At the end of the day I would have most likely paid the difference but they took away my choice when they didn't tell me what portion would not be covered. Yes, after 10 years I am going to be looking for a new dentist. read more

Yay new dentist! I know the dentist isn't typically exciting but I'm glad to have found my dentistry home! I had been looking for a dentist office that was non commercial and was going to give me that caring, family feel! So glad I found them on a whim! My insurance terminates at the end of the week and I'll have a gap before my next plan starts so I frantically submitted an appointment request and Ayrsley Family Dentistry called me back with their soonest opening. I was able to get my teeth cleaned & other dental care I needed right before my insurance ended! The office is nice and clean and I enjoy the giant windows in the exam rooms. Dr. Elaine checked my teeth & told me they looked great, recommended a care plan to get me back on track & recommended orthodontists since I'd been looking for a new one. Special shout-out to Jaime for making me feel comfortable in the chair & special shout-out to Tammy for working out all my insurance & billing needs!! I won't say I'm excited to go to the dentist, I mean whoever is, but I'm not as reluctant to see their smiling faces! read more

Dr Pak and her staff are the absolute best! Always fast and friendly. I had x-rays, cleaning, and exam all within 40 minutes. read more

Dr Pak and her staff are awesome! I have been patronizing this business for over two years, and they are by far my favorite dentist ever! Everyone is kind, professional and knowledgeable. They truly care about me, my health, my smile and my personal care. I recommend Ayrsley Family Dentistry to everyone. You will not be disappointed. read more

Finding a more caring, talented, genuine set of dentists would be impossible. Dr. Pak and Dr. Vowell have also assembled a staff that matches them in professionalism and courtesy. Plop down in the chair, cuddle up with a comfy blanket and listen to the fun tunes play. Expect petroleum jelly for dry lips during procedures, and "sunglasses" while the giant light is shining in your mouth (but not your eyes!). It's a fascinating dynamic that distracts even the most nervous patients; Dr. Pak has a true talent for making injections almost painless! Whether you are seeking a first-time cleaning for little ones or repairs for aging teeth, Ayrsley Family Dentistry is an exceptional practice! read more

This has been, and will continue to be MY DENTIST. The practice is top notch for overall patient care and I am always pleased with my cleanings and the care taken to ensure I have the aftercare tools needed to maintain a healthy smile. I continue to enjoy coming for my cleanings and various other services and have referred coworkers to the practice as well. Things always go well until I get to the billing desk......Kim simply is not friendly and I find a mistake on my billing on most visits, today was no different. Dr. Pak is extremely nice and is willing to make it right but I can guarantee I am going to have a billing mistake and receive attitude when I catch it. I love the practice so much, I will not leave but I urge you to check your bills before handing over a credit card to Kim. read more

Dr. Pak has an Awesome team working with her! She is very professional, friendly, outstanding dentist! Highly recommend!

I've been going to Ayrsley Family Density, almost from the time they opened. I will not to to anybody else. Dr.Pak has created a very nice office with a great staff. Excellent dentist, Dr.Pak even came out on a Saturday one time for a dental emergency fo me. I can not say enough nice things about her and her staff!!!!!! read more

My son and I have been with them for a year or more. And I must admit. I'm very happy.. They're easy to book.. Dr. Pak is very easy to talk too.. Her conversations are light and funny. She would hides the needles so I won't see before she numbs me up which I find it tickling.. Dr. Pak steps in after Dr. McNeight went on maternity and overall they seem to work really well rather. My son never complains.. Unlike Young and Polite where he originally comes from.. Our wait is never long in the waiting room. Each patients have their own room and privacy. Not an open space.. It's all female staffs, which is a very big deal for me.. I never really enjoy going to the dentist but I must admit, I don't mind coming here at all. I will continue to be their patient as long as everything stays the same! read more

Soooooo friendly and sweet! The receptionist could use a cup of coffee, but she is who she is. lol They give you shades so the procedure light doesn't bother you, have your file tagged with your preferred name and use that name thought out the visit, and they and the cleanest most organized business I've ever seen! They have text reminders and same day appointments. Last time I overslept I even got a reminder call Lol 5 stars! Minus 1 for overly inquisitive Assistant who shall remain unnamed. Very sweet, just kinda creepy. read more

