Dealt with the business owner, Jared, extremely standoffish and rude. After they "redid" my roof, I…read moreexperienced an extensive list of issues. Brought in an another company and the worker was shocked at the "amateur" work that had been done.......

Like others who have written reviews here I got three bids this summer when I knew we needed to…read morereplace our roof. Rainier's bid was the most expensive by about $2,000. But despite the cost, I went with them because their proposal was clearly superior to the other companies'. It was detailed, with a clear explanation of all systems and materials recommended and transparent pricing information. It was also much easier to read and understand than the other bids. Our project was promptly scheduled. We had a desired window of time when we wanted it done and were accommodated. The actual install was about as painless as a major house improvement project can be. The team arrived on site on time, communicated proactively throughout the process, and left the property clean and tidy. The whole project only took 2.5 days. It started on a Monday and on Thursday I went through a comprehensive punch out process with the site manager. The new roof looks beautiful and my family has peace of mind going into the rainy season knowing that our roof is sound, and if we have any issues, Rainier will respond due to their strong craftsmanship and manufacturers warranties. I really couldn't have been happier with the process and outcome and highly recommend Rainier Roofing.

The biggest mistake I ever made as a homeowner was hiring Pro Roofing NW. Please learn from my…read moremistake and go with anyone else. They didn't diagnose a leak explicitly hired them for, the leak was worse when they left, and they didn't honor the warranty for required follow-up work. Also, they won't send anyone who can speak to you about your project. Tens of thousands of my own hard-earned dollars, wasted.

No one ever sent me out a quote, despite several attempts to get one, so I went with High Point…read moreGutter instead and they were great

We contacted NearMe roofing for a skylight repair, roof replacement and new gutters. We couldn't be…read morehappier with the service and quality we received from them. The communication with the project manager, Elijah, was exceptional from start to finish. He was wonderful to work with and was available throughout the entire project. The cost of the project was extremely competitive, the actual work was completed in just a few days and the final product looks fantastic! I highly recommend this company.

I had this company come out to my daughter's house did an inspection. Everything went well until we…read moregot to price and their follow up sending me their inspection report which they were supposed to email to me. I have communicated with them at least four times and given them three different email addresses and I have yet to receive that document. Also they went over $30,000 to do a roof so most people this is not gonna work for you Update, well it took a few communications, but Jill did an excellent job getting us the roof photos. So if you're looking to spend over $30,000 this is one choice, they do a great job with reviewing your roof needs.

The process from the initial roof assessment to project completion was efficiently managed and took…read moreless than one week. All necessary work was clearly described in the contract, and communication with Sam via email and text was timely; he responded comprehensively to all inquiries. The service and installation provided were exemplary. I highly recommend Forever Roofing!

Forever Roofing did a great job replacing the composite asphalt roof on my triplex. Sam came out…read moreto provide a quote and was a pleasure to work with. He kept me updated along the way. Henry was the lead guy on site during the roof replacement. The site was cleaned up well after completion. The bid we received was very competitive and we are pleased with the end result.

Last Bomb Cyclone storm, Redmond Roofing came to the rescue and promptly repaired the whole on my…read moreroof. Great people great service.

We used Redmond Roofing for the roof replacement of our rental house this year, and we are very…read morepleased with the result. The owner (Bob) was very professional. They provided me a reasonable quote and the job was done on time without any delays. The customer service was excellent. I am highly recommending Redmond Roofing for roof repair and replacement.

Same poor experience with Sound Roofing. New roof in 2018 and a leak sprung after 28 months. I had…read moreto contact BBB before anyone returned my calls. This lead to a controversial "repair." Get this from another post Patti O F "They sent a guy who refused to wear a mask in our home, claimed COPD prevented him from wearing a mask." This is the same situation I experienced! Now roof is leaking again in the same "repaired" spot. My email to Vince@soundroofing.com and questions@soundroofing.com were bounced back as "server unavailable or unable to receive mail" Yelp post mentions Sound merged with Metropolitan roofing. My call to Metropolitan I was told they're not affiliated and Sound Roofing owner passed away.

