Cancel

    Search

    Pro Roofing NW

    3.5 (69 reviews)
    Closed 7:00 am - 8:00 pm
    Updated over 3 months ago

    Get a quote

    You can now request a quote from this business directly from Yelp

    Services - Pro Roofing NW

    Pro Roofing NW Photos

    Recommended Reviews - Pro Roofing NW

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    New TL Composite Roof
    Shelley B.

    Pro Roofing insured a seamless project of replacing our 32 year old Cedar Shake Roof with a TL Composite Roof in 3 days. The bid and sample process handled by John Borbridge was well explained and thorough. Francisco's very effective crew of roofers took great care to clean up afterwards, as well. We are very thankful to have our project completed. Pro Roofing's Warranty is something to consider as well when comparing other Roofing Companies. Our bidding process was such that we saw significantly higher bids for the same roofing material, from other Companies.

    Snow melt under ridge vent
    Dave S.

    Our new roof was installed on the hottest days of August 2016 at which time roof vents (RV38 metal) were replaced with ridge vents. I agreed to this even though I was skeptical due to the windy location of our house. John B. assured me that they would work fine. They came back right away to fix a few things (before I would pay in full): 1. Installed Lead Pipe Jacks as originally agreed 2. Replaced a couple shingles that were damaged 3. Replaced damaged gutters January 2020 - they promptly came out and fixed a shingle that blew off. February 2021 - Very fine snow blew in thru the ridge vents. It melted and left 3 leak spots on our ceiling. I contacted them repeatedly for a few months. After I already gave up on them, they said they would order materials and be out to fix it (by removing the ridge vents and putting back the original type of vents). Someone did show up for the appointment but no work was performed (just measurements). I let Joshua know and he said it would be (re)scheduled that day (in September). That's the last time I ever heard from them. Bottom line: Their 10 year warranty is almost worthless. Do not convert to ridge vents if you live in a windy spot.

    Todd R.

    If we could give this company a zero star review like many other reviewers we would without hesitation. We had them install a new roof in 2017 and now we are needing the rubber seals around the bathroom exhaust vents replaced. The rubber is completely cracked and water is actively going into the attic and causing water damage. Pro Roofing NW is not willing to take responsibility and cover the cost of repairing under their amazing ten year warranty. They are saying that we agreed to have these cheap rubber seals installed when we bought the roof. Yet they are not willing to provide proof of any agreement which they claim they have. We know that we never agreed to having these cheap seals installed. They want to charge us $850 to replace these garbage rubber seals with the same exact ones! We contacted a different company about this problem and they explained that they have a standard and use only lead material. This makes sense as it does not degrade over time. I would stay very far away from this company unless you want to have costly problems with your roof down the road! We unfortunately had to learn the hard way.

    Jonathan U.