As usual, my visit with Ayrsley Family Dentistry was great! It's really nice to walk in a business and have someone greet me by name; Emily greeted me like an old friend. And Dr. Pak was her usual funny self... I love her sense of humor. While she's always upbeat, she's a great dentist, she is informative and personable. My hygienist was also a very personable and sweet young lady who made sure I was comfortable and relaxed. Whenever someone asks me for a dentist recommendation, I direct them here. Thank you AFD for always taking great care of me and my needs! read more

I have been seeing Dr. Pak for years. I'm a little bias, I know her personally, but that doesn't discount the fact that her office is very efficient and she (& Elaine the other dentist) is nice and good. I only have normal dental cleaning done so far, and her office handles all my insurance claims without any problems. Her office has all the new cool things. And though I have no kids, I know there are plenty of kiddie patients that go there. The office locates right off I-485 (Tryon Street) inside Ayrsley Town Center, above the YMCA. She has numerous hygienists and I never have to wait much if any (normally I'm the bad patient who's running late). For instance, today I got in and out with my teeth all sparkly in 30 some minutes. If you need a dentist in that area, I suggest to give them a try. read more

I've been a patient for over 14 years. The dentists are very thorough and patient -focused and the hygienists are top notch. The office is always clean and I can't remember ever waiting more than 5 or 10 minutes from my scheduled appointment time. I highly recommend them. Great practice! read more

It's not many people that can say they actually enjoy going to see their dentist but I really can say I'm lucky to have found this great staff and this location! Located in Ayrsley above the YMCA the office is in a suite in the back, friendly greeting when you walk in...by name! They are very attentive to your needs and work with you to ensure you leave with a perfect smile. I would recommend this place to everyone! read more

I am always well cared for when I have a check-up, cleaning or procedure with Dr. Vowell! Emily at the front desk is so kind, and greats me by name! Tammy, the office manager, is helpful & quick to reply when I've emailed or spoken with her in the office. The Dr. Vowell and her team are always very compassionate and have taken excellent care of me over the years! I am a nervous dental patient, the kindness and time taken with me has been appreciated more than I can express! I didn't even feel my numbing shot :-) A++ read more

As usual, the service was fantastic! I made it to my appointment about 15 minutes early and they took me immediately to the back for my cleaning. I have so much respect for all of the staff here. It was the best decision I made in choosing this location. Feels like family. read more

I have been going to see the professionals at Ayrsley Family Dentistry for the past decade at least. Every time I arrive I am greeted with a friendly Hello Dwayne, Emilie is always so welcoming. When getting my teeth cleaned every 4 months with Audrey, I am always so comfortable, I have some work to do on my part, she is always very helpful with her suggestions. When getting other work done Dr. Vowell is so entertaining and engaging you feel like a part of their family. Ashely is always on the other side of my chair with the giant warm smile, it is so comforting. read more

Friendly staff, professional dentists, and so accommodating. From cleanings, to crowns, to invisilign, and more they do such a great job.

I go four times a year and have appointments scheduled as far out as the schedule is built. Let's go ahead and put me on for the next fifty years. With the team at Ayrsley, I'll still have all of my teeth!! I'll be crazy by then but I can still eat an apple lololol read more

When going to this dentist for the first time, you'll need to set up an initial x-ray , and from there, set up a follow up cleaning. This cleaning is usually weeks away from the x-ray. I've always been able to get both done in the same visit at other dentists, making this super inconvenient. Secondly, my wife was quoted for over $1400 of dental work / multiple fillings. When I asked for an explanation of this estimate, they just resent the estimate without a further breakdown. When we went to a family dentist we trust to get a second opinion, using x-rays from Ayrsley dentist, our family dentist told us that there was only a need for 2 fillings that'd cost just $200. BE AWARE of this dentist over estimating and make sure to get a second opinion! We will not be returning. read more

I love this practice! From the office receptionist, to the doctor (I've only had contact with Dr. Vowell), everyone is extremely friendly and personable. I don't think that I've experienced a dentist office where everyone will have a genuine conversation with you. I plan on convincing both of my parents to switch from their current provider to this practice. The office is clean and well keep and it is evident by the very thorough dental exam that they care about the health of your teeth. I'm super excited that I found this practice. Keep up the good work team! read more

As always I had an awesome experience at Ayrsley Family Dentistry. My hygienist is Audrey who is very personable and always greets me with a smile. She always knows how to put me at ease and makes going to the dentist office as pleasant as going to the dentist can be. read more

