Every visit is a success in every way..........from baths to check ups to having to say goodbye to your fur baby. Fantastically staffed.

The vets there are so caring. I know I will get great advice for my fur babies. We've been going there for years!

After being fleeced by my local vet here in New Orleans for a ridiculous amount of money, I was directed to Azalea Lakes Veterinary Clinic. My experience here hit every note I could have asked for in my forever vet. The facility is beautiful, the staff outstanding, and the vet caring, responsive, and adaptive. Whether you have to drive 15 minutes or 2 hours, I'd recommend Azalea for your veterinary needs, every time. My beautiful mama rat gets to come home, healthy and vibrant, thanks to these wonderful people. read more

We've been using Azalea for 8 years and there has been a steady decline in treatment. I can't if they're understaffed or they over book. It's ALWAYS a circus in the waiting area, they never answer the phone. I feel like it's a money grab to them now. My last visit (last week) after the vet came in to explain XYZ. He left and when a vet tech brought my cat back, I still had some more questions she went to get him and when she came back, I was told that he was already with the next appointment and she would bring my questions to him for him to answer. I've started looking for a new vet. read more

I had to bring my sweet older lady to the emergency hospital after finding out the vet I used to use diagnosed her with a deadly uterus infection but wanted to charge $1000.00 for surgery to save her and sadly I couldn't afford it and they did not offer a payment plan. They told me to call around and tell other vets the diagnosis and that they put her on antibiotics and see if I could find a better price. After dozens of calls I couldn't find anyone! I thought I was going to have to put her to sleep. Which broke me down to my core. After calling our vet back and telling her what I felt was my only option they asked if I called Azalea Lakes because my girl is strong and she has a fighting chance. I called them on Thursday at 4:45pm and they were the best people I have ever spoke to. They charged me $300.00 to save my girl and scheduled surgery for the next morning. Kept her the whole weekend to make sure she was hydrated and thriving and made sure to give her so much love. They went above and beyond for my baby and me. They kept in touch with me the whole time even sent pictures of her to me! They were have technical issues so I could not call at first, but they had a cellphone and sent me pictures of her along with keeping me completely updated and calm, because I was a mess! I cannot express how grateful I am to everyone at Azalea Lakes! I will continue to use them as my veterinarian for all three of my fur babies. They loved my girl as if she was their own pup and treated me so kindly when I was so scared that she was not going to make it. It may be a little longer of a drive for me, but so worth it. Just when I thought not one vet cared about saving someone's baby that one last phone call proved me wrong. There are people in this world who do care about more than just the money. They actually care completely about your fur baby! Very professional environment with an amazing staff!! read more

Omg!!! I took my dog to get spayed and I pick her up every seems fine until I look at her teeth and they are broken!!!? How does this happen with a routine spay why are her teeth broken? I am beyond devastated this is horrible my poor baby they probably abused her this is terrible do not take your animals there I'm a first time client and last time ! read more

Azalea Lakes Veterinary Clinic - Veterinarians Near Me - Baton Rouge, Louisiana

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let me start this by saying DO NOT BRING YOUR PET HERE. I had my own awful experience here where i dropped off one of my pets who was very sick, after three days with not being able to get in touch with the vet they informed me that they did not even realize she was still there and under their care... they forgot about her. i brought her home and she died the next day. ive heard countless horror stories now just like mine. do. not. use. this. vet. read more

I have been trying to call for over a hour it goes straight to voicemail, how can you get in touch with them without driving to the location? technology is way to advanced for this to happen .........so they are allowing it to happen, probably because they have to many patients, ...... 5 stars for everything but accessibility. read more

If I could give this vet clinic and the staff 10 stars, I would! They've been taking care of my fur brother and furson since the dawn of time. Unfortunately, Rouxdee passed away a few years ago at the ripe old age of 16. My furson Smalls is now 15 and has been seeing Azalea since he was 8 weeks old. They're always amazingly kind and they love my furkid just as much as I do! Favorite memory: Flood of 2016, I was displaced and Smalls was out of heart medication. They texted me and told me they had it refilled and ready in their mailbox for whenever I could get to them. Additionally, I had to board him shortly after the flood and they waived the cost of his boarding fees just because I was a victim of the flood and they wanted to help out. Amazing! My heart is still so happy from them and their kindness in such a tragic time. Thank you, Azalea! I wouldn't go anywhere else! read more

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If I could give no stars I would. Azalea Lakes use to be top notch and cared about your pets. Now you are a dollar sign. I dropped my dog off for vaccinations . I called after her "visit and asked what the bill was but when I got there it was twice as much. The front desk staff are rude and just plain don't care. This was not a quote the visit had taken place all they had to do was read the computer but because they miss read it I have to pay twice as much. Where is Dr Suzi? Please don't take your pet here. The last visit they ran test without my permission and I had to pay for those too. I am so done! read more