    [PLEASE READ IN FULL] If I could give this roofing company (and Nu Ray Metals) zero stars I would, they are untrustworthy and lack ethics or integrity, DO NOT EMPLOY THEM UNDER ANY CIRCUMSTANCES. Ok, so I'm a 20-year retired Navy disabled veteran. I worked my butt off so that when our family finally got our forever home, it would be just what we wanted; a nice little house with white paint, black trim and a BLACK roof, not green, not gray, not grayish green, BLACK. And for $25,000.00 I should be expecting a professional roofing company to be able to handle the simplest of requests. Because for that kind of money, you should expect great work, not shabby crap that you'll regret for the next 30 years. When I contacted them and asked them to show me their catalog of options, I was quite clear on what I wanted. I'd had several estimators come by, but Gary, Pro Roofing's sales guy, seemed to be an honest fellow that knew his product. So, when I saw that they had Nu-Ray metal roofing in True Black and Matte Black, I asked what the difference was, to which he (and every person from Pro Roofing NW AND Nu-Ray Metals) replied, "the Matte Black is the same as the True Black, just not as glossy". Seems like common sense, right? Seems like this should be clear-cut right? NOPE!!!! Nowhere in the catalog I looked at (the Nu Ray metals Architectural Guide) did it say anything about asking for samples of the roofing prior to installation, and good old' Gary didn't have any samples with him, but I was certain of what I wanted and explicitly pointed it out to him on his catalogue (see photos, if attached). When they delivered the roofing material, it was upside down and covered in blue film, making it hard to see what color it actually was. My house has a daylight basement, so if you are in the backyard, you are straining to look up on top of your roof, from an area that is two stories high compared to the front of the house. I believed that what they were putting on my house would be just like true black, only less glossy...a matte black. So, when I got home on the day that they finally started working on the front, I told everyone to stop working, full stop, right now. The roof that they were installing, that I could now clearly see, was super- duper-gray, a very different from the color that I'd asked for, and definitely not what I was willing to pay $25,000.00 for. Well, the folks at Pro Roofing NW finally came out to see what the problem was, and right away saw that what they were installing was actually "Charcoal Gray" (per the pamphlet, see photos) and not Matte Black. I even called the Nu-Ray distributors in California and Washington to see what colors they offered, and still they described the Matte Black as "true black, but not as glossy". Additionally, I looked up PPG Kynar, NuRay's Paint supplier to see what colors the roof was licensed to be painted; in the USA the roofing materials NuRay can use only come in one type of Black, everything else is gray (bottom of this page- http://sampleorder.ppgmetalcoatings.com/samples/ppg-duranar-liquid-coatings). At first Pro Roofing Northwest's Managers seemed very much "on my side" and assured me they would get Nu Ray metals to either give me a new roof or foot the bill for this "mistake" in full. Gary and the Managers at Pro Roofing NW met with me a few more times after that, assuring me each time that they would take care of me. But instead of taking responsibility, Alex, the owner of Pro Roofing NW decided to blame it on Nu-Ray and demanded aggressively in writing that I pay in full. I'm angry that I had made the monumental mistake of trusting this company. So, in the end, Pro Roofing got paid (I paid under protest, on the advice of a lawyer) and Nu-Ray metal got their money too. But me, the customer, I got screwed. Please don't make my same mistake, choose anyone else. Don't use Pro Roofing NW and don't use any company that uses Nu-Ray metals. I deserved better, and so do you. I should have taken their other 1-star review to heart, but maybe you'll read this and choose better.

    Delivery of materials with crane to lift it onto the roof

    Pro roofing worked on my parents roof and recent did one on our property as well. They are awesome and definitely worth the cost. Our sales representative John was great and was not high pressure he gave us great information and was available promptly via email. Leslie at the office was also very prompt in her follow ups. Their prices are fair and reasonable in comparison to others. The quality and workmanship speaks for itself, you will be quite satisfied with the overall look especially with the added ridge-line and painting of any vents to match. Their clean up is impeccable as well as their coordination and efficiency. It took them a full day to complete the job and there was an on-site manager Jose who did a great job with coordinating and communication as well. We are very pleased with our choice and I recommend you give them a chance to work on your roof!

    One example of the care taken of our home

    See all

    Photo of B N.
    0
    1
    0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    No one ever sent me out a quote, despite several attempts to get one, so I went with High Point Gutter instead and they were great

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 2

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0
    Photo of O C.
    0
    70
    0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 2

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 2

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 4
    Thanks 1
    Love this 0
    Oh no 1

    3 years ago

    Helpful 7
    Thanks 3
    Love this 1
    Oh no 3

    3 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0
    Photo of Nikita N.
    106
    27
    10

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 6
    Thanks 0
    Love this 0
    Oh no 1
    Photo of D N.
    100
    331
    255

    7 years ago

    Helpful 5
    Thanks 0
    Love this 8
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Ryan D.
    36
    65
    4

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Pro R.

    Pro R.

