I regret choosing this contractor for my kitchen countertop installation. While their prices were…read morevery affordable (a big factor in my decision), it turned out to be a costly mistake. Initially, they were efficient and communicative, and I was optimistic. However, the quartz they installed has been a nightmare. We selected a white quartz based on pictures they provided. Within weeks of installation, the so-called "quartz" started showing major quality issues. The main reasons we chose quartz--its supposed resistance to scratches, heat, and stains--were completely absent. Stains appeared almost immediately and won't come out, even with professional polishers and cleaning solutions. Scratches occurred from something as simple as a barstool rubbing against it. To make matters worse, there's a visible line in one section of the quartz where it looks like it could break. What makes this even more frustrating is that budget was never discussed as a limitation. I could understand if we'd told them we needed to stay within a certain price range, but that wasn't the case. They came, measured, gave us a price, and then simply asked what color granite we wanted and if we preferred veins. There was no disclosure about quality differences or the option to upgrade to a higher grade of quartz. I reached out to the contractor multiple times, after trying to find my own solution for working with and on the countertop, I reached by phone and text over a month in August, trying to address the issues. After no response, I finally sent a detailed email explaining the problems and requesting a copy of our contract. The contractor eventually replied, acknowledged the issues, and claimed quartz shouldn't wear like this. She said she'd contact the supplier--but I had to follow up several more times to get any updates. When she finally responded, she gave us our contract but stated her company wasn't liable for the poor-quality quartz. She directed us to the supplier, despite admitting she had already spoken to them and was told this was "general wear and tear." Frustrated, we hired a new contractor to evaluate the quartz. They confirmed it was quartz but stated it was a very low-quality grade. Replacing it would cost us $6,000-$10,000, or we'd have to live with the subpar countertops. At no point during the process were we given options for higher-quality granite or told that what was being installed was a budget-tier material. The contractor acted as though we had personally selected and purchased the granite ourselves, when in reality, we trusted her to provide a quality product. While the installation itself was passable (aside from a visible cut line), the overall experience was incredibly disappointing. The poor communication, lack of transparency, and unwillingness to stand by the product make this contractor one I cannot recommend. If I'd known we could hire them for just the installation and shop around for better quartz ourselves, I would have. This was an expensive lesson in why "affordable" isn't always worth it. Avoid this contractor if you want quality materials and honest communication.