Azalea lakes has been my go to vet! I have multiple dogs and multiple reasons to go there. This place is busy but thats because they are great at what they do! The vets are amazing and the staff is very caring. If you have to go through losing a baby I recommend this place every time. They offer a quiet and comfy room to say goodbye and a quick exit to the parking lot so no one sees you upset! Much love to this place read more

If you're looking for a veterinarian that genuinely cares for your animal, this is the best place I could recommend. They are nothing short of heaven sent. They have saved the lives of two of my pups already when no one else could help. I live in Kenner and I drive an hour there because they are THAT worth it. The first time they saved my dog when he had a bowel obstruction and everyone in my area was quoting me $5000 to pay up front before they would do the surgery. Azalea lakes only charged me $850. The vet I talked to on the phone said there was no way she would let my dog die because I couldn't afford the surgery at the time. They said to bring our dog in and they would worry about prices later. They saw us immediately and performed the surgery on my dog. My current dog had an infection on her uterus and had to have emergency surgery to remove it. Every vet in my area quoted me $2000 and I only paid $340 here. They are SO affordable, offer fantastic care, and are SO kind. I will never go to another vet again. I will drive the hour every time for every checkup because Azalea Lakes is the only vet I will trust for my pups ever again. I recommend them times a million!! read more

Only issue which is a HUGE issue...they do NOT answer the phone!! Which makes me have to drive 35 minutes to ask my questions or schedule an appointment in person. When we bring their attention to no one answering, they provide what sounds like good excuses- "internet phones sometimes have connection issues", "we have been really busy today", etc. While we love the Vet, this has been the issue on several occasions. Our fur baby is currently boarded there and we were trying to let them know so they can prepare her (bath, nails, brush, etc)...but here we are AGAIN...in route to notify them in person and then wait! Please fix this ASAP! Thanks. read more

I want to know does azalea the orthopedic surgery and how much because my dog has broken his femur bone and I'm being caught it between 3000 and $4000 in Jefferson parish and on the West Bank I'm from Kenner Louisiana if anyone else please contact me with a crisis I am looking to have the surgery done as soon as possible please. read more

Azalea Lakes Veterinary Clinic - Veterinarians Near Me - Baton Rouge, Louisiana

This review is strictly to inform those looking for a vet office. This vet absolutely broke my heart into pieces. I brought my baby corn snake here for the first time a few months ago for a prolapse that they amputated and ever since then he was never healthy again. I took him places for a second opinion and they told me that his quality of life wasn't worth it and I should put him down. Azalea gave me one last hope for one last procedure to try on him, i brought him home for him to die an hour later. I'm not saying this is a bad vets office, but I am saying I would never bring a reptile here ever again because it seems like they only specialize in cats and dogs and aren't sure what to do with more exotic pets. If you have an exotic I would highly recommend paying the price for an exotic vet office. To agree with all the other 1 star reviews they are also next to impossible to get ahold of over the phone. read more

Find a better place to board your pet! My dog came home terrified and sick. I left my 11 year old chihuahua here for a week, to be boarded while I was on Christmas vacation. I was highly disappointed with the care she received. When I picked her up, her feet were covered in poo and she was terrified! This made me believe that my baby was sitting in her own feces. I paid to have her nails dremeled, this was not done! When I complained they took her to the back and performed a fast, hack job. They looked terrible and uneven. The night she came home, she was vomiting and had terrible diarrhea!! Prior to boarding, I told the receptionist TWICE to take me ex's name off of the account. This was NOT done. This is a problematic because the clinic would have called my ex in the case of an emergency. My ex is not even in this country at the moment. I trusted this clinic because I bring her here for veterinary care. I have not one bad thing to say about the veterinary care she has received over the years, at this clinic. I was highly disappointed with the boarding services that were provided to my pet! read more

Sad. We brought our goat in twice for bloated belly only to be told all is ok. We knew she had a mass in her belly. Vet did nothing to confirm nor did they communicate. Found goat dead this morning. All we wanted to know was if she was in pain. This vet did show any care or empathy for our animal. I guess You get what you pay for. read more

Took our snake their, and he had problems ever since then. Took him to a different vet for a different opinion and she said she was 99% sure they cut off the wrong part making him basically unable to poo, and there is no fix for him unfortunately. We bring him back there and she says she will try to help him. The other vet who knew what she was talking about said we should put him down was angry with our opinion to go back there with dr Susan, but said it was our decision and we really wanted to have faith. He stays overnight and he dies within two hours of being home while I'm at work in my girlfriends hand. If you value your pets life spend the extra 200-300 dollars. What would you rather a friend for the next 20 years or a couple extra hundred. read more