Now also known as Sound/Metropolitan Roofing: They are merging…read more We'd give 0 STARS if we could! AVOID this company! They do not stand by their work. FOUR LEAKS in our SEVEN-Year-old Roof and insulation blocking the bird blocks! Spring 2016: Sound Roofing Systems, Inc. installed a GAF roof, insulation and gutters. January 2017: First leak in living room and attic. Vince, the owner fixed. January 2021: Another leak in the living room and front entry near skylights. It took weeks to get them to fix it and they never shared the information with GAF at our repeated requests. December 2022: A leak in the garage. Sound/Metro came out right away, looked at it and said it wasn't their problem. They told us to go to GAF. Jan 2023: GAF sent out a roofer who found another leak in the attic and the installation is blocking all the bird blocks causing condensation. 4 LEAKS and poor installation of insulation in 7 YEARS. AVOID SOUND SYSTEMS, INC. and METROPOLITAN ROOFING AT ALL COSTS!

The guys were personable and came out the next day to inspect my neighbor's roof that suddenly had…read morea leak over the stove. Spent a good amount of time checking over her roof and didn't charge a penny! We had our roof put on by this company 15 years ago, and it is still great! Highly recommend this company.

The estimator came out and then never sent the bid. I was ready to go and called back 3 times,…read morealways told sending the bid. Terrible follow up and waste of time, poor customer service.

amazing experience - colt was so professional, knowledgeable, put no pressure on me at all to do…read moreanything - (he was very thorough - detailed other things we could do like gutters - ours were put on 16 years ago - but no pressure). his crew was excellent - polite, cleaned up super well, put on a fantastic roof and then someone came out to inspect the job in addition, colt came out himself to make sure everything was as i'd hoped. the job was done on time (one day late due to rain but i knew this in advance), the price was extremely fair (i had other quotes which were not) and our roof looks great (he helped us pick out the color and it was spot on). other people in my neighborhood had used rock roofing as well but you just never know but you DO know......why use anyone else other than rock roofing!

I didn't expect that I would use Rock Roofing when I started to look for a roofer, neither did I…read moreexpect that Rock Roofing was beyond excellence! We started to experience granule loss on our roof that was installed in late 2005. That roof came with a 30-year warranty, but it didn't survive more than 18 years. I wanted to file a warranty claim, but the manufacturer required me to pull out a shingle as a sample, which I hesitated to do so. I don't know any lay person would be willing to pull out a shingle with some simple instructions. Even most handymen I talked to hesitated to take on such a job. When I was still figuring out what to do with the roof warranty, a big storm came to accelerate my re-roofing project. We got a leak on the roof, and the water came into our attic, and then our master closet. Yikes! I realized that I had to re-roof as soon as possible, so I decided to hire a roofer who could help me with the warranty claim. I got some recommendations from my neighbors, colleagues, and friends, and I started to call around. Rock Roofing wasn't on the list of the recommendations. However, because of that big storm, one highly recommended roofer declined to come to give me an estimate as they had got too much work, so they referred me to Rock Roofing. Colt at Rock Roofing was amazing. When I explained to him what I needed to file a warranty claim, he just volunteered to help without getting my promise to sign the contract. He then went ahead to pull out a shingle for me, and he also tarped the roof to protect my roof from the rain. When he was measuring my roof, he was able to identify the leak and just repaired on that spot. To be honest, when he told me that he had fixed the leak, I was skeptical. I also had other roofers come to give me estimates, but most of them couldn't even tell what caused the leak, so how could Colt identify the cause and fix easily?! It turned out that he did fix the leak. Before he came, we had a funnel system to direct the water from the roof to a big barrel. We always got lots of rain in the barrel. Since he came, we didn't get any more water in the barrel. Colt also helped me take many necessary photos for the warranty claim. Because my old roofing contract didn't specify the size of the roof, and the aerial roofing measurement didn't work due to the surrounding tall trees, Colt drew a roof sketch with detailed measurements for me to present to the manufacturer, who accepted the sketch and processed my warranty claim. He even did all these things during his vacation time. I really appreciated his assistances and efforts. I got total 4 bids for my roof. By comparing the same materials, Rock Roofing's price was the lowest. I normally don't take the lowest bid, because sometimes low bid just means low quality of work or poor customer services. I reviewed the contract closely and asked many questions. Colt was very patient with me, and he responded to my questions quickly. His explanation was very clear and easy to understand. Later I came to Yelp and realized that Colt had been highly praised in many reviews. Therefore, I decided to move forward with Rock Roofing. During the roofing process, the workers arrived on time and cleaned up after work. The work was completed on schedule. The next day after the work complete, one Rock Roofing staff came to do a thorough clean up, including the moss on my driveway. Colt came to walk me through the work to make sure that I was satisfied with every detail, and he also explained to me how the roofing system worked. I am very happy with Rock Roofing and Colt's exceptional services. I would highly recommend Rock Roofing if you need any roofing services.