Phenomenal customer service with speedy and professional communication! Just opened my second…read morepolicy with them! Thank you KAIDEN KAHKOSKO.

We bought a policy through them for one year. Terrible customer service. They don't answer their…read morecalls. They don't return calls when messages are left. I'm not sure why their ratings are so high. Thank God we didn't have to make a claim. So grateful we found another insurance provider.

I've been under the care of State Farm insurance for all of my automobiles and houses for over 10…read moreyears. Mark and his team really care and go above and beyond to make sure that your needs are taken care of. Most importantly when I have had to make a few claims for minor incidents everything went very well and smooth.. I've never felt ripped off or treated unfairly and always felt that they had my back when I needed them the most. I highly recommend Mark Nguyen's team.

Still a 5 after so many years with Mark and State Farm's . Just in informed my rates went down …read more Good news to start the weekend . Thanks good neighbor.

Spoke to Darryl about liability insurance and he got me a great price with friendly and informative…read moreservice! I was very happy with the service, coverage and price received and I actually got to talk to someone and ask all the questions I wanted to. Will definitely use him again for other insurance purposes, thank you Daryll!

Darryl's office was simply a life saver for me! Shout out to Sonia Goodman who helped me navigate…read morethe challenges in getting home insurance quotes in this California market, it's not easy nowadays with what seems an exodus out of this state by many insurers but Sonia was right there anticipating this and having not only plan A in place but also alternative plans in case it didn't work out with the first quote. Sure enough we had some issues with a re-quote and she put plan B to work and we were able to get everything lined up in time before my existing insurance lapsed, like literally on the last day! She educated me on the many nuances with my situation for future consideration as it relates to the insurance market and how her office can help consult. I am pretty sure with any other insurance office I would not have had such great service and valuable insight and Sonia and her team really deserve recognition and hence why I am here writing and sharing this so others who have similar challenges getting home insurance in California can use to their benefit!

Scott was very professional throughout my experience shopping for new home and auto policies. He…read morewas very quick to respond on any inquiries I had on my end. Not only was he able to save us money but improved the coverage we previously had with our past carrier. I would honestly recommend Scott for your insurance needs! Very responsible and works for you! Bernie

I reached out to Scott regarding auto insurance and he was very honest about what he could offer…read moreand ended up recommending that I go with another carrier, based on his expert analysis. I was very pleasantly surprised at his honesty and generosity regarding information on the insurance options in today's strange post covid climate. He later spoke to me to answer questions I had about recommended coverages, even though I would not be a client in the short run. I would highly recommend working with him. Exceptional integrity and customer service!

I'm a very happy new client I was planning on changing my…read moreauto insurance and after 3 try to get a quote with my previous agent who didn't get back to me I contacted Mr Kessler. I had directly to do with Mr Michael Kessler and he sent me all the info I requested and called me back on promised time, several time until I was happy with the coverage I got. I am very happy with his professionalism and the insurance I got and will recommend him to all my friends and family.

I've been dealing with David for at least 2 years now, but recently, I called to talk with David…read moreabout adding a new car. His assistant or whomever called me back was such an order taker , like the rest, hence the reason I only want to deal with David. Her demeanor, like the rest, definitely changes when I tell them that I only want to deal with David. Though he never called me back, I ended up calling back and he picked up. He and I talked for a bit as I wanted a better explanation to understand the policy. He said he needed to go into a meeting but that he would call me back Monday (7/29/24) morning. He never did. I even gave him a few more days before I tried calling. Since then, I've left him 3 messages and no return phone calls very disappointing at the lack of service.

I was referred by my real estate agent and I was overwhelmed by the customer care I received by…read morePatty Mason. She went over and beyond in helping me and I would not hesitate to reach out again regardless of my insurance needs.

I reached out for a commercial auto insurance quote and made that very clear in my initial email…read more They were quick to respond at first and asked for a ton of information, including my current insurance declarations, which I sent over right away. Then... nothing. After waiting about a week with no update, I finally hear back only to be told that the agent I had been dealing with doesn't even handle commercial auto insurance. That was literally the entire reason I contacted them in the first place. They said someone else would follow up, but that never happened. Super frustrating experience. If you're going to request sensitive documents and detailed info upfront, at least make sure you can actually handle the type of policy being requested. Total waste of time.

