So thankful for Desert Diesel Service & Repair. My "coolant low" and "engine high temp" warning…read morelights came on on my Sprinter. I called my warranty, they found me this location for service, and I was towed here. Desert Diesel was able to immediately help me upon arrival and noticed that the issue was minor-- my radiator cap had just fallen off. Since it was an inexpensive part, they replaced it and re-filled my coolant free of charge. I was back on the road in no time. Super friendly and very helpful staff!! They even gave me some extra tips to stay safe on the road. Thank you guys SO much!! Very kind.

These guys are extremely difficult to deal with. Before doing any work, I would recommend asking…read morefor the estimated price and finish date in writing. And if those change, an immediate phone call.

My hat's off to the people at Wickenburg Tire Center…read more They do great work, quickly, and I've found the prices much better than anything in the valley (significantly lower!). I had a flat tire repaired -- at a fraction of the price charged in Phoenix -- and they had it repaired quickly. Rather than drive into the Phoenix area (and deal with their overcrowded traffic madness), I've had WTC change the oil of our vehicles and lube whatever needs doing in that type of service, and the work is done while you wait in an air-conditioned lounge, rather than sitting in your vehicle in the broiling heat. Prices at WTC for an oil change are lower than what I've been charged at several different businesses in Phoenix. That, and being able to sit in an air-conditioned lounge, make it well worth it. Can't argue with perfection. One other thing, and this is important to me: not only are they professional and very efficient, they're genuinely very nice people. I've been invited to have my vehicles' tire pressure checked any time and as often as I feel necessary, and they inspect the tires as they check inflation. Moreover, you don't have to wait in a long line. Well done, WTC.

On a road trip with a loaded trailer. One tire shredded and decided to get replacements. Stopped…read moreat Wickenburg Tire Center. What a fantastic facility. Employees were helpful, nice uniforms, knowledgeable, friendly and fast. The bonus was, we loved the price. I also loved the free apples and clean bathrooms. I just wish we remembered everyone's names to thank you again, in writing. Do yourself a favor, stop here.

Power steering pump broke while visiting family in Wickenburg, AZ…read more After getting a ridiculous quote from Jones Ford Jeep dealership, Randys was recommended. They went out of their way to fit me into their busy schedule so we could continue on our vacation trip. They were literally 1/3 of Jones quote !

The gas tank gauge did not work. I was concerned about running out of gas in this AZ heat. Service…read moredid diagnostics and fixed the issue.

Adam (service advisor) & the service team did a wonderful job with my company vehicle. They noted…read morethings that need attention and communicated everything with me when I was notified to pick up my truck. A big thank you to Adam & the service team at Jones Ford!!

BEWARE of JONES FORD - They do not have your best interests at heart! Instead of properly repairing…read moremy 85 year old newly widowed mother's 2020 Durango (which they purchased at the dealership) after her fifth visit for the same thing, the dealership sold her a used Dodge Ram truck. Less than a month later, she had to bring the truck back for repairs that risked her safety. They charged her an extra $700 for computer updates (they should have been done when they sold it to her) that were not covered under warranty, which they also sold her the warranty. Just one week after those repairs, the same problem returned. My mother lives an hour away from the dealer and two hours from Phoenix, and she depends on her vehicle for critical medical appointments. Despite this, they kept her truck for two weeks. Now we're left wondering what to do next with the safety issue not repaired, and they made a lot of money off her. As it is taking her daughters to step in, to get action from the service department. The dealership does not sell safe vehicles. The low ratings for Jones Ford is not by chance. Do not trust Jones Ford or the service department. They do not care about the community they serve--or about our parents and elderly customers who rely on them for honest service.

BEWARE OF JONES AUTO CENTER - They do not have your best interest at heart! Instead of properly…read morerepairing my mother's 2020 Durango after her fifth service visit for the same thing, the dealership talked her into trading it in and buy a truck. Less than a month later, she had to bring the truck back for repairs that risked her safety. they charged her an extra $700 for computer updates that were not covered under warranty, which should have been done when she purchased the vehicle. Just one week after that repair, the same problem returned. My mother lives an hour away from the dealer and two hours from Phoenix, and she depends on her vehicle for critical medical appointments. Despite this, they kept her truck for two weeks. Now we're left wondering what to do next with the safety issues not repaired and so much money paid to to Jones. As it is taking her daughters to step in as service department is not returning her calls. The low ratings are not by chance. Do not trust Jones ford. They do not care about the community they serve---or about our parents and elderly customers who rely on them for honest service.

We had quite a few problems here. And when we tried to contact the manager, we received NO…read moreresponse. They had our van in the body shop for 25 days with multiple promises and none delivered. The person in charge of the rental department was rude several times. Our van was returned to us filthy with an old headlight with animal guts still on it just sitting inside of it

So thankful for Desert Diesel Repair. My "coolant low" and "engine high temp" warning lights came…read moreon on my Sprinter. I called my warranty, they found me this location for service, and I was towed here. Desert Diesel was able to immediately help me upon arrival and noticed that the issue was minor-- my radiator cap had just fallen off. Since it was an inexpensive part, they replaced it and re-filled my coolant free of charge. I was back on the road in no time. Super friendly and very helpful staff!! They even gave me some extra tips to stay safe on the road. Thank you guys SO much!! Very kind.

