Great experience for me with Groome transportation. I thought the website said only March thru…read moreOctober for Flagstaff. I'm happy I called anyway because I was able to book and it's Nov 23 ! So call anyway cuz we all know the internet is not always accurate and I prob miss read as well. Their office is great w a couch, couple chairs, restrooms, outlet to charge phone. Get there early cuz Ubers can be quick or delay in Flagstaff winters due to rain and snow. I got a comfortable ride to Camp Verde, an hour away. I wish they went into Prescott but we can't always get what we want in life! I'm blessed that my Prescott friend is picking me up in CV. I've also taken Groome in the middle of nowhere Montana. This is a great comfortable transportation company that gets you there in any weather, rain and snow. My drivers have always been pleasant. The office guy in Flagstaff is an absolute love. I missed my first shuttle and had to call about 6 times with questions and changes and he was above and beyond courteous and helpful to me. Always be sweet in life cuz you catch more with honey than being spicy! For an extra charge, Groome can pick you up around Flagstaff, if you don't want to chance it with Uber! Happy Travels!

We took Groome to the Grand Canyon and back. Would probably give them a 3.5 if that was available…read more Major pros are that the drivers are safe, and they definitely get you to where you want to go. The staff I interacted with on the phone were all very helpful. There were some stark differences across drivers but overall in the neutral-to-excellent range. I didn't have cash on the way back and couldn't quite figure out how to tip the driver. Note they don't really stop for folks to get out to and from GC without a direct request which we were unaware of. Also, the confirmation emails sometimes give incorrect pickup times so be sure to confirm ahead of time. The staff member I called after the shuttle hadn't come mentioned they had tried to call, but I was on a plane and didn't receive the voicemail till later. Seats were just shy of comfortable but fine. Overall, a convenient way to get to Grand Canyon National Park.

Second time here for Christmas Polar Express and it was fenomenal. We came earlier that day to get…read moreout actual ticket and we find out they have some Pre-show activities. Like story telling and pictures with santa..... parking is free all around the venue. People are start coming around 3 pm for 5.30 train. It is so nice to see all of those people/kids in Christmas pajamas and Christmas spirit. While families wearing pajama masks even grandparents. Everything is so organized and working as expected. Our hosts in Vagon K were amazing, they entertained us so good. Kids loved the show in train, and they Cookies were delicious and big and were still warm. They also serve hot cocoa. And Santa was super nice and polite.

Mixed reviews....went for the first time with two kids. We did the entire package and upgraded to…read morefirst class. The ride there was great, semi private and had drinkenu with all these specialty cocktails non alcoholic for the kids. They absolutely loved that. The snacks they advertised were not real snacks I was expecting, it was donut holes, tiny muffins and that was about it. The ride home was also first class but a different car and not anything like our trip there. We were packed with lots of other people, it was pretty dirty and uncomfortable. The person in charge of our car was so much better than on the way but the car was not. No specialty drinks or menu for the kids. They were so disappointed. The snacks were a spread of meats, cheeses, veggies and some bread pretzel bites. So, that was better. The train robbery was kinda silly, aoney grab. They take your photos on the ride there but they lost ours and the price starts at $40 to receive them! For the price, especially upgrading, you think they would give you at least one for free. Anyway, it was a fun experience one time but that's it....a one and done. The hotel was clean and breakfast is included. If we had to pay the receipt said $79 for a family of 4. Very much not worth the price. The fruit looked like it had been frozen and then put out, even the grapes looked old and nasty. Nothing great and you have to wait for a server to order the drinks (coffee, juice, etc). They don't have milk for kids and they expect a tip for literally servicing you juice. Again, a bit silly for a buffet and paying a ton of money. Again, a one and done for us.

What a rip-off!!! I'll not ever use their Service again...The representative had no idea of what he…read morewas doing...I was charged for seating I NEVER gave permission to book!!! I'm extremely disappointed with Greyhound Bus...

Torn seats, abrupt staff, scary stops and housing challenged folks sleeping in the waiting area…read more Yikes! All that being said, the ride went

The Flagstaff Visitor Center is such an informative stop and they have plenty souvenirs for you to…read morechoose from. The staff are lovely ladies that can help you find your next local activity or provide some history on the area. The center has a small parking lot but there is also street parking within walking distance with parking meters.

Great information with great service, excellent general store with fair pricing, excellent customer…read moreservice.

We were in Flagstaff during a snowstorm and needed to get from our hotel to the Amtrak train…read morestation at 4:00 a.m. or before. Marqua Transport, DQ, our driver was the only one who answered our call and promised to be there. One other place didn't even respond at 7:00 p.m., one said he MIGHT be able to do it but wasn't sure and one said no. It was real peace of mind to know we had assurance of a ride. We highly recommend Marqua.

From the owner: Est. in 2019 getting my riders to and from their desired destinations safely and efficiently.read more

Ask for Leilani and Rich! They are the best drivers! They are always so safe and careful with my…read morewife is a huge fan of. They always do their best to get me as close as possible to the entrance and are right there where they say they're going to be at pick up time. No one does it better!

They do not handle business ethically. I recommend using any other competitor if you want…read moreprofessionalism. I am using Black Tie Limousine and so far the experience has been flawless.

I always use this company when I need to get from my hotel to the train station, especially on the…read moreweekends when the buses don't run as frequently. I have never waited more than 15-20 minutes for a cab and my drivers are always friendly. To those leaving bad reviews, take the bus!

This is the worst cab service ever. I called to order a cab and was refused service, when I asked…read morewhy the dispatcher said I had a foreign accent and hung up. I called a second time he just showed how much of a bigot he was by laughing at me on the phone and hung up. They chose to refuse service to a potential customer because the person is not from here. They're very disgusting.