Ayrsley Family Dentistry is a perfect name, because that's exactly how they make you feel when you arrive....like family! Everyone I've encountered is always friendly! I'm terrified of the dentist, but they put you at ease, and make certain you're as comfortable as possible! My family feels in good hands there! read more

Very Disappointed. I called to get a cleaning. They took my insurance info, didn't inform me that they were covered under it. The gave me x-rays and the doctor told me that I needed to set up multiple appointments. I asked if they were going to clean my teeth and they told me no. The only reason I went there. It was the worst experience I have ever had at a dentist office. read more

Dr.s Pak and Vowell have surrounded themselves with a first-rate staff of administrative and clinical professionals. I have nothing but compliments for the entire organization and I think Dr. Vowell is the best! I've found them to be flexible in scheduling and willing to call when there's a change in their schedule and can better accommodate me. A+ read more

I have been a regular at various dental offices since my face first fall on the concrete as a 11 year old kid. Needless to say I'm a poster child for dental work. At the young age of 53 years of life I actually enjoy visits to the dentist and I look forward to seeing Dr. Pak, Tina , Emily and all the other fantastic ladies who I feel are the very best in their profession! Anyone who's looking for a great place for dental work in an awesome environment look no further! David Wilson read more

I've been going to Ayrsley Family Dentistry for as long as I have been in Charlotte (14+ years). I will not go to another dentist, Dr. Pak and her staff are awesome. Very helpful, and nice, and anytime I've had issues even on weekends I can get ahold of someone to help. Dr.pak even came in on a Saturday to help me once. That's dedication to her patients, thank you all read more

I hate going to the dentist but this crew makes it so easy. Angie is great. Always a fast visit. No waiting in the waiting room for 30-45 mins. Fast check out. read more

This was the best experience I have ever had going to the dentist!!! From start to finsh the staff was amazing!

Love Ayrsley family dentistry. Angie is the best hygienist on this side of Texas. The staff is very knowledgeable, professional, and courteous. From the office itself, from the receptionist to the billing representative. Great office, great staff. My three year and myself always have the best experience. read more

Very disappointed service today. I went to the dentistry today to have a gingivitis treatment but I felt I was discriminated and not respected. The lady who performed the treatment to me made me feel that I should be ashamed of myself. It is because that we have problems that need to be taken care of that we go to see the doctors, isn't that right? This dentistry failed to train their employees that customers should be treated well. I would not recommend this dentistry to anyone if you are expecting a great service (which we deserve since we are paying). read more

Beware! This office won't clean your teeth on your first visit. Sounds like a racket to get more money out of you. Now, I understand why they recommended to my husband that he needed a "deep cleaning," which is another racket. read more

Today was my first visit with Arysley Family Denistry. I never felt so tended to at a dentist. I was called by Dr. Vowell and she introduced herself as my new dentist and welcomed me and offered to answer any questions I may have had before my appt. When I arrived it was a nice relaxing atmosphere and I was greeted with smiles (no pun intended). Penny worked with me and she was so friendly and made sure I knew what was going on, and comfortable every step of the process. I even got a warm blanket to snuggle under while getting my exam. Dr. Vowell was lively and real straight forward. I also loved seeing the pictures of my teeth while going over my treatment plan. I never said it before but looking forward to going to the dentist. read more

When I moved to Charlotte and met Dr. Pak and team, I knew I found the perfect dentistry! Peggy is an awesome and knowledgeable dental hygienist and the entire staff is so friendly. Highly recommended! read more

I love this office and the staff!!! Dr Katharine Pak and her team are absolutely amazing and really cared about the nature of my dental hygiene. This was my first visit in 3 years and that is because I lost my insurance when I was laid off from my job but when I got the ball rolling again I made sure to get dental insurance that was going to be in network with this office because I always knew I wanted to come back here and today's visit assured me of why!! I definitely recommend Ayrsley Family Dentistry to anyone who is looking for an awesome dentist with an extremely welcoming environment!!! read more

Dr. Pak & the team are awesome!! I have been going to this dentistry for 3 years and I have never had a bad experience. All of staff are nice and personable. They truly care about the health of your teeth/gums and only suggest services you really need. The examinations are the most thorough exams I've ever had and I have been visiting the dentist since I was very young. You won't go wrong with Ayrsley Family Dentistry! read more