All in all, the experience was reasonably good. The technician arrived on time and conducted…read morehimself with great professionalism; however, the work took slightly longer to complete than anticipated. The issue was ultimately resolved, but the fee struck me as somewhat high relative to the scope of the work. It wasn't bad, though it goes without saying that there is certainly room for improvement.

I had a hot water pipe that cracked I reached out to Jay and within a few hours he was able to come…read moreto my home weld the pipe do the repair clean up and out of here within 1hour! Reasonable, honest and professional! Highly recommended. Thank you for the great service!

Spoke to him two times, he was very professional and knowledgeable. something came up on my side i…read moredidnt get to call him but i plan on doing so based on my experience so far. i would recommend this person.

We've worked with George off and on over the past three years and he has consistently been…read morereliable, hard working and knowledgeable. He does quality work and is thoughtful about how he approaches different situations and problems. He recently went above and beyond, taking the time to secure one of the last of a discontinued HVAC unit that we needed as a replacement. This saved us thousands of dollars and undoubtedly took him a significant amount of time and effort. I'm confident in his work and wholeheartedly recommend him.

Leo and his team have been just excellent in every way. They do detailed and high quality work at a…read morefair price, which is increasingly hard to find! They are also very responsible and responsive! They do HVAC work, general contractor work, painting, and are very knowledgeable. I've already recommended them to our friends, who have also hired them and been happy with their service. We actually look forward to future projects at our house!

Quick and came in the storm and local. Leo is the man! We got our central air union filled and leak…read morelocked.

Excellent service and communication throughout. Max responded promptly to my Yelp request and…read morescheduled Oleksandr for a next-day visit. Oleksandr was extremely knowledgeable and fixed our heating issue quickly. I highly recommend this company. For context, we had hired another HVAC company two days earlier, and they were unable to diagnose or resolve the problem.

Service call 11 months after installation cost $300. Turned out all I needed to do was press one…read morewhite button inside the PTAC and then press another one. The guy who arranged the service call could've told me that over the phone.

I will confess that I am always leery of service providers in areas that I know nothing about. My…read morewife found Ben and Brownstone Heating and AC online and we took the leap [overly dramatic]. They were on time, knowledgeable, friendly and efficient and the price was in line with what we were accoustomed to paying for similar service. Brownstone is a keeper and I added them to my contact list.

Ben did a great job with a heat pump on a new property when the developers ghosted. There was a…read moreleak in the walls in one of multiple possible lines and he clearly laid out the options, chances of finding the root cause, and cost of each approach. He was professional throughout and the work looks great, even though it ended up being far more com. I highly recommend Ben's services.

My heating stopped working right before the 20" snowstorm. David came to my home three times and…read morespent a total of six hours troubleshooting. He finally solved the issue -- a problem so rare that even my HVAC‑specialist friend couldn't diagnose it. I'm truly grateful for the outstanding work David did. He was a real life‑saver. And just a note: if he doesn't pick up your call right away, don't worry. It simply means he's busy, and you can trust that he will always keep his promises, fix the problem, and make sure your home stays warm and comfortable.

After 2 other service companies said the unit was shot and needed replacement I called David. Mind…read moreyou these other 2 companies filled unit with Freon and left. A week later. Not working again. David tested the whole system for leaks. He found none. He cleaned everything in the unit. He also replaced a part. He went up to the attic and checked all connections etc. He placed a vacuum unit on the system for hours. Still no leak. He then recharged the system. Been working fine for over a month now. Great job.

Alen to the rescue once again! He installed my ACs a couple years ago, and then a replacement…read moreearlier again this year. And then MY MOM, who was impressed by my plexiglass installs, needed 3 window units installed in HER apartment said "give me the guy you used" and guess who came through with a fantabulous price yesterday, SAME DAY, mere HOURS after she called him for the appointment, IN THE MIDDLE OF A NYC JULY HEAT WAVE? And he even arrived early for the appointment! You will not find better pricing, service, friendliness, and expertise than these guys, so if you're reading my review and still putting together your list of options, you've already found it; I've done the research for you. My mom absolutely loved the fact that he cleaned up everything after; no piles of grungey built-up debris, papers or anything left after and surfaces wiped down thoroughly. And the magical wizardry of the plexiglass option; you can barely tell it's there. It's so much nicer looking than the accordions that come with the AC or dull metal paneling, and makes the area look spacious and of course, a better view. Alen removed her 3 existing units (that had been in those windows, non-functioning, FOR 24 YEARS) and installed her 3 new ones in their place, and like a gentleman he'll even take care of unboxing the new units if you're a lady cause these things are heavy to lift. ;) My mom was so impressed she had to give him a hug at the end of all his hard work lol and we will both continue to recommend him to everybody that we know. He knows what he's doing!

Second time hiring Yev because he was so amazing the first time I utilized his service nearly 5…read moreyears ago. This time he's installed 2 new units for me, work is as great as the first time around! Having a dedicated professional installing ACs in NYC apts is truly the way to go. He responds quickly and is communicative about his arrival time. I've always bought my ACs from him and his prices are comparable to buying from Amazon, he brings them, installs them, and cleans up after himself. What more could you ask for?!

Sam and Kenvil were awesome in installing the A/C and heating units…read more They were perfect in execution and resulted in a perfect installation.

Fantastic, thorough, thoughtful, excellent communication. He complimented the installation of our…read moreHVAC system and showEd he appreciated good craftsmanship. Immediately saw the issue with our boiler system. Honest and responsible. Hire them on the spot.