Let me start this review off by saying that after I had a crazy experience at my former vet clinic I was referred to Azalea Lakes to have an ACL surgery done on my Chihuahua. From my first experience with this clinic was such a breath of fresh air. The entire staff is very professional, friendly and understanding about how to treat him. I loved that they provided me with all the prices upfront. I was shocked when they told me the cost of the surgery and all the options that I could choose from. The price for the surgery was a quarter of the cost that my old vet was trying to charge. I'm totally thrilled with the care that we received at Azalea Lakes. I can't say enough about how thankful I am for finding this clinic. I would absolutely recommend Azalea Lakes to anyone and everyone for any other kind of pet. read more

Learning about this vet was the best thing that could've happened to me! I was going to a vet that was grossly over charging (I paid around 1500+ dollars for an eye surgery and all of the medications after) I came here and the total was just over 200 dollars! For the exact same surgery! The staff was kind and helpful. I'm still astounded by how affordable they are. read more

We truly love Azalea Lakes! And now with their online pharmacy it makes ordering medication so easy. They even included a little toy for our pup! read more

Azalea Lakes Veterinary Clinic - Veterinarians Near Me - Baton Rouge, Louisiana

I've been bringing all three of my dogs there for years. Bindi has been going there since we adopted her at 9 month old and she is now going on nine years old. Remi my youngest has been seen there since she's been a puppy at 8 weeks (now 20 months old). I always go see Dr. Tara and she is awesome. I feel 100% confident with everyone there and especially trust my vet Dr. Tara with all of my babies. Even my almost 18 year old Dusty I feel totally safe bringing him. She keeps herself educated and on top of things. She listens to her clients and loves animals. She is wonderful. Highly recommend her and the vet clinic. read more

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This clinic comes at a decent price and the girls seem to be very friendly with the animals my issue was upon dependability of staff In my experience it was almost impossible to get a hold of someone on the phone and you will usually not get a call back to let you know when your animal is done It seems like the simplest procedures will always take all day I have never once picked up my dogs after having been bathed and they were dried off and I typically drop them off for about 6 to 8 hours. I don't know what they're doing but it shouldn't take as long as it does. And this is just comparing experiences at other vets undergoing the same procedures at half the amount of time I'm sorry Azalea Lakes but you guys are not what you used to be. read more

Dr Suzanne has always been a great help and I will never be able to thank her for everything she's done. She's taken care of my 2 horses and the 4 dogs over the years and she will always be the one I recommend to others and their pet families. read more

Brought our puppy here on a recommendation from a family member to receive his vaccinations and with hopes of establishing a relationship with a good practice. Due to COVID we would have to wait in the parking lot for a tech to take him in. This typically took 45 minutes every visit (keep in mind we had scheduled appointements). Once he was seen we were allowed a rushed 3 minute phone call with the vet to ask any questions. Later, we brought him in to receive care for a blockage in his digestive tract. Again, waited for 45 minutes in the parking lot with a barfing and pained pup. Spent the day trying to get in touch with the office about how he was doing - phone never got answered. Finally got a call about 20 minutes before the office was scheduled to close saying they wanted to keep him the night. Next day same situation. Left multiple voicemails just trying to figure out what was going on. Took 5 hours to finally get a response. In short - don't bring your pet here. read more

Every time I bring my dog here for boarding she comes back with a terrible rash. I have asked multiple times for them to not bathe her but they still do every time. A good veterinarian but a bad place to board your dog. read more

Dr. Savanna is wonderful!! I cannot thank her enough for the level of care she invests in our dog. When she moved from one pet hospital to Azalea Lakes, we decided to move our pet's care there as well. And so far our experience has been superb! Dr. Savanna is truly passionate about her line of work, and it comes off so genuinely and effortlessly. Azalea Lakes is lucky to have her. read more

Love this place !! I have been going her for 13 years for both of my dogs!! The doctors are very caring they also give great advice on all the doctors appointment for Dory!!! read more

Azalea Lakes Veterinary Clinic - Dory also love going there!! She loves the dr. Susie and the staff - Veterinarians Near Me - Baton Rouge, Louisiana

I brought my almost 19 year old cat here for the to have a cyst removed from his head. Everyone here from the front desk to the vets were very professional, friendly and understanding about how to treat him. Thank you for your care and doing an excellent job! read more

I went to Dr. Susie for 3 years when I lived in Baton Rouge and she provided quality care to all 3 of my cats. I also saw other doctors there who were just as great. The staff there is super friendly and always willing to answer any questions. More than once, I talked to Dr. Susie herself when I had a question. When I moved to New Orleans, they were helpful and nice about helping me get established with a new vet. The prices at Azalea Lakes were the reason I went there in the first place (in my opinion, the best bang for your buck in Baton Rouge), but the care and attention to my pets is what kept me coming back. read more