    Helpful 6
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 0

    5 years ago

    Been working with these folks for years..they are by far one of the most professional and kind people in their industry

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 1

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 8
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Lew G.
    68
    17
    24

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    They give fake bids and then jack up the price go somewhere else and get good service.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Pro Roofing NW

    Review Highlights - Pro Roofing NW

    John Borbridge came to our home prepared with roof measurements based on a satellite photo of the house.

    Mentioned in 8 reviews

    Read more highlights

    AA Window, Roof & Gutter Cleaning - We clean windows, roof, gutters, solar panels and skylights. We offer roof moss removal and treatment, a critical service in the northwest

    AA Window, Roof & Gutter Cleaning

    (435 reviews)

    Rep called me back and explained why they are cautious about cleaning metal roofs. In short I've…read morebeen doing it wrong. He offered to make things right but his explanation was enough. I have a metal roof and gutters with gutter guards. They company that used to do an excellent job on my roof (I'll call them "JB") is a janitorial firm that appears to no longer do roofs. I called AA based on reviews and explained that my roof was quite dirty with pollen and was clear with them it was metal. They said they would come and blow the roof off and see what else could be done. They did NOT come right out and say they could not clean up pollen. They quoted me a price lower than the previous company had been charging, so I scheduled the work about three weeks out. The tech came out late in the afternoon, spent a LOT of time looking around and talking to the office and then told me that they could only blow debris off. To do a wash would take two people a full day and cost around $2,000. Sorry, that's NOT going to happen! I said go ahead and blow the roof off, there was plenty of Douglas fir cones and other debris that needed to come off anyway. The work was fine for what it was, though there's still a mess of pollen up there. I would have preferred that they just say "we don't clean metal roofs because you won't be happy with the results."

    Our gutters were overflowing with water every time it rained, which happens a lot here, and they…read moreneeded to be cleaned. AA Window and Gutter Cleaning was quick to respond and easy to schedule with. The service was fast and we are happy with the work done.

    Gu-Wi Gutters & Windows

    Gu-Wi Gutters & Windows

    (540 reviews)

    Haller Lake

    A refreshingly positive experience where the company used technology well and appropriately and…read moremanaged to still retain a personal touch as well. Communicating was clear. Expectations were set and, most importantly, the service we received delivered on those stated expectations My only minor criticism would be that the marketing of add on services was a bit more aggressive than I would like, but my respectful decline of this additional options was all it took for them to back off. All in all a positive experience. I'll be back next year for annual maintenance

    Rikki, Since you…read moretook the time to reply, I will update my review further. If nothing else, just to make you aware. When I finally dig an inspector out, he said there was no issue whatsoever and that I was fine to just clean up some minor water spots on an interior window and do a better job caulking. I finally went for a second opinion, and not only did they find the nails were not galvanized and installed on top of the roof instead of on the side, water had leaked in quite drastically leading to a $3000 repair. This other company literally walked on top of my roof and with her bare hands, picked up the entire tack strip that is supposed to keep things glued down. She couldn't believe the nails that were used and the placement but more so, that this was said to be 'no issue' by a professional. Your guy that came out to investigate literally never even put his hand on it to wiggle it around and see if there was an issue, he just looked - no ladder, just climbed part of my balcony and looked. If I had listened to him and just caulked the interior window so that more water wouldn't have come through, this would've continued and become an absolutely horrific problem. I know customer service agents aren't always a reflection of the company but this gentleman was a 'master installer' his words. I'm not sure what there is more to say, but as a business owner you may want to know. As an aside, I do appreciate that even months later, someone responded to this. I do hope things work out as your company continues to change.

