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    B & B Awards & Engraving

    5.0 (2 reviews)

    Services - B & B Awards & Engraving

    Engraving

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    6 years ago

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    5 years ago

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    Its About Time - Our watchmakers hard at work

    Its About Time

    (35 reviews)

    $$

    Wow, I am so pleased to have found this business!…read more They were able to experterly service my Cartier watch in house, no hassle, no crazy upcharges. Battery and gasket replaced, cleaned for a fraction of Cartier or other jewelers costs. Highly recommend! Tucked away in a small strip mall, it is worth the drive for their honesty and experience.

    I rarely leave reviews this long, but I genuinely feel people should be warned before bringing an…read moreexpensive watch here. I brought in a Rolex watch for service. From the beginning, the experience was frustrating, unprofessional, and honestly one of the worst customer service experiences I've had in a long time. The staff I dealt with, Shabana, was extremely rude and dismissive whenever I tried to ask reasonable questions about the repair process or pricing. The biggest issue was the pricing and lack of transparency. I was quoted OVER $3,000 to repair a watch worth around $8,000. When I asked for an itemized invoice, I still never received a proper professional breakdown showing actual labor costs, exact parts pricing, or clear justification for the amount being charged. The "estimate" was basically handwritten notes with vague descriptions like "overhaul x3," "gear set," "jewels," etc. What made this even more concerning was that I contacted official and other reputable watch service centers afterward and received estimates that were literally LESS THAN HALF of what this shop was charging. That alone should tell people something. The pricing also kept changing. That does not inspire confidence in the legitimacy of the pricing structure. I understand luxury watches are expensive to repair. I understand water damage can require additional work. I am NOT complaining because I expected a cheap repair. I'm complaining because the pricing felt extremely inflated and the business practices felt very questionable. To make matters worse, the polishing work was not even done properly and had 3 months for service but even they did not have the crystal to replace. For the amount being charged, I expected near-professional finishing quality, and it simply was not there. Every time I tried to calmly discuss the invoice, compare estimates, or ask for clarification, the conversation became defensive and hostile. Eventually I gave up trying to communicate because it felt impossible to have a normal customer conversation. Please be careful if you are bringing a high-end watch here. I'm sure many of the positive reviews may come from basic battery replacements, simple resizing, or standard low-cost repairs. But based on my experience, I would strongly discourage anyone from trusting this place with an expensive luxury watch repair unless you are prepared for: * extremely high pricing, * poor transparency, * aggressive communication, * and questionable value compared to authorized or reputable service centers. Do your research first. Get multiple estimates. Ask for a REAL itemized invoice before approving anything. And definitely compare with the manufacturer's official service center before leaving your watch here.

    Big Frog Custom T-Shirts & More - Fundraising T-Shirts.

    Big Frog Custom T-Shirts & More

    (13 reviews)

    I was hosting an event at my house and asked a teenager in the neighborhood to help with parking…read moreand such. To make it a little more fun for him I'd gone to Big Frog's and ordered a black t-shirt with "Event Staff" printed on the back and an American flag on the left breast of the shirt. Big Frog did not have a medium, black t-shirt in stock but said they could get one the next day and then have the shirt ready the day after. And they did! Fast, friendly service. For a custom t-shirt at $22 on short-notice I wasn't exactly expecting Egyptian cotton so no surprise that quality of the material was not that great. But ultimately I was, and more importantly the young man who wore it was also, pleased.

    Disappointed. Blamed me. Stated they couldn't provide the product in my time frame, then blamed…read moreme for a brand new shirt I brought to them. Here's the thing: you didn't prep the material, then you blamed me for not buying from you, THEN you stated you would've prepared the material if you had... even when YOU told me to bring something to you. In the future, just state you can't do the job. Not mad, just going to use a higher quality solution where the result is as expected. My takeaway is simple: DO NOT use Big Frog in Cumming on short notice. Great people, poor quality. Guy blamed me. Stated there were "hairs" on shirt... bought and driven to him. He made excuses. Poor professionalism. They used to be so, so much better. Used them in the past when they were "professional", but they've lost the competitive edge.

    B & B Awards & Engraving - engraving - Updated July 2026

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