My sweet Texas mother in law is 91years old. She can remember things from years or even decades…read moreago. But yesterday and a half hour ago are lost to her. The cold snap in Texas last winter froze the pipes in her house and made it unlivable for the time. The search was on for a safe and capable place for her to stay. My wife and her sister spent many hours researching many places that could provide care for folks with memory problems. Parameters included safety, cleanliness, diet, quality of staff and location. After many hours, the family decided on Silver Creek Place. The director is a woman after our own hearts. She is strong, capable and prepared in life and in her business. The staff is an eclectic group of dedicated and loving people. The facility is a bit dated. But it is tidy and spotless. All the food is prepared on site in the facility kitchen. My MIL loves the food and has a great appetite there. They keep the patients there busy with therapies and they are kept very clean. We were able to visit with no prior notice. This is a good sign that those who work there are proud of the care they give and have nothing to hide. When me, my wife and her sister went to visit, it was a big deal. I hugged a lot of little ladies. Felt safe as everyone there has been vaccinated and temperatures are taken on admittance. Bottom line, looking for a safe place for a loved one who is in the twilight of her life, is a serious endeavor. There are bad places out there. We feel we found a great place for our sweet "Mooty". She is safe, comfortable, well fed and reasonably happy there. She still wants to go home and she asks about her little dog all the time. But we are glad she is here.

My loved one has been there over 3 years. After checking out facilities this was welcoming and…read morestaff were very friendly and kind. I've never seen any mistreatment of anyone. The reason for 3 stars is the upper management communication is terrible. Numerous emails sent, maybe 1-2 responses. No VM or in a meeting ! They have had lots of change overs !!! The maintenance guys are great and Bert activities director. Care techs are kind but only a few really do all they should do. Families and residents pay lots of money so everything that is suppose to be done should be done. No one is unkind but laziness is coming through. Lately the rooms are not being cleaned daily as in trash, bed made general sweeping. Numerous!!!!!! Times!!!! Pay more to the good techs and get more help if needed! Hence the bad review. A suggestion is to get bigger bingo cards! It's assisted living . It's Not the paying residents problem , if low staff! Give more pay perhaps or get management to stay after work and do it. Better yet enough reviews on this matter may get the investors attention. It has not always been like this but going downhill . Perhaps future will be different. Maybe it's a phase.

I am currently a resident of this facility and have been here for two years. I will have to say…read morethat the food is sometimes "iffy". Other than that it's an excellent facility, and I would recommend for everyone.

This facility is wonderful. We had to put my Dad and Step-mother in Assisted Living. We…read moreoriginally put them in a home in Weatherford, Tx and they were so unhappy. We looked into Azle Manor and was very impressed, so we had them moved. They have been there for 3 months now. We are so happy we made the change. They are an excellent residence for our folks. Shout out to the Administrator, Kip, Bridgette (who is awesome with regard to helping with Medicaid and financial stuff), The Nurses (especially Mandy), and staff are very caring and helpful. Also, the grounds are beautiful and deer often show up. We love the social activities. The concerts are awesome. Thank you all!

Great exercise place running tracks basketball hoops kids soccer field tennis court etcread more

Bristol Park from top to top- because there is NO bottom here!!! From the amazing Sales Rep Jen…read moreJones and Director Kristee to each and every single aid wish I knew all their names but alas I do not. Tina F, Jack, Brittany, Mai, Aria are all amazing and caring! Med techs also rock! Christopher, Mariah, Jose, Tiffany, Joanne, and, of course, coordinators Adrienne, Tanisha, and Natalie! The front desk- Teawanna who spent over an hour trying to help get our mother's television up and going for her move in day-and Alfred and Anthony who repair and help with things that need to get done. There are no words to express the love shown by every single person who works at Bristol. After moving our mom from another facility where she had been for over 17 years, we have the experience necessary to tell anyone that Bristol is a God given and welcome respite for our mom. You know when the facility is a great place when volunteers continue to come even after their loved ones have transitioned to Heaven. No question about it - Bristol is where God chose for our mom! Thank you, Lord! Bristol is a blessing for our family!!

I am thrilled my father is living here. From the receptionist, who is clearly overworked and still…read moredoes a fantastic job, to the admin Jennifer whose put this team together, to the nurse Adrienne who goes above and beyond to accommodate our cries for help, to the in-house nurse practitioner who actually cares about her patients, to the hands on Resident Attendants like Christopher & Tiffany who show up with smiles on their faces armed with the skills needed to handle whatever needs to be done efficiently, to the med-tech Mariah whom I believe listened to what I was saying and likely saved my dad's life because she cared enough to use that information and got him the help he needed right away. Thanks to the entire staff, I haven't learned all their names yet, for your smiling faces and selfless attitudes. My dad even likes the chef, and the food. Great job Bristol Park at Eagle Mountain!

Please don't send your loved one to this horrible place. Everyone we encountered from receptionist…read moreto the nurses were rude. Not enough staff. Each time we were there to visit patients were pushing their buttons and the light and buzzer would go off for a long time but no one would come until up to 45 minutes later. The patient next to my aunt was calling for help and she couldn't even reach her button. I pushed it for her but no one ever came. After 30 minutes I went to the nurse station the 3 girls who were there were busy on their phones. When I told them the lady's buzzer had been going off they rolled their eyes and acted like I was really inconveniencing them. The place is old, dirty and they gave my aunt a filthy cup to drink from. We saw roaches while there. Please consider carefully before sending your loved one here.

BEWARE - This is a horrible facility. My father was taken to this location to receive…read morerehabilitation assistance. There is a substantial lack of communication between the staff to the family members / patients. On many occasions we contacted the administrator of admissions and she frequently placed blame on others as opposed to accepting responsibility. In addition, our calls went unreturned until we confronted them. Male staff that administered medications was often irritated and would place his hands near my father's face. My father was taken to the hospital without any communication to his family members. When we asked why the facility advised they contacted the first person listed. This person was someone from over 6+ years ago who we are no longer in contact with. This was an old number on his chart and it was not updated from the hospital discharge paperwork. However, they violated HIPPA by providing this information to the contact. We had to repeatedly ask for tubes to be drained to avoid infection. When we did so there was visible frustration from the staff. They admitted to multiple mistakes and advised they could complete a complaint form. I feel horrible for anyone who takes their family members here. You will have to be on them non-stop and even if you are they will continue to make mistakes. Visit the facility, it alone confirms negative reviews.

BrightStar Care is an excellent place of employment. They have amazing leadership who…read moredemonstrates honesty and integrity. They believe in a work/life balance, have great opportunity for interpersonal growth and advancement along with professional development. Working at BrightStar Care gives me a sense of purpose. I would recommend joining the team at BrightStar Care to all.

From the owner: BrightStar Care is a leading home care and medical staffing agency aimed at providing A Higher…read moreStandard to those entrusted to our care. Our professional care teams, each led by a Registered Nurse, deliver expert, compassionate, and personal care to clients of all ages, including Veterans.