Chantelle Storm is "Combat Carl" from the Toy Story movies: She NEVER gives up and she ALWAYS…read morefinds a way. Everyone needs someone like Chantelle to help them circumnavigate the nuances of the insurance world. Do not be fooled - She is tenaciously creative, diligent, and shoots pretty straight. I'm surprised she's not rich cause she's got the customer service formula down pact!

This was my first time using an insurance broker and I was lucky enough to find an expert…read more Chantelle was friendly, patient, and very knowledgeable. She explained the health insurance process in detail. She walked me through the necessary forms and answered all of my questions. I learned many things about the industry, and ended the call feeling satisfied and confident in my choices. I highly recommend Chantelle Storm, and I am happy to continue working with her in the future.

Changing business insurance policies is not my idea of a good time, but when ALLSTATE refused to…read morecover a particular vehicle I just purchased, I had to go shopping. Zach was one of the first people to call and honestly I was impressed with the enthusiasm and his ability to do most of the work. Yes, I compared other policies, but CHOICE+ not only was the leader in the coverage I needed, but the leader in more coverage for less money. My ALLSTATE rep is a personal friend but when it comes down to business which means dollars, relationships take a back seat+ ...and I needed coverage on the large commercial vehicle I purchased...simple. When so many agencies said "no", Zach said I'll email your new policies tomorrow.

I just got back to work after not being able to work for two months due to covid…read more I shopped all around and talked to several different insurance companies that work with dog groomers.(btw they are in Kahootz with several other insurance companies, but hid that knowledge from me- so a great deal of that research was wasted time because I was looking for quotes and services from what I thought were different companies) I was aware that I needed a special insurance that covers my van, bailee insurance for the dog, and would cover loss of wages if my van was out of commission for whatever reason. Well- my Van gets damaged and needs to be in the shop for two weeks. "It's ok-" I tell my partner.. "Zach Davis assured me that we're covered" Wrong! Apparently, Zach hooked me up with an insurance that would only cover my loss of wages if I was to incur damage at my address! If you can't understand the irony in this: I'm a mobile dog groomer- my house could burn to the ground and it would not affect my work.. Here is how I was mistreated: 1. I was tricked into thinking that several different looking insurance companies were all different, but found out later that they all work together- effectively wasting my time. 2. I was mislead into getting insurance that can't come anywhere close to helping me in the real world situation that I am now in. 3. Once I pointed this out, I got a quick "sorry you feel that way" and no wanting to make things right, just a suggestion to go somewhere else. (Keep in mind I lost two weeks of pay that I was just expecting would keep me above water after being down for two months.) 3. They refused refund the money that I have been exchanging for a worthless insurance after I cancelled-their reason for this is that If another claim was made, they would have to respond to claim if something was to arise when the policy was in place... I can sign a paper stating that no other claim will be made-then can I have back my stolen money?! I hope you all take this to heart and at least get a lawyer to read whatever the entity of - choice plus/the hartford/Pet careinsurance/pet biz insurance, etc. -wants you to sign Screwed over mobile dog groomer, Adam French

I am a Yacht Broker and, as such, it is important to me and our company to refer an insurer we…read moreknow, like, and trust. I have referred this company half a dozen times now, and Novamar and our agent there, Charlie Bailey, have insured the toughest cases for us when other companies said no way possible. Novamar and Charlie Bailey are dependable, personable, and trustworthy. Charlie Bailey is like a dog with a bone that won't let go! He has demonstrated on multiple occasions that he will not stop until the job is done and the customer happy. Charlie Bailey and Novamar are a great team. I highly recommend.

At first it seemed great but then they didn't get back to me at all and nobody answers the phone…read more Got a policy with another agency and they did an amazing job.

Johnny Salas with Trinity One helped me with auto insurance and saved me a substantial amount from…read morewhat I was paying. He was fast to respond and extremely helpful and knowledgeable. Great customer service!

I can't say enough good things about Trinity One. I called based on yelp reviews and Johnny did…read morenot disappoint. He was knowledgeable and kind. He answered all of my questions in an intelligent, straightforward and understandable way and he saved my $500 compared to my old policy. It was a pleasure to talk with Johnny. I'd bet that Brent is great too.