My belongings that I stored here were stolen. I found them on eBay. The management staff didn't…read moreseem to believe it, since they think their cylinder locks are impenetrable unless the thieves have drills. Just so you guys know - if you store things here, it could be stolen. It's not a secure facility and they completely dismiss any concerns about their security practices. Contacting their customer service email does very little as well - it's been a month since I reached out to their customer care address and they haven't provided any substantive response. It's not worth the rent you're paying.

Jacque was very helpful in reserving the right RV spot and online lease creation was great.read more

Moving to this facility was the best decision. Blanca the manager and all the other people here…read morewere so helpful and happy to help me with all my needs and questions. They really go above and beyond. I definitely recommend this place because the facility is clean and the people are so helpful and thorough. They know what you need and they make sure it gets done correctly. They explain everything to you and make sure you understand. I am so happy.​

Needed lock assistant and the Manager Jessie was more than helpful in removing my stress in getting…read morethis done. So grateful! Marjorie

Facility is clean. Customer service at the front was nice…read more When you sign up they do offer a discount if you give them a 5 star Google review on move in day. What they didn't mention after your introductory period (for me it was 3 months) your rate will most likely increase. Mine increased over 100 dollars, when I called and asked about it they did offer another discount but it was still 70 dollars above what I had the budget for unless I wanted to move within the facility to a different floor. I would still likely be there but they staff said that every 3 to 6 months rates do increase and without notice. I chose to move my stuff to a different location.

Upfront. Clean. Handle everything in a timely manner. I recommend. If there is one criticism it is…read morelack of parking but that's not completely on them. It's location more than anything.

Public Storage is money hungry. They are totally over priced and the units are infested. I've been…read morethere for 3 years and they raised my rate from $123 to $438...smh And then if you pay late they put this huge late fee. In this economy they should make allowances for that but it's all about the money for them. But I guess most business are like that these days. But this is a large company TAKE CARE OF YOUR LONG TIME CUSTOMERS!!!

Mari,from Public Storage did a wonderful job in helping me pick up a unit and she patiently walked…read moreme through all the paperwork involved and was extremely pleasant to deal with.

Still use this facility and have no problems. So helpful that they offer 24 hr access .read more

I just closed out my storage unit after occupying it for almost 1 yr. It was a great experience and…read moreI very highly recommend this storage facility for several reasons. INDOOR UNIT CLIMATE CONTROL - very important to me because I had stored furniture in the unit. LOCATION - Very easy to locate, lots of parking, nice neighborhood CLEANLINESS - Extremely clean and well maintained SECURITY & ACCESS AVAILABILITY- Cameras and a secure code operated elevator with 24 hr access to the elevators. Units on upper floors are only accessible if you have a security code for the elevator. SUPPLIES - Free Flatbed dolly carts to move your stuff and lots of packing supplies for purchase MANAGEMENT - Cesar Flores is very friendly and always there to help. He is knowledgeable and will work with you to ensure your satisfaction.

I have used this company a number of times and the staff is excellent. The actual movers are…read morepolite, easy-going. They know exactly what to do without damaging your furniture. I would higher recommend them.

We have been a longtime customer of Genmove with multiple office moves & couple of personal moves…read more They have always delivered as per expectations at very reasonable cost. When I decided to move across the country coast to coast, I couldn't think of any other option. It started off in October when we sold our house & had to get rid of half of our house. Genmove did the Junk Removal service to get rid of our headache. As we ended up selling our house early, Genmove picked up our stuff & kept it in storage for 2 months. On getting possession of our new house, we informed Genmove & they expedited the shipment & we got it in 5 days! We just received our stuff. Johnny & his crew were excellent & moved the items safely & set them up perfectly. They were very careful & worked really hard. Thanks to Guy & Genmove team in executing our move flawlessly. Highly Recommended.

I had a storage unit here for about 3 years. Thinking my belongings would be safe until I retrieved…read morethem. I stopped by while I was in town and was flabbergasted. Literally. Rat...not mice droppings...urine all over my furniture. Things chewed up. Smh. Just nasty. I just took the loss, there was no way I was taking anything out of there to salvage. I rather start over. Not to mention...I didn't take pictures. But I don't want the items anyway. Never again!!! There name is now smartstop. Either way. DO NOT STORE YOUR ITEMS HERE!!!

BEWARE OF FAKE REVIEWS!!! DO NOT RENT A STORAGE UNIT HERE! This Storage facility has a MICE…read moreINFESTATION! My items were chewed and severely damaged. $5000 + furniture ruined. My cloud couch has yellow piss stains and mice droppings everywhere! My designer sunglass boxes have been chewed so bad. THE INSURANCE THEY OFFER IS A SCAM! MY CLAIM WAS DENIED DUE TO "RODENT DAMAGE " not being covered. I will be contacting a lawyer because this UNACCEPTABLE! CubeSmart you WILL BE HELD ACCOUNTABLE! Adding photos of all the mice droppings swept up by one of the employees and the aftermath!!

Warning: do not use this location if you are a sexual minority…read more My husband, who is gender nonconforming and I were discriminated against because of our gender expression, our perceived sexuality and our race. We had rented a Uhaul on the website and this was the pickup location. We innocently walked in completely unprepared for what was about to happen to us. The staff member refused to even look at us, refused to help us after numerous kind attempts requesting assistance and at one point towards the end of the encounter screamed at the top of her lungs in a very threatening manner, "Don't talk at me. Talk to me!" The staff member then screamed even louder, "Get out of my store! Get out of my store!" We had done absolutely nothing wrong, had simply come in to rent a Uhaul and were verbally assaulted and had a gender- and race-based hate crime committed against us. My husband and I, completely shaken exited the facility practically in tears. Luckily, we are strong people, accustomed to societal discrimination and thus went on with our day but I would sincerely warn anyone of doing business with the racist, homophobic and violent staff of this location.

Ordered 3 U-Boxes to be shipped from Uhaul in Hillside NJ to Atlanta GA. Only 2 of the 3 were…read morecorrectly inventoried and shipped to Atlanta from the Hillside location. Spoke with the manager of the Hillside Uhaul location, who was blamed the moving company we hired through Uhaul for dropping the 3rd Ubox off after they were closed. This was strange since the movers sent me timestamped pictures when they were dropped off at the Hillside location at 3pm. Use this Uhaul location in Hillside, NJ at your own risk.

Moving out was pretty ok Brian was extremely helpful , thank you so much for all your help today !read more

Everything! The receptionist at the desk was very helpful. She showed me around. Told me…read moreeverything I needed to know the answer all of my questions. The storage area clean and security on site place is very clean.