I will never use this vet again. Had good service and got good treatment the first time I took my dog in with some ear problems. Then, the day after Thanksgiving my dog needed to be seen for an emergency and we called there 24 hour number with no return phone call for over 24 hours. Luckily the dog was ok, but I did take him to another vet who was accommodating and reasonable. Don't offer emergency veterinary services if you have no intention of returning over 2 phone call messages left on the ER line within a reasonable time frame. read more

I love this place! Dr. Suzanne Boucher is top notch as well as her staff. They are very kind and caring to my pet rats as well as myself. This place reminds me of the Rocky Mountain Vet show on Animal Planet, because they are honest and will do everything they can to get your pet feeling better. Prices are really affordable and they are excellent at what they do. It doesn't get much better than that! Thank you Azalea Lakes for taking such good care of my fur babies! read more

I had an totally unexpected emergency when my little chicken, Baby, was attacked by my neighbor's dogs last Friday. She was in shock with her eyes closed tight, gasping for breath, and bleeding from a wound on her neck. I've only had her for a few months and I hadn't a clue what to do for her. I was certain that she would die. I called another Vet in the area who recommended Azalea Lakes for my chicken. When I called the staff was very kind and understanding and told me that there were at least two doctors there who could see my chicken. I rushed her in and dropped her off so that I could get back to work. The girl at the front desk let me know that the doctors were already examining her before I even walked out the door. Before 30 minutes passed, my phone rang with an update. Baby was stable, and the doctors recommended that she stay the weekend and be given antibiotics, etc. I was invited to come and visit at any time I liked and also to call in and check on Baby throughout the day, which I did ( ! ) many times. I was able to pick Baby up on Monday, almost as good as new. I was SHOCKED when they told me the cost of her care because I expected it to be so much worse. We are totally thrilled with the care that we received at Azalea Lakes. They were very professional and caring and incredibly fast in this emergency situation even though it was clear that they were very busy with other patients. I would absolutely recommend Azalea Lakes to anyone in the area with a chicken or any other kind of pet. Thank you for saving Baby! read more

Dr. Suzie is such a great vet. You can really tell she cares about animals. Living in New Orleans there are lots of vets but I'm very willing to drive to Baton Rouge for my cat to be under her care. Also, the staff members are very friendly. Would whole heartedly recommend this vet office to anyone. read more

Cannot say enough about how thankful I am for Dr Tara. She listened to me and cared about my fur baby. Poor guy had multiple problems but all have now been resolved because she did not give up on us. He has gained 10 pounds and is doing great. I think I would have lost him without her perseverance. read more

The friendly staff at ALVC are always willing to listen when I've got a question, and they treat my dog as if she was one of their own. I appreciate all of their hard work, and couldn't imagine having to go somewhere else for all of my dogs veterinary needs. read more

Brought my dog in on a Friday because he was very sick. I received a call from the owner, Dr Suzie, around 10am explaining they were going to run some blood work and would call me after lunch. As of 2pm I had not heard anything so I called. Was told by somebody who answered the phone he needed to stay the night. As of 10am Saturday I had not heard anything and I started calling. Typical calls with them, you are either placed on long holds or they don't answer the phone and it goes to voicemail. I luckily stopped in at 11 to find out about my dog. Was told the vet would be right with me, 45 mins later I had to keep asking and they finally brought me back to see him and explain how sick he was. Was told he needed to stay through the weekend. I get a call Sunday night saying he passed Saturday night. The owner did the Sunday morning rounds, found him head and left a note for the afternoon shift to call me since she was leaving town. I assume for Mardi Gras. I also started getting customer satisfaction surveys saying thanks for letting us take care of your dog! please rate our service. Really, my dog dies in your care, nobody keeps me updates on his heath after I said if he is going to die I want it to be at my house, and then you send me cheerful emails thanking me for coming in. Stay away from this horrible place. They are too busy to care for you. You are just a source of revenue. I have been trying to get the owner to call me back since last week and she doesn't seem interested in talking to me about my experience. read more

I took my rats in for neutering. I thought it was great that they partnered with the rescue I got the rats from. However, the two rats chewed and pulled out their stitches and I had to make an emergency appointment for them to get surgery to fix it. I took them to the LSU vet school since it was nearby and I had good service there before. The vet there said that whenever she does work on small animals, she buries the stitches so they can't get to them and chew them. She also asked if they were given any anti-pain meds, as that's typical for them so they don't chew at the painful part of their body. I also was told I would get a call when the boys were ready to be picked up, and I never did. I ended up calling anyway at 4:30 and was told I could get them by 6. When I dropped off the boys, it didn't appear that anyone there particularly cared about them. I had to leave them on the counter in the room with a bunch of dogs while somebody came up to get them. I won't be using this vet again. read more