    High Point Gutter

    High Point Gutter

    (75 reviews)

    Excellent service, honesty, and professionalism…read more We had a great experience with High Point Gutter, and especially with their service person, Jerrod. Jerrod's work was extremely professional from start to finish. One side of our gutter had some minor damage, and the original contract was to replace that section. After carefully inspecting it, Jerrod told us that a full replacement was not necessary and that he could fix it instead. He contacted the company to update them and ended up saving us about $500. That level of honesty really impressed us. In addition, Jerrod did a very thorough inspection of our roof and checked for any moss-related damage. He helped us apply Moss-B-Ware to protect the roof and noticed that we didn't have enough product to fully cover it. Without hesitation, he used some of his own Moss-B-Ware at no additional charge--both the materials and extra work were completely free. He also took extra time to explain how to properly protect and maintain our roof going forward, which we truly appreciated. He went above and beyond what was expected. Overall, we are VERY happy with Jerrod's service. We will definitely hire High Point Gutter again for our roof next year and in the years to come. Highly recommended! By the way, his service is backed by a 3 years warranty.

    I contacted this company to address a single noisy downspout. I received multiple quotes, and…read moretheirs was by far the highest--more than three times what other companies quoted. They actually provided two separate estimates: one for the noisy downspout and another for a basic cleaning. When I asked why the estimate for the downspout was so high, I received a passive-aggressive text from the estimator, Evan K., saying that I was "not the right fit" for the company, complete with a smiley face emoji. I then attempted to schedule only the basic cleaning (the separate estimate), because the project manager had not indicated that I was not allowed to do so, and I continued to receive automated reminders via text and email. Then, Evan K. followed up with a passive-aggressive email, also complete with a smiley face emoji, continuing the interaction unnecessarily. After that, my number appears to have been blocked, and I was no longer able to reach anyone at the company. Regardless of pricing, this level of communication is extremely unprofessional. Based on this experience alone, I would not recommend this company.

    All Access Roofing - Gutter replacement in 6k profile Seamless Aluminum gutter

    All Access Roofing

    (37 reviews)

    I had an amazing experience with All Access Roofing & Gutters, and I want to give a special…read moreshoutout to Juan and Mario who worked on my house. Also want to mention Yolanda from customer service, she was awesome. Communication was very timely, clear, and super helpful from the first inquiry all the way to the day of the service. Part of my gutter had fallen off, and both the roof and gutters were in pretty bad shape with a lot of moss. I talked to a few other companies before, and some tried to oversell or make the situation sound worse. This team gave me the most practical suggestions and a very reasonable estimate. No pressure, no upselling, just honest advice. Juan and Mario showed up on time and worked super efficiently. In about three hours, they got everything done perfectly, roof and gutters cleaned, gutters fixed, everything spotless. I really appreciated their work ethic and the way they went above and beyond without me even asking. They cleaned the small shed roof that isn't connected to the house, adjusted other parts of the gutter that needed attention, and left the whole place so clean. Not just the debris from the roof and gutter, they even blew away the storm branches and leaves around the yard. Honestly, driving home and seeing how clean and fresh everything looked made me so happy. I highly recommend All Access Roofing & Gutters, and especially Juan, Mario, and Yolanda. If you want honest people who do excellent work, these are your guys.

    My wife and I were absolutely blown away by Pascal and his team's workmanship and attention to…read moredetail. We hired All Access for a brand new roof and gutters and they did an absolutely beautiful job. They even went out of their way to color match the new fascia and bought the exact paint needed, which really showed how committed they are to doing things the right way. The communication throughout the whole process was excellent. Yolanda, who handled everything for us, was a delight to work with and made everything smooth and easy. We also appreciated how they walked us through all the work at the end and showed us before photos of our old roof. The cherry on top was how reliable and respectful they were. They came exactly when they said they would and kept everything super clean at the end of each day. It was spotless every evening. Pascal told me they would arrive at 8am and they did. He told me the job would take three days and that is exactly how long it took. Talk about integrity and being impeccable with your word! We will happily recommend this gem of a business to anyone looking for an excellent and reliable roofing and gutter company with great customer service and exceptional craftsmanship. We're excited to enjoy our new roof and gutters for many years to come!

    Pro Roofing NW - roofing - Updated June 2026

    Loading...
    Loading...
    Loading...