Rod definitely knows his job great service nice person on time. Good pricing you don't need to call…read moreanybody else.

Guess he did decent job, but was snarky when asked questions. Must have been having a bad day.read more

Forget all the negative reviews, this place is awesome! JD and Rachel will work with you and your…read moreinsurance to get things sorted and determine the best approach to fixing what's broke. We lost our awning coming back from an RV trip, which totally ripped off and damaged the aluminum siding. I also had some scrapes on the other side of our RV and JD took care of it all. I also had him do the brakes, repack the wheel bearings and re-caulk the entire RV. He did and excellent job! And Rachel helped us work with our insurance company to get the estimates and payments straightened out. I will be using these guys for everything I need for my RV. Service is excellent, quality is top notch and you can't beat the value. Just a pleasure to work with!

I had an issue with my RV Hot Water heater and turned to Hi County to solve my issue. One I got to…read morespeak with them I truly felt as if they treated my RV as they would their own. Beyond the water heater, they also serviced the brakes, repacked bearings, checked the AC unit, serviced the gas distribution system and cook too burners. All of this with the upmost respect for my RV and my family. I highly recommend this business to anyone looking for a great, locally owned business that truly cares about their customers. Thanks both very much.

Amazing service, very dependable, very knowledgeable, always shows up on time, and friendly to…read moreboot. I am new to the area and arrived with a travel trailer that had quite a few issues. I'll be living in this trailer for about a year while I have a home built and really needed help with repairs on my 1996 Fleetwood Prowler. Brian has been nothing but helpful, very accommodating, and has handled a host of problems, including installing a tankless hot water heater, installing a new furnace motor, installing a toilet where the flange had been glued in place but then cut making it impossible for me to install on my own, addressing loose faucets, and installing a new gfi outlet made almost impossible due to a very very shallow wall. He also installed a new faucet for my home made tub and resolved some electrical issues. I would highly recommend him.

Brian has very reasonable prices. He works eith his customers to get the best prices for them. I…read moredefinitely recommend him!!

We spent the winter in Casa Grande, AZ. On our way back home we had a major break down 23 miles…read moresouth of Camp Verde, AZ in the mountains. After a heavy haul tow of 26 miles to our RV Park, we started call RV repair companies. We found RV Solutions and we are glad we did. Our axel and bearings had blew and we were looking at a long wait for parts. Woody came out and assessed the damages. He found the parts and was diligent. He even drove to Phoenix to pick up the parts. Woody came out when he said he would and worked in the cold rain to do the repairs. He gave us an exact quote and didn't charge any more even though he worked longer than he estimated. Woody even came out the next morning to make sure everything was OK and we could start the long drive back to Colorado. He even called to make sure we got home OK. Woody was great! He went above and beyond. We highly recommend his services. Bonnie & Brett Colorado​​

Was traveling in the area and had a water leak behind the toilet from a hose that was leaking, also…read morehad generator issue. He came out and looked at both issues then said his daughter will email me an invoice thatvI need to pay before he comes back out to fix the issues. Not sure why he didnt fix the water leak when he came out the first time, I guess he has a big van but no parts. He pre-billed me for 5 hours which I naively paid. He returned the next day and replaced the fuel filter on the generator and some pex behind the toilet. Total time spend for the 2 visits was 2 hours, and a large potion of the time was him just talking about stuff, including that I should have bought a used Prevost instead of my new Georgetown. I tried to talk to him about refunding some of the money as he only spent 2 hours working on the unit. He started claiming the industry charges a fixed hourly rate for services and he finishes faster. I advised he charged me 4 hours to replace a fuel filter, industry standard is 30 minutes. Then he claimed the extra $450 was his travel time to pick up the $20 filter that was 15 miles away. He eventually agreed to return some of my money but never did. Also, right after he left the toilet started leaking from a loose fitting. He, without looking at it, says "well you have a second leak". Was just coincidence that the pex tubing he was pulling on came loose from the toilet and caused extensive water damage. I see why he has some bad reviews and niw makes you pay up front, at least if you are traveling in the area. Use at your own risk.​

They got the buffest RV techs in Prescott! Really helped me in a pinch. Thanks Guys!!!read more

