Since it is located at the entrance of the Vienna Central Station it is a rather busy touristic…read moreplace that takes advantage of its location. If you just want to grab something on the go, it's ok but if you want to sit and have a drink I suggest you rather look for other options since the service is really terrible

In the train station, a clean, organized, easy place to grab a coffee and a recent, though not…read moregreat, pastry. Plenty of clean tables. Very courteous service. Wide range of pastries, all very attractive. The one I had was good (not great) but fresh. My friend's pastry tasted stale to him. Capuccino was pretty and ok. Another friend had a hot chocolate that he said was the best he had had in Vienna.

This review is specifically for the Kaiserschmarrn, which was unbelievable!…read more When you arrive at Demel, there are two areas - one is a window for quick takeout and the other is to be seated. We waited in the takeout line for about 15 minutes and ate the best Kaiserschmarrn ever! Something I didn't even know existed until visiting Vienna. Highly recommend checking out this spot!

I visited Demel Vienna on August 19 during breakfast. I have always loved Demel from my previous…read morevisits, and I know it is a world-renowned and historic establishment, which is why this experience was especially disappointing. I ordered my usual Kaiserschmarrn and a drink. I had noticed that the table next to me had a drink that looked good, so when the waitress took my order, I specifically told her that I wanted the same drink the table next to me was having. When my order arrived, it was brought by a different waitress. The drink looked completely different from what I had pointed to, so I asked her what it was. She told me it was a double espresso. I explained that I had not ordered a double espresso and again pointed to the drink at the table next to me, which was clearly a hot chocolate. The waitress then called over the waitress who had originally taken my order. Instead of simply acknowledging that there had been a misunderstanding, she insisted, "That's what you ordered." When I explained again that it wasn't, she told me, "It's the same thing." A **double espresso and a hot chocolate are obviously not the same thing.** What bothered me even more than the incorrect order was the way both waitresses spoke to me. Their attitudes and tone were extremely rude, dismissive, and demeaning--as though I was stupid for pointing out the obvious mistake. The interaction became uncomfortable enough that people sitting at other tables were looking over at us. To make matters worse, my Kaiserschmarrn was **cold**. It tasted as though it had already been sitting out for some time before it was brought to my table. I understand that mistakes happen. Had they simply apologized for the misunderstanding and corrected the drink, I would not have had an issue. Instead, I was argued with and spoken down to over something that could have been resolved in seconds. This was genuinely one of the worst customer-service experiences I have ever had at a restaurant, and certainly not what I expected from an establishment with Demel's reputation. After several previous visits that I enjoyed, it is extremely disappointing to say that I will not return and will no longer recommend Demel to my friends.

Second stop on our food tour in Vienna was Groissböck. It's in Vienna's 10th district and is a…read morehidden gem for pastry lovers. This charming, small shop is so inviting and the staff were so sweet and friendly. The selection is immense, featuring a variety of traditional Austrian pastries, but the standout for me was the poppyseed pastry. Who has been keeping this secret from me? The pastry was perfectly flaky on the outside and generously filled with rich poppyseed goodness on the inside. It was the kind of treat that reminds you why small, local bakeries are so special.

Wow! It's really the best place in Vienna to have Krapfen. The one with apricot jam is amazing…read more just in front of your eyes you would see how they produce Krapfen. Everything is clean. Coffee is not that bad. Service is very friendly. Definitely recommend! P.s. I am not a fan of Krapfen at all. Before this place I tried them couple of times and it was just terrible and fatty.

Cafe selling pastries, coffee, and other food. Their menu has a wide variety of items and I enjoyed…read moretheir sachertorte. There were many other patrons when I was dining but no long lines like there were at some of the other cafes. The upper floors has many tables; the view at the ones near the windows is nice as it overlooks the street.

After a walking tour of Vienna, we stopped at a nearby Oberlaa cafe & bakery, based on the guide's…read moreendorsement. My Latte was excellent and my companion got a pot of hot tea. We also split a piece of apple strudel. The strudel was a bit disappointing compared to a couple others we tried this week, but was still good. Service was efficient and attentive.

We had wrapped up a morning at the Belvedere Museum and searched online for a nearby lunch spot…read more This place was within a 10-minute walk. We got there around 11:30 a.m. on a Saturday. The restaurant is located in a round glass building. We entered and got seated immediately. It is a good spot for watching people and traffic outside, as the walls are all windows and it is located on a sort of corner between 2 semi-converging streets. They had a varied menu which included burgers, Asian soup, breakfast all day, etc. I got a salad which I enjoyed. I think both of the others got noodle soups which they also seemed to like. Service was good and prices seemed in-line with other local places. After lunch, there were convenient trams across the street to get us back to the vicinity of the Hofburg. I'd consider returning here for a meal if we were in the area.

