The service outstanding! The girls are very helpful and attentive . The selection of all products,…read moreglass and electronics is amazing and you can't beat the value

Even though they didn't have what I was looking for, the lady behind the counter was very nice and…read morehelped me find something equivalent. I don't know why they don't have good ratings but this place was really awesome!

Would put zero stars if i was able. Been buying their products for 3-4 years, spending $600-$800…read moreper MONTH. Typically buy online. Except when I'm forced to call due to their many website issues. Girls on phone beat out government workers as the RUDEST customer service agents I have EVER dealt with.

If you are a dual user like me, e-cigs and vaporizers, you will enjoy 21st Century Smoke and their…read moresister company Vapin Plus. 21st century offers some of the best regular and menthol tasting electronic cigarettes out right now. Vapin offers a variety of vape pens and a large variety of e-liquids that taste great. The best part is that both of these sites offer just as good products at much more cost effective prices than other companies. This company won't break your bank while looking for a great product!

If you are a pipe or cigar smoker then this is the place for you! They have the best selection of…read morepipes and pipe tobaccos that you'll find in WI! Everything from Missouri Meerschaum to Petersons. The first time I stopped here the owner was extremely friendly and took time (on his off day) to help me choose a great selection of tinned English blends and some great Virginia's. I ended up walking out of the shop with 4 new pipes and almost 6 months worth of tobaccos. I'm not a huge cigar smoker, but they have a large walk in humidor full of different brands. Chances are, if you're looking for it, they'll carry it. If the drive is too far for you, then go on their website! I've ordered from them 3 times now and every time my order has shown up quickly and with no damages. So definitely make the trip out here and pipe up a pipe or two! Support our local store!

The selection keeps getting better and better. New cigar shop with lots of smoking accessories…read more Everything is reasonably priced and of good quality. Knowledge staff and perfect hours of operation so you can stop in after work and pickup your favorite smoke. I stop in about every 2 weeks to see what's new and replace what I have smoked.

Horrible customer service. Suggest not to go to this place they will not replace anything if it's…read morebroken. Tried out a vape in the store like you're supposed to did not work and they would not even replace it. When asked to replace it the person laughed in my face. When asked to speak to his supervisor he said he is the supervisor when asked to speak to the store manager and wanted to know his name he said well most people come there to see him. Would not recommend going there. Will be calling the better Business bureau on them.

Horrible customer service. Nobody greeted me upon entering (typical janesville style). Then he just…read morestares over my head to scroll through YouTube while he's helping me. After I paid he just says "here" and throws the coins in my hand. Also, it should be noted that neither of the two boys behind the counter were wearing masks.

Jack is a fantastic person and has a shop that carries almost everything. Been going there since he…read moreopened up.

A good combination of a tobacco shop, smoking pad, and convenience store - This is a rehash of the…read moreprior review with some additions Pros: -I have to give Jack credit. In this overbearing smoking law state of IL he has provided an atmosphere that allows smoking indoors. -He has an amazing selection of cigars, and has always been reasonably friendly with me. I have yet to take advantage of the Hookah bar, so this is more on the cigar end of the business. -My most recent visit resulted in a pretty big spend but he did sell me a very high quality cigar case and humidor kit. Impulse buy, but I'm very happy with it Cons: -There have been a couple of times when I've looked a little sideways at this place. I've not always been convinced that the cigar inventory has been kept fresh to my personal expectations though I will admit I think Jack has gotten increasingly better at this over the years. I have gotten dry stuff before hence the rating, and I strongly suggest carefully inspecting before purchase. -There was a situation where I was nearly dealt a $50 OVERCHARGE. This did not seem to happen with a regular but when you mix up cigars and prices make sure you check the receipt -Price tags especially on the cigars are not always clearly marked (most are however), and it is a royal pain to sort through that stuff. Again why can't these places ever clearly mark by the box? :(