We have supported Blue Compass for years. This is our 7th and final purchase from Blue Compass. In…read morefact, I purchased a Brinkley at the Prescott location, which we still own today. As an active influencer in the RV community, I have referred a steady stream of customers to your dealerships. That ends today with Vice President of Sales, Brody Thompson's response. Beginning in January 2026 in Prescott Valley, AZ, we were excited to purchase a smaller RV, an addition to our Brinkley we purchased last year. We noticed a concern after being called to the dealership multiple times to complete or sign missing paperwork or make corrections. While waiting in the sales room, the finance manager, Michael, decided to have a conference call on speaker for everyone to hear. Unfortunately, mistakes were made and discussed on this call. Now, it required altering our original deal, which required an adjustment to the initial agreement. Michael requested an additional 6K due to this error, but we refused, staying firm with our 10K down payment. This is where it gets good. Well, a roadside service contract was added between the various revisions of the contract. Surprisingly, no verbal discussion occurred, as I would have easily refused. I've been paying for my own RV roadside service for years. Are they trying to recoup some of the additional $ 6K requested? Wait, it gets even better! Let's review my warranty contract. Oh wait, we can't. We were only provided the cover page of the warranty contract. The remaining pages, which included the cancellation policy, was not included. Luckily when we purchased our Brinkley last year, our warranty contract included all pages, which outlined the cancellation terms. This situation reflects poor process at best. At worst, it points to deception. Why cancel? They created an additional loan for the warranty, which doubled the original agreement and monthly payment. Two loans for one RV!?! The dealership now involved Blue Compass leadership, Vice President of Sales Brody Thompson. Now, Mr. Thompson is questioning our integrity instead of addressing the facts, stating, "This is the reason so many dealerships act as if they don't care about the customer, because it's clear so many customers care not to keep their word." Then closes his email with; "Two sides to a story". This response speaks for itself. He's not interested in customer service or learning the facts of this transaction; his only focus is sales. I will not accept an attack on my integrity when the issues in this transaction were outside my control, not communicated or created by others. The true reason why dealerships get a bad reputation are examples pointed out in this review. A dealership that conceals charges or promotes a false narrative in conflict with a signed legal contract raises serious ethical concerns. These actions reflect deceptive business practices and undermine the integrity of the transaction. That approach damages trust, violates consumer protections, and warrants formal review and exposure. Bottom Line: unauthorized add-ons, incomplete/missing documents, conflicting loans, & delayed refund. As an RV influencer, I will continue to share the facts of this story for years to come, including in our video review of the RV. Others have shared this same experience on other platforms and via the Better Business Bureau website (BBB).

Bathroom faucet leaking like the Titanic. Dale and Ian came out 20 minutes after I called and fixed…read moreit with new fittings and a new faucet. No more leaks. Nice guys, too. Awesome, Quick service. HIGHLY recommend. Don't look elsewhere!

We are up in Prescott Valley for the summer and the toilet in our motorhome broke. We called Dale…read moreand he and his helper came out the next day and fixed it. I highly recommend them and are thankful for such fast service.

Christopher did an excellent job with the replacement of my RV AGM batteries and a new Victron…read moreEnergy system. thank you for the fantastic job.!!!!

We took our trailer to Chris to have him check out issues with our solar set up…read more our Rv is two years old and runs on solar power only. We had the dealer check out our problem twice and were not able to find or fix. We are so glad that we found Chris on a search for RV repair. He found several issues within a few minute. He fixed our problem within a few days!!! He is great to work with, very knowledgeable, explained everything and reasonable. We highly recommend them for any RV problems. P. Fitzgerald

Jim came by , I think I was his last stop. He shower up with a bag of tools and a flashlight. I…read morewould say he worked on my boat for about 45 min and got it started right up. Took it for a spin to make sure it was running solid then had me start and stop a few times. Literally saved our little family vacay. He did a great job. Nice guy has a passion for helping people. 1,000% recommend!!!

Jim failed to make the requested repairs on my boat. Had my boat for over TEN MONTHS. Kept…read morepromising he'd take care of doing the repairs. He failed to return phone calls or text messages. STAY AWAY. NOT TRUTHFUL OR HONEST

Great people. We had a few hiccups on our RV…read more The staff was on it fast. Excellent staff always in touch. We highly recommend little dealers little prices. They live up to their name. Thank you for everything. Happy Trails for sure when you buy your RV. Thanks, STEVE, MIKE, and STAFF

"New staff" same old song and dance. You will pay tax on your retail purchase and you will be…read morepenalized if you want to pay cash if you don't use their financing. Very siimilar to Blue Compass. My advice if purchasing a late model RV: Look for a private party sale, be patient, buy the book "Buying A Used Motorhome" by Bill Myers and follow its direction. You will save at minimum the sales tax. We looked nationwide online and saved 10-12K on price PLUS sales tax and got a nice, easy to drive 27 foot Class C, 2024 model year, with 9,000 miles on it (only 14 hours on the generator!), with two slide outs - the perfect rig for us. The worst thing you can do is finance sales tax - think about it! Find a private party sale - remember: there are lots of people disguising as private parties who are really dealers (do your research) - weed them out - be patient. Read service reviews for dealerships, pay attention to people you know and their comments about RV dealerships in the area. We are glad we were patient, it paid big dividends. The two stars are for the finance, and sales people - everyone was real "nice" but they are trapped in a corporate "system".