I ordered a basic club sandwich here and it turned out to be anything but basic, it was so good,…read moreand the men who run this place are the kindest, warmest people I think I have ever met at a little diner. I wish I had taken a picture. Maybe I'll walk over to get a sandwich again! Okay, I'm working late tonight from my hotel room and had to go grab a sandwich, I really like these sandwiches, but the people who work here are so lovely, they even wrapped my food container in Saran wrap so that my food wouldn't get cold. So kind :)

Very good pastry-shop. Here you would find French tarts and very good eclairs…read more Also they bake croissants. Open kitchen, so you can see how clean everything is. It's 3 tables there where you can sit and have coffee with something sweet.

Perplexing, everyone and their grandmother told us how much they loved this place. However, it has…read moreto be one of the worst places we ever got pastries at. Perhaps it was the holiday and the normal baker was not there, and they defrosted them after freeze drying them, and we came at the end of the day so perhaps they sat out all day; there could not be any other explanation on why both our deserts, while looking appetizing were dry, sad and fairly tasteless. At around 5 Euros a little cake, breaking the diet should be a great pleasure, not a reason to decide never to eat desert again. At least we did not get sick off of them, just not happy and leaving half the desert on the plate. Recommendation: buy a bag of apples at the store, add your own whipped cream and its tastier and cheaper. There was just no joy in the poor little pastries looking up at us from their captivity behind the glass display.

We ate a late lunch here yesterday. My husband ordered mushroom pasta and my daughter ordered…read moreButter Schnitzel. I shared with both of them. The butter schnitzel was pretty good. The pasta however lacked flavor and needed more salt. For dessert I got their House Tort and my daughter got a strawberry tart. My daughter's tart was probably the best strawberry tart I've ever eaten. The strawberries were perfectly ripe and the vanilla cream inside and the crust all balanced perfectly. My chocolate tort was pretty good but not amazing like my daughter's. The room we sat is was lovely with ornate ceilings and beautiful chandeliers. We didn't have a reservation so we had to wait about 15 minutes for a table, and this was at 2:15 in the afternoon. Our server was very attentive. I'd return and get the strawberry tart!

Amazing! This was on our list of places to try. They have three floors. The ground floor has take…read moreout options, the second floor is coffee and cake and the third floor is for full dining. The service was outstanding and the cake was perfect. We tried several items from the dinner menu. We tried the beef goulash, roast beef, and ham and pasta dishes. We had the chocolate mousse cake, vanilla cake and a light chocolate cake. Everything was excellent. The waiter was so friendly and we also got a coupon for goodies on the ground floor. We got truffles with it.

Delicious pastries including two gluten free options and nice tea options, though my husband said…read morehis latte was too weak and the main dining area which has beautiful wooden vaulted ceilings was closed. My gluten free almond based pastry with a berry cream and rich chocolate icing was excellent and the pot of tea was very substantial.

Another historic pastry café in Vienna's old town - feels like every corner here has a shop with a…read morefew hundred years of history! Sluka is one of those charming spots, with elegant pastries and cakes beautifully displayed to tempt you. We stopped in for coffee with cream and some sweets after a long walk around the old town. Indoor seating is small, but the outdoor area is bigger and a nice place to people-watch. Service was okay - a little hard to flag down a waiter - but there was no wait to be seated. A good place to take a break and enjoy classic Viennese treats.

I have been wanting to visit this cafe for 2 years now. First breakfast in Vienna landed me in…read morethis beautiful establishment. The big breakfast was amazing! There was a spread that included with an assortment of an egg, cheese, bread, spreads, meats and fruit. As a typical Viennese breakfast, nothing was lacking! The fruit was seasonably ripe and fresh. The bread...the bread was a great with not too light, not too heavy texture. The cold Chai latte was to die for...so GOOD. I was shaking my head the whole time at how good everything was. It is a bit pricy, but worth the experience.

This place has been hyped for a long time now. It is a small, very cure cafe that fills up very…read morequickly. In general, the prices are pretty steep for the location and Vienna. Everything looks gorgeous and breathtakingly beautiful, BUT the taste is not there. It is overall too sweet. The pistacchio dacquoise has benzaldehyde flavoring which I detest. The cream was real pistachio but was pretty heavy and sweet - didn't sit well with me. The Ribisel-Cremeschnitte was good, tart and sweet, but still, the cream too heavy. The vanilla cake was heavy and sweet. I mean heavy regarding double fat cream, the mouthfeel is light but you feel the fat content afterwards. Breakfast was ok - a slice of bread and brioche with jam (a little off tasting) and spread. Breakfast with coffee and pastry was 20€ which in my mind is too expensive for what it is. I wouldn't complain if the taste is as amazing as the looks. I really had high hopes for this place.