After my 2013 Ford F250 broke down and caught on fire on the highway, and I received a legitimate…read morebase-quote of $13,000 ("and possibly more"), from a Ford dealer, someone recommended Desert Diesel. I had it towed to Desert Diesel. They quoted the repair - $9500. They got it done as promised, earlier than on time, and on budget, and even included a few things that weren't connected to the breakdown but they found during the rebuild and fixed them for free, and knowing were handicapped without our truck, got it done a day early! In the long drive home it ran better than when it broke down. We are very impressed.

Had a power steering pump on my Grand Cherokee break while visiting Wickenburg. Jones initially…read morequoted me $ 3,300.00 , then quickly dropped to $ 2,200.00, after I told them I didn't need. " Mopar " branded pump. I checked a few shops in Wickenburg, and ended up at Randys Automotive, who went out of their way to fit our schedule, quoted me $ 1,300., and ended up charging $ 1,100. Beware.

Hi had a amazing experience at Quik Lane Wickenburg Az i had a dear friend visting from Calif. she…read morechecked her oil and had none i called and Jay Griffith-Tritt answered the phone and was so reasuring that eveything will be ok he said come on in now and we will fit youre friend in so THANKFUL they checked out her car and did a oil changed and told it will br good to drive home but to take in to the dealer have them check why it buring so much oil my friend a 6 hour dive nd got home safely THANKS TO THE TEAM WE ARE SO THANKFUL FOR CARING MUCH FOR MY FRIEND ,Thank you Jay !!!!!!!!!!!!Marla HALL

This company had several weeks to repair the crease in the left front fender…read more I was there when my girlfriend entered the business to pick up the car (after I paid the deductible): we were told "I wasn't here Friday." For no apparent reason. Why? I can only evaluate this statement in terms of what we were to learn later. (For several reasons, I took the precaution to make a record of this and subsequent encounters.) We picked the vehicle up, being told that all work was completed after I paid the amount owed, my girlfriend left in her car -- just to be clear, I am the customer who brought the vehicle in for repairs -- and she called me while driving to say that she was getting repeated cautions and warning on her vehicle annunciator. She's not an engineer or a risk management expert, so she wasn't sure whether this was just a glitch or what. Truth be told, almost every safety system of the vehicle was disabled: anti-skid inop; auto-braking inop; collision mitigation system inop; lane-keeping alert system inop; vehicle stability system inop; adaptive cruise control inop; and, more than a half-dozen other related systems were warned of being inoperative. As my girlfriend was leaving, she said that she was driving to her Honda dealership to have the car window-tinted and to purchase floor and trunk mats. No mention was made of the problems still existing with the vehicle. No word of warning that the vehicle's safety systems were disabled. Nothing said about the vehicle being unsafe. Several people had a chance to say something: no mention was made that the repairs were incomplete, that critical safety systems were inoperative. Calling Devries after her arrival in Prescott, she told them about the caution and warnings she saw on the annunciator, and apparently, was told by someone that Devries would pay for having the problem with her car fixed. This they did, but charging her insurance significantly more than the cost of the incompleted repair work . I spoke with someone there days later about this, and was told that a problem with the car was discovered LATE Friday afternoon and that, as it was so late in the day, he didn't call Honda. Later in the subsequent conversation, I was told that the problem was found Friday morning and they couldn't fix it. Odd contradiction... I was also told that he wasn't there Monday morning when we paid for repairs, the car was released to us once the bill was paid, and we drove away. Why did he make this statement? I didn't ask the question about his whereabouts. Why were we allowed to take a vehicle with most of its safety systems disabled or inoperative on Monday morning? Why wasn't the vehicle flagged as being unsafe? There was no critical reason why the vehicle had to be moved or used for a 71-mile drive on predominately 2-lane, winding, mountain roads. The person I spoke with outside of the business days later said to me "Nothing happened on the drive to Prescott, did it." No, but what if her vehicle ran over something that caused a tire (or several) to blow out? What if another driver crossed the centerline of the roadway on those winding, narrow two-lane roads? (We lost two friends not long ago on that very roadway from a head-on traffic accident.) They knowingly allowed a vehicle with its safety systems disabled to leave the premises, telling us that the vehicle was repaired and ready for the bill to be paid,... all repairs completed. Perhaps they just didn't care about the consequences of their decisions, whether it might cost one or more people their lives, and/or cause grievous, permanent physical injuries. Don't care: don't have to. Why did someone tell us, first thing upon entry into the building that Monday morning, that they were off Friday? Sounds very suspicious... and the more that I was told days later, the worse it has become. One might believe that there was something deliberate about being given answers to questions we didn't ask. Yanno? We chose Devries because they used to have a stellar reputation -- clearly not the case now -- and that a friend personally knew the owner: we want our little town where we shop to thrive, so we try to support local businesses. We do, as it was made exceptionally clear to us both in this case, have other choices. Talking with others in town, trying to sort out this shocking mess, they've told us to avoid doing business with Devries for a wide spectrum of reasons -- and, because of neglect, incapacity, lack of concern, lack of compassion for other human beings, or just being mean, we've learned the same lesson. If you're considering Devries Custom Coachworks for any reason, don't. Whatever the reason, we've found them to be untrustworthy.

Excellent workmanship and professional communications from start to finish. They take pride in…read moretheir work and do the little extras that make them a pleasure to deal with.