Quality and thoroughness needs to be shown in a higher regard. There was the language barrier, but…read moreI feel like they didn't even ask me what kind of fabricating I needed. It was just the general, nonspecified, generic cuts at the length I had previously requested via text, but some things that they could've /should've asked me would've included finding out if the sink in the bathroom slab should be centered or remain where it was in the old slab. And if they would've had any trouble changing out sinks to have the new sink faucet working they should definitely inform the homeowner that there will be nothing hooked up underneath at all and that's how they left the kitchen and my bathroom! Worse off, in the guest bathroom, he even took it an extra step and noticed that there was a water leak, even though the water was shut off and instead of trying to get to the origin of the problem, he literally just didn't mention the leak until I NOTICED IT, after he was able to hightail it out of there and just left it all leaking underneath my sink and onto the floor. I didn't notice until there's a big puddle of water accumulating within 10 minutes. And now that I think about it, every time I walked past the guest bathroom he was using a towel to mop up the floor, but I didn't know why and now I know why! It was about 10 minutes after they left that was flooding out from underneath my sink, adding all sorts of water damage to my cabinets. So then I had to get someone in there to help me reconfigure underneath my kitchen sink that was a soft water system and make sure that was all correct and somebody else to help me out with the bathroom sinks and laying all new plumbing with new Ptraps and hoses for under each one of those with installation.... But wait, there's more..... My son had offered them his expensive tub and tile caulk if they wanted to use it and they said 'no no we we have a good good caulk' and so we kind of shrugged it off until after they left ... and they left their bucket here on accident filled with water with their caulk and caulking guns still tossed in the water. Every single one of the three caulks they had used for fitting in my 3 sinks was a cheap-o window and door trim caulk!!!!! And not only did they turn my son down to use his good supplies for free, but they in turn, went and used the diametrically wrong stuff for the wrong application!!! And I had to dig out all of the wrong caulk from each one of my three sinks, just to re-caulk each one of them MYSELF (with 100% waterproof bathroom-rated appropriate caulk). I have also enclosed pictures of what I had discovered when I was bending over and mopping up the flood that had become my guest bathroom after they left. I happened to gaze my head upwards while crouching down and noticed that I could see under an into my cabinets, even though the cabinet doors were closed. They just put giant slabs of porcelain that I had picked out on top of little witches that were about 2 inches wide that help the counter remain on top and float. But between these wedges, it's a space that I could quite easily slip my finger or even part of my hand through so I could essentially be outside of the cabinet get inside and under the cabinet at the same time without opening the cabinets. That seemed way off and ugly, so I'm gonna have to find little pieces of wood and wedge it out around so I can close that space out like if they had more of those wedges and put them closer together than they could literally just fill it full of caulk or mortar or something to create a seal. The craziest thing is that these people came highly rated by yelp and were even backed by yelps insurance program, which I am now get to rate and see if I will have to Yelp on Yelp. Because this was unacceptable! Plus, there's like 2 mini stains that there's no way I can get them out of my white, fabricated, quartz countertops! They look like cigarette burns on the side that I noticed when the guys left and I'm not sure what that's from. When they were all done and left, I noticed I now had huge amounts of whitish chalk dust all over my driveway and common sidewalk area. I know that cutting the slabs creates dust but I mean ask for a broom if you don't have one to sweep up the remainder before you leave maybe? Just the work that I had to have done after they left because of what they did or didn't do, and the re-caulking of the sinks after I had to literally dig out the other caulk was just horrible and time wasting and I wouldn't recommend them. They did have a good price and if they wouldn't have been yelp back, I wouldn't have picked them, but seeing as this has taken a long time to write up, I'm not sure if I will get reverse any money from Yelp for this.

Diamond Kitchen & Bath deserves 6 stars! Everyone from the sales person (Manny) to the installation…read moreteam clearly knew their job and took pride in their work. Installation was seamless. Attention to detail was so impressive. I couldn't be happier with the results and I LOVE my new countertops. I highly recommend Diamond Kitchen & Bath.

We couldn't be more pleased with Diamond Kitchen & Bath! We purchased a home, had the entire…read morekitchen remodeled and decided to use Diamond because of a great experience we had with them previously on a residential project through our company. Manny was absolutely amazing and walked us through every step. I had no idea there would be SO much to consider, and while it felt overwhelming at times, Manny's knowledge and dedication to our project made everything flawless!! After remodeling our entire home, we've received the most complements on our kitchen. We absolutely recommend Diamond Kitchen and while all the associates we encountered were great and so sweet to our 3-year-old every time we were in the store to discuss plans, Many Singer is who we personally recommend to everyone who has asks. Thank you again Manny and Diamond!

Thank you to Ron and his team. A wonderful family business that did amazing work. We used our own…read moreproduct and had New Interiors install. The process with them was straightforward and professional. The floors look great in our new build!

Thanks to Ron and his team for knocking out our flooring project in a timely manner. Great and easy…read morepricing to work with, which ultimately encouraged us to move forward with New Interior Finishes. Greyson and his crew came in and got straight to work from the get go. They did an excellent job installing our new flooring and baseboard. Crew was communicative about everything and a pleasure to work with. Very transparent and easy to work with. Highly recommend and look forward to future projects.

I researched on Yelp and found this company to be super responsive and affordable. We went into the…read morestore and talked to Joe, who was down-to-earth and informative. He didn't try to upsell or act too fake or flattering like some of the salespeople at other companies do. We communicated mostly over email with Jeana, who was kind and responsive as well. The install went very smoothly and only took an hour or so. My only downside was that it took about a week longer than we were told to have it completed, and I had to reach out via email a few times to get updates instead of being updated. But Joe listened to my feedback and told me how the process works waiting for materials. I also sent them photos of some marks on the counter I thought I saw, and they sent someone out to clean and buff it and make it like new again. The paperwork and payment were all online so it was very easy to do. Overall a smooth process and good work done.

