Williams Taxi & Shuttle sent us a text the day prior to our 5am reservation…read more Morning of- the Chrysler Pacifica van arrived a few minutes before 5am- which was perfect since we were already in the lobby. Glenn was very chatty, which we liked! It made the shuttle ride to our destination (Blue Angel Lodge) go smoothly. We got to see the sun come up. And Glenn pointed out the female elk along the way. Since we were on good time- he deviated from the quickest route with Grand Canyon Village to show us deer roaming. Highly recommend using their service!

This company was very rude. If they start off like that on our initial conversation, I would…read moredefinitely not use them. Use Uber instead. I called to see if i could set up a ride and he acted like I was asking dumb questions. Also they do not take any last minute rides. Uber came through for us after all! Use alternative company if possible.

Made a reservation for an early morning run to the Amtrak station in Flagstaff. Driver was on time…read more(a bit early) and was very professional in getting us there in plenty of time.

Imagine having to pay full price and an expected tip when your driver forgot to pick up. not…read moreimpressed for what I paid. I booked it because of the great reviews. Just get a Lyft or an Uber.

During our road trip out to take care of some family things, we stopped in Flagstaff for the night…read more While here, our car decided to stop working. Imagine us and our dog and all our stuff, the broken car got towed to the dealership late at night to be left there for when they open in 34 hours or so, trying to get to our hotel so we can at least get some sleep before seeking a rental car and dealing with the dud car. Grateful for Burly Cab saving us and allowing our dog to come with as well! (we have a blanket for the dog which helps) Saved us a 9 mile walk to the hotel. Very friendly service otherwise too. Thank you so much.

Completely unreliable. Had a flight out of FLG. Called BC the night before to arrange for…read moretransportation to the airport. Got a call 1 1/2 hours before my flight from BC telling me they couldn't pick me up. Terrible company owned by terrible people

I had a bad experience with Fran Albright's cab service. I was waiting for her driver to pick me up…read moreat The Public Taproom on the 4th of July and the driver never actually showed up. Last night, I tried to request a ride home from Wal~Mart and she denied me & falsely accused me no-showing and attempted to charge me a $30 fee for the no-show. Her & her company is unreliable, and has dangerous driving habits like excessive speeding.

I'm a bit disappointed with this service. They ask you to text but then do not reply yes or no. I…read moreget zero communications. If your not available during business hours, a simple, Sorry im not available, goes a long way. The customer service isn't worth calling them.

this guy is reasonable but he' overbooked himself. Too busy to even trust that he'll wait for you…read moreto make it to the door

I was in a real bind - needed transportation quick. Chris showed up quickly and provided me with a…read morequick round-trip. Saved my day! MBartels

So much for 365/24. The. Us to Flagstaff was late getting in , and the transit lines had already…read moreshut down for the night. Not only is there no answer at the dispatch number, it doesn't even ring, it goes straight to a voice mail system that is not even set up.

I had used this "taxi service" for several months to get to work and back simply because they…read morecharged me slightly less than most of the other cab companies in Flagstaff even though most of their drivers were very unprofessional and were in obvious violation of several safety and health regulations (see my previous review on TA from March, 2020). First off, this company does not have an actual "dispatcher". They simply hand a cellphone to whatever driver will be answering their calls that day or night and that is who will be answering their phone calls, WHILE THEY ARE DRIVING regardless if you happen to be in the cab with them at the time or not. This is unsafe to say the least and is also against the law! I have also had drivers smoking, eating, etc. while I was in the back seat with no regard to me whatsoever. At last count this company only has two vehicles and both show obvious signs of previous collisions and both are in sad shape. Secondly, this cab company is the only cab company in Flagstaff that does not use meters in their cabs. I have been charged several different prices for the exact same ride depending on the driver. How do they determine how much they will charge you? I am assuming by how much they think they can get from you. But a more frightening issue is that since COVID-19 has become an issue Top Hat Taxi has not made any changes to the way they still do business. None of their drivers wear masks and regardless of what they may tell you, they do not sanitize their cabs in any way in between fares. You can tell when you sit down in a cab that has been cleaned and a cab that stinks! This cab company also advertises that they are a 24-hour business. Not since COVID-19. Now that the bars in Flagstaff are no longer open the driver on duty will simply turn off their cellphone and go home. I defy anyone to try and reach this company after 9:00pm or so (sometimes even earlier). All you will reach is a voicemail that has not even been set up so you can't even leave them a message. Do yourself a favor if you need a taxi while in Flagstaff; There are numerous other cab companies in Flagstaff to choose from and no matter who you decide to go with any of them will be better than this fly-by-night company.

A great option! These guys were available when Uber wasn't. Very friendly and efficient service.read more

Great service, decent price. I got drunk at the bar and my car is in my driveway. A thousandth of…read morethe price of a DUI. Will recommend and use again.

Awesome service! I took a hike in Sedona that went a little scenic route and I ended up…read moredesperately wanting a ride from one trailhead to another. First place I called right off said it was a 45 minute wait, and when I said where I was and where I wanted to go sounded doubtful. Second place wasn't even local and advised me to call someone else. Then I found Bob's Taxi lower down on the google results. When the man that answered the phone didn't bat an eye about my location, and told me it would be at least fifteen minutes, I was SO grateful! My ride showed up in about 20. ( no complaints, traffic is stupid in Sedona) and was Covid compliant and friendly. What more could I ask! Five stars to the knight in a black SUV that rescued me! One warning, they do take only cash, which I was informed of up front from the dispatcher. Thankfully I had the green to engage their services.

I didn't have a rental car so I used Bobs Sedona Taxi to travel in and around the Sedona area…read moreduring my vacation. My hotel was in Oak Creek Village and most of the places that I wanted to go to were in Sedona, so I relied on them a lot. They are great! The drivers are very friendly, helpful and knowledgeable. They pointed out landmarks and told me a lot about Sedona and the red rock formations. Bobs Sedona Taxi also offer tours, I didn't do any of them because all of my days were pretty booked up and I had already scheduled two other tours. Based on the drivers that I met, I imagine that their tours are good. They recommended some good restaurants for me to try, which I appreciated. The cabs are very clean. They are very prompt for pre-scheduled pick ups. They are also pretty quick when called for immediate pick ups. I am mobility impaired and a couple of times I had to call them to go just a few blocks, they were great and gave me really good rates. I don't know how they compare to other Sedona taxi services because I only used Bobs. I originally chose them because of their name "Bobs" (a really old joke between me and some friends), but I continued using them because they are great.

Called last minute after another service cancelled waiting for my pick up. Called Tom's and he…read moreshowed up and got me there in time! Plus, he was able to fit me in the same day for a return ride after my tour was over. If you're in Sedona without a rental car, call Tom's.

Great response time. Reasonable prices. Tom is a really nice guy. He helped me build a fire for my…read moreguests when he dropped me off at home once. Great guy. Highly recommend

Life savor!!! Couldn't get ride back from the restaurant to…read moreour resort, but Avor Taxi was there! Nothing was available from Uber or Lift (on Friday night!), and the fancy luxury restaurant we ate, could not help us at all... Found Avor Taxi at Yelp, and they were really nice! And the driver was even nicer!!! If you do not plan to drive to the restaurant, as you'll be enjoying the nice wine for your vacation, plan your ride, especially back to your hotel. If it's impossible to get ride with the app on Friday night, you'll need plan B, and Avor Taxi would be great one for you!!!

Needed is 6:00 a.m. pick up in Sedona, taking me to flagstaff. The driver was on time, text me to…read morelet me know he was waiting, and promptly took me to my location in flagstaff. Good conversation, great driver, wish I could remember his name. If you need to get anywhere in Sedona, or if you need to get to Flagstaff, use avor taxi