DO NOT go with this limo company very unprofessional and…read morelooking to up charge at every opportunity we paid them in cash and they up charged us for being 10 min late getting out of a concert . we paid it in cash at the end ,then they charged my cc for another 133$. The driver just pocketed the cash and driver treats you like you owe him a favour . you will not get the service you want for the amount of money you pay ...... Do not use these guys !!!!!

We did NOT experience a positive or professional service from this limo company. They are dishonest…read moreand constantly looking to make additional charges so DO NOT give them your credit card info! The owner of the business, Roni, collected my credit card info and said it was to charge $1-$10 to reserve the limo for the next day; he then proceeded to charge my credit card multiple times for the full amount (which was agreed to be paid upfront in cash when we met the driver). When we asked for 2 more people to join our 10 person limo (4 total now) it was also an additional upcharge which was otherwise never mentioned. Every question was met with another opportunity for the company to upcharge. The driver came into our house sooner than we requested to be picked up only to clog our washroom facilities - not very professional. He came across nice but took away from the experience whenever we had any requests; when we asked to drop off friends a few blocks away from our destination, everything was an additional charge and they COULD NOT accommodate ANYTHING without an additional charge. COVID SAFETY: The driver was NOT wearing his mask when he came to our door, inside our house or during the drive at all. The standard glass limo partition would not roll up for COVID SAFETY & PRIVACY; we were told this is a new law... seemed awkward with current COVID safety protocols. We were told we would be charged extra if we used the supplied glasses in the limo. We initially requested to be picked up at 11pm, they said they had another ride scheduled and could only pick up from 10-10:30pm. We got into the limo before 10:30pm only to continue getting text messages from the owner saying we were not in the limo while we were driving; this is so they could charge additional time (unauthorized on my credit card) at $120/half hour. I looked at my phone ten minutes into the drive only to see the business owner kept texting saying we were not in the limo which we were driving in.... ? This was a very negative experience after enjoying our evening out only to be getting into a text message debate with the owner while we were trying to enjoy ourselves; to put in clear context, we were driving in the limo while the owner of the business was texting that we were not in his limo - very poor communication, and again, taking away from the experience that we could have been enjoying during this time - strange business tactics to push away repeat clients I guess. Once we got close to our home we were dropped at the nearest street because of the snow; this made it extremely difficult for the ladies to walk home in their heals, and again, made us all shake our heads on the service provided.... it felt like the entire service provided came with a tactic to try and add an extra charge which was not clearly discussed beforehand. This company will not be getting repeat business from us, the people we were with or anybody else that we will continue passing this story along to. All in all, I am happy to try Uber or another company next time and happy there are better options available.

We used the service twice on our trip to and from YVR. Outstanding service from both professional…read moredrivers. First one was Kenneth Dana who had to come into Surrey to pick us up at three different locations in order to get to YVR by 6 am. Very courteous and always checking to make sure we are all fine. Our second driver, Gurkirat, was amazing as well. Due to Air Canada's ridiculously long delay in sending three flights' of luggages onto the same carousel, we were delayed by a full hour while our driver was already standing by. Gurkirat was so helpful in grabbing all our numerous heavy suitcases off the carousel and then later on, helped rectify an unexpected situation. We can't express how fortunate we all were to have these two lovely men ending up being our drivers and made our our limo experiences one of the best ever! KUDOS to both!!

On time and well organized. Driver was very good and professional. I will use them again.read more

Wow! They got us totally dialed in for homecoming last minute! The kids were so excited about the…read morelimo surprise! Dennis their driver went above and beyond to make sure they had a great time! Kings Coaches treated the girls like princesses! Thank you for making their homecoming a most memorable one! Excellent customer service, beautiful, clean limo and comfy seats! We've been using them for years, and will continue to!

Thank you to King's Coaches For helping to make a really special part of a wish come true for a…read morelittle boy. Since he wanted to be a King, Kings Coaches was the perfect choice! The limo was huge and amazing and immaculate. As wish grantor, I want to thank them for donating rides for this special family and this special little boy. They were on time, professional, and absolutely perfect for the occasion!

They deserve negative stars!!! shows up with a DEAD party bus! They did nothing to try to help find…read morea different route. Didn't even attempt to try a different vehicle. And didn't care about the plans for pick up either. Received an email stating it's a normal Life event and it happens. Well you didn't try very hard to make up for the problem. If you have an event planned and want to make it to your event safely I really HIGHLY DO NOT recommend black tie limo. We ended up having to call 3 Ubers which they said they would contribute to but they did not. We jumped the bus with a 2024 Denali, as well as a 2015 Tahoe. The battery was not the issue and clearly they've had an ongoing issue with this vehicle. It was also super dusty and dirty. Shouldn't it have been washed since it's been sunny outside? Not that dirt matters when the event was tarnished thanks to them.

Our driver was prompt, courteous, and arrived at the destination almost to the minute. This is…read moreamazing considering the distance we travelled, long weekend traffic, and highway construction. The office was extremely accommodating when we had to change our pick-up details 2x after the initial booking due to changing connections. Thank you for the stress-free transfers.

Great experience. 4.5 hour wine and distillery tour for a birthday party. Highly recommend for a…read morespecial event, especially a surprise. Great experience. 4.5 hour wine and distillery tour for a birthday party. Highly recommend for a special event, especially a surprise.

Had reservations for the party bus for a Bachelorette Party. 5 weeks prior to the date of the…read moreparty we needed to cancel the reservation for unforeseen circumstances and were told that our deposit was non-refundable. When I told the lady that I was not made aware of that fact when I made the reservation, nor was I given a cancellation policy in writing, nor is that information on their website, she told me that "she didn't believe me because they tell everyone that the deposit is non-refundable when they make the reservations." All in all a terrible experience.

Smooth process and solid communications prior to trip. I had not arranged travel from Anacortes…read morebefore but Nick made it simple and easy.

Amazing experience! Nick was awesome and such a great host! I can't say enough about his service!…read more The limousine is beautiful and luxurious with all the bells and whistles! Thank you Nick for the great memories you gave our kids. And thank you for taking care of them on the ride, you're amazing!

I just used Infinity's 3-hr package for my corporate Christmas Gala and they were absolute…read moreperfection. The prices are fair and it was very easy to book. Shawn, our booking agent and driver had great communication leading up to the event, and at the event he was on time, polite, and super accommodating. Thanks so much for your part in making our evening a great success!

From the owner: Infinity Limousine in Langley provides customized luxury transportation. We have a range of stretch…read moreSUV limos to get you and your group to your destination in style. Concerts, airport, cruise ship, weddings, graduation, anniversary or birthday parties... there is always an occasion to use a limo. Call today.