This place is spectacular!!! I recently had my bathroom counters installed from Optimum. I…read morecertainly do not regret my decision. Joe and his crew did an amazing job. The communication was there from the beginning. They finished in a timely manner and were extremely professional.

We've purchased from Volterra for over 10 years. They have top of the line products…read more Their wood beams and corbels are amazing and have incredible detail.

Help me source some IPE end sealer in a pinch and they had it in stock. Showroom is pretty awesome…read moretoo. Their faux beams look awesome.

My husband and I hired Arizona Stone Gallery for two full bathroom remodels after getting quotes…read morefrom quite a few companies. We were impressed with the knowledge and helpfulness of the owner Danny, as well as his fair and transparent pricing. These remodels included all demolition and installation of new cabinets with quartz countertops, tiled shower/bath walls and bathroom floors, all new shower/bath components including shower door, lighting, and accessories. Everything went according to plan and on time. In short, we found Danny and his team (notably Jesus, who carried out most of the on-site work) to be honest, friendly, and responsive to our questions. We highly recommend Arizona Stone Gallery.

Danny and his crew were great. They explained everything every step of the way . let us know what…read moreto expect. We got a few different estimates and they were the best price. Thank you Danny and crew for a great job.

Met some of the team at Home & Garden Show to discuss what I envisioned for flooring and the…read morepreferred lay-down method. I'm on a concrete slab, they confirmed glue down is preferred and I was immediately interested in the manufactured hardwoods. Andy who manages the Surprise store happened to be at 20th St/Indian School. Very helpful and of course fell in love with materials that were a bit out of my budget. Andy called me, knowing the cost was a concern and found a comparable hardwood and I love them! Two different installation teams came, both were exceptional. Thank you.

Never, ever work with Andy Faile at the Indian School location. The service he provided was…read morehorrendous. He did not send to us or our project manager our kitchen cabinetry layout or pricing (other than a non-itemized total). He did not return phone calls or answer texts. When our cabinets arrived, several were the wrong size and missing components. The entire experience dealing with Andy was a disaster.

We worked Brian Alagna from approximately 6 months ago on a new kitchen design for a new home…read more build. From start to finish, Brian and the team at Diamond have been an absolute pleasure to work with. As all jobs, there were a few hiccups but the team at Diamond rectified the issues fast and we were well taken care of. The delivery guys were awesome as well as the installers. We highly recommend seeing Brian and using Diamond. Thank You All!

we ordered new kitchen cabinets through the Gilbert location. Cabinets were order in November 2025…read moreand scheduled for installation the week of January 19 - 23, 2026. We were told it would only take these five days to install the cabinets. Countertop measurements took place at end of January and countertop installation took place on February 18th. As of today, March 16th, the installation is still not complete and finished. DKB was last out on March 2nd and only completed most of the cabinetry related items and has yet to install some under countertop lighting, and install surfacing on the bottom side of some upper cabinets. Our project would only be this far if not for our constant follow up and phone calls. We were promised our concerns would be addressed back in February by a upper manager of DKB when they didn't schedule sufficient time for our installation the first time around. It is now two months this week since the one week when all work was supposed to be complete. Still over $1,000.00 in paid for work to be complete and no phone call or follow up by DKB to complete our improvements to our satisfaction. This whole process has been a bit frustrating and disappointing. We were not informed that the countertop installer and plumber are two different subcontractors. Our Designer was not experienced with cabinet lighting and electrical rough in needs and requirements. Unable to assist with any type of coordination efforts when requested to make sure power sources were prepared and ready. it wasn't until after the cabinets were installed and countertop measured that we learned our selected countertop as it turned out is not available in the size needed without additional joints in the slab. This caused more delays to our schedule. Had the limitations of the countertop material been discussed at time of design back in November, the design could have been changed. Again, just another example of inexperience we had to learn the hard way. Still no telling if or when our new